Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,546 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,546 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You always have the correct cartridge for my Brother Laser Printer and it arrives on time and at a very economical price.”

Helpful Report

Posted 1 week ago

“Fantastic service, delivered on time, highly recommend and will use again in the future.”

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Posted 1 week ago

“I have received my cartridge, thank you and for the pen and returns envelope. I spoke to Sheree on the phone and she was so helpful, I am 88 and have a different printer to when I was with you before, and the cartridges that I bought from the shop are running low but I could not find them in their literature. Sheree sorted out what cartridges were needed, I was so relieved. I am glad to be back with you again, although I do not use the printer very often so will not be a very regular customer. I could not believe that the parcel arrived the very next day, amazing. Please thank Sheree for me, she was really great. Eileen Gunn”

Helpful Report

Posted 1 week ago

Thanks for sharing. We’re really glad Sheree could help and that she sorted out the cartridge needs for your printer. It’s wonderful to hear the parcel arrived the very next day. Kind regards, Team Cartridge People

Posted 1 week ago

“very helpfull”

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Posted 1 week ago

“Swift reply to my email by Phil. I don't understand why I needed to send a photo of the cartridges I had received. `(I was missing one). I received the missing one by return post. I also received an apology together with 5 tea bags as compensation for the error. I found this very strange and unfortunately I only drink decaffeinated tea.”

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Posted 1 week ago

Thanks for sharing. We’re glad the missing cartridge was sent and that the apology came through. It’s a shame the tea sachets weren’t to your taste. If there’s anything else you’d like us to know, we’re here to help. Kind regards, Team Cartridge People

Posted 1 week ago

“Ordered Canon inks at reasonable prices. Prompt delivery. Thanks”

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Posted 1 week ago

“Hasn’t been delivered! Still waiting……”

Helpful Report

Posted 1 week ago

I’m really sorry your parcel hasn’t arrived yet – I completely understand how frustrating and disappointing that must be. I can see your order was placed on Saturday and dispatched on Monday, and it’s currently showing as delivered on Wednesday 17th at our end. I appreciate that this doesn’t help if you haven’t actually received it, and I’m really sorry for the worry and inconvenience this has caused. If you can, please get in touch with our support team with your order details, and we’ll look into this as a priority and do everything we can to get it sorted for you as quickly as possible. Kind regards, Team Cartridge People

Posted 1 week ago

“came quickly and she went to the trouble of giving helpful advice to save me money”

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Posted 1 week ago

“Brilliant advice to get the best deal”

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Posted 1 week ago

“I ordered 2 items, they both came in the same package. They were what I ordered & came on the time they were scheduled to.”

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Posted 1 week ago

“After waiting several days for a delivery of ink which had been lost in transit, I contacted Cartridge People by E-mail to say the courier had not yet delivered my order. I received a prompt reply from Chris, to say that the courier could not find the shipment, and that he had arranged for a replacement to be delivered to me on the following day, via a different courier. I was very pleased to receive the ink cartridges early in the afternoon, as promised, and very happy that Chris had responded so promptly and positively. I will certainly order from Cartridge People in future.”

Helpful Report

Posted 1 week ago

Thanks for sharing. We’re really glad Chris could help quickly and arrange a replacement via a different courier. Pleased the ink arrived early and as promised, and that you’re happy with the service. Kind regards, Team Cartridge People

Posted 1 week ago

“Fantastic company, very quickly done, top class of item. 100%%%%% Recommended!!!”

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Posted 1 week ago

“The process was quick and efficient with own brand options pointed out which I will probably take advantage of with my next order”

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Posted 1 week ago

“Great service!”

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Posted 1 week ago

“I put an order in to get replacement cartridges for my HP printer and they arrived within 3 days .very pleased with them and fast delivery too . would be ordering off them again 10 out of 10 from me”

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Posted 1 week ago

“Fast delivery, much appreciated. Thank you”

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Posted 1 week ago

“Ordered over the phone & talked into ordering their own product. From past experience not keen on delivery company and one box was slightly damaged content looks ok. Have only just started using the Black XL and so far so good. Will see how things go. Had a in-date discount code which I was told was out-of-date so lost out there. I don't make recommendations - just tell it as it is.”

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Posted 1 week ago

“Excellent service And next day delivery, would not go anywhere else !!!!!!”

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Posted 1 week ago

“Reasonable cost, fast delivery, very helpful receptionist on phone.”

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Posted 1 week ago

“We have changed our printer, keeping with HP. 6120e. But the ink that needs to be used is HP 308. You have not yet provide an ink to match. Hope you will be able to, and we will come back to you.”

Helpful Report

Posted 1 week ago

Cartridge People is rated 4.8 based on 129,546 reviews