Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,562 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,562 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Having been let down by your courier service I contacted you guys direct and spoke to your operative Sam. I found Sam extremely sympathetic and understanding and very quickly managed to rectify the situation. In these days of mediocre customer service this was like a breath of fresh air in climate of banality.”

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Posted 1 week ago

Thanks for sharing. We’re really glad Sam could help quickly and rectify the situation. It’s good to hear our team stood out in this way. Kind regards, Team Cartridge People

Posted 1 week ago

“I'm a new customer. Very helpful sales lady on phone and quick processing of my order. Quality of cartridges good so far. Hope the standard will be maintained long-term.”

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Posted 1 week ago

Thanks for sharing. We’re really glad the sales lady was helpful and your order was processed quickly, and that you’re happy with the cartridge quality so far. We’ll pass your kind words along. Kind regards, Team Cartridge People

Posted 1 week ago

“Cartridge people do things right, fast service good prices and good information.”

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Posted 1 week ago

“Great customer service. I have not used the ink as yet.”

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Posted 1 week ago

“Online ordering and then delivery went without any issues. Interestingly, I was called by a zealous sales agent the day after ordering, suggesting I buy Cartridge People's own brand toner cassette instead of Xerox's own. The agent had no compeling reasons except that it was less expensive. As this order was my first purchase of a toner cassette since purchasing the printer, I knew I wanted to stick with the OEM's product. After several minutes of banter we ended the call on a friendly note. Moral of the story: be ready to defend your decision to purchase the item you chose!”

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Posted 1 week ago

“Buying this excellent compatible toner rather than the original HP toner has been giving us good savings over the last few years and has never let us down.”

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Posted 1 week ago

“Product was fine but delivered 2 days late. Two days is a long time when you are out of ink!”

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Posted 1 week ago

Thanks for your feedback. We’re really sorry to hear that the delivery took longer than expected — we completely understand how frustrating that is, especially when you’re out of ink. We offer a Standard Tracked Delivery service, and most orders arrive within 2 working days after dispatch. However, we do ask customers to allow up to 5 working days for delivery before getting in touch, as delays can occasionally happen. We also offer a Priority Dispatch Tracked service for £4.99 (or £3.99 on orders over £35). This upgrade is available at checkout. Orders placed before 9:00pm on a working day are guaranteed same-day dispatch. This service uses carriers such as Evri and DPD, and while 97% of orders arrive the next working day, we ask that you allow up to 2 working days for delivery. If there’s anything else you’d like us to know, we’re here to help. Kind regards, Team Cartridge People

Posted 1 week ago

“My cartridges were sold at a fair price and arrived very quickly.”

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Posted 1 week ago

“5th time ordered. Delivery within 2 working days is the norm. All good!!”

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Posted 1 week ago

“Excellent service.”

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Posted 1 week ago

“Great. O pant ordered and received within two days. Excellent product”

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Posted 1 week ago

“My printer head was completely blocked as I hadn't used it in ages. Bought a cleaning cartridge and now it's better than it's been in years.”

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Posted 1 week ago

“Quick delivery, but own brand cartridge does nothing like as many pages as the 3300 claimed, consistently around only 1100 pages. Recycling not easy, have to drop off”

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Posted 1 week ago

“Unable to say . I haven’t used them yet”

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Posted 1 week ago

“Well packed, quick delivery”

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Posted 1 week ago

“Really prompt service. I was able to purchase an original Canon toner, although they offered a similar, high quality alternative, I opted for the original. The price they sold the cartridge for was £20 under Canon’s or Amazon’s price, so for me, happy days!!! Give them a try, if you don’t ask, you don’t get!!”

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Posted 1 week ago

“Great service, with prompt delivery. I’m very pleased with my purchases. I recommend this company.”

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Posted 1 week ago

“Excellent Customer Service. Speedy delivery. Competitive prices. ALL the things which customers want.”

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Posted 1 week ago

“excellent service as usual. thank you”

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Posted 1 week ago

“Telephone call answered quickly and the member of staff Sheree was very helpful.”

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Posted 1 week ago

Thanks for sharing. We’re really glad Sheree could help quickly over the phone. Kind regards, Team Cartridge People

Posted 1 week ago

Cartridge People is rated 4.8 based on 129,562 reviews