Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,562 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,562 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service from Marrianne re catridges very quick ser vice and pleasant thank you. Great tea first time using yorkshire Tea will order again Kind regards”

Helpful Report

Posted 2 weeks ago

Thanks for sharing. We’re really glad Marianne could help quickly and that you’re happy with the service. Great to hear you enjoyed Yorkshire Tea too, and that you’ll order again. Kind regards, Team Cartridge People

Posted 1 week ago

“Brilliant service as always. I would like to name Sheree who's professional approach to solving the problem was outstanding. Thanks again”

Helpful Report

Posted 2 weeks ago

Thanks for sharing. We’re really glad Sheree’s professional approach helped solve the problem outstandingly. Kind regards, Team Cartridge People

Posted 1 week ago

“I messaged Si Bennett regarding a cartridge in the printer that was not functioning. He was extremely helpful, Professional and solved this issue immediately by sending out a replacement cartridge. Very happy with the Customer Service at The Cartridge People :)”

Helpful Report

Posted 2 weeks ago

Thanks for sharing. We’re really glad Si could help quickly and resolve the issue by sending a replacement cartridge. We appreciate your kind words about our customer service. Kind regards, Team Cartridge People

Posted 1 week ago

“Very helpful informative staff, who contacted me following an order with an alternative that saved money & having installed the cartridge, all appears to be fine.”

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Posted 2 weeks ago

“Wonderful communication. Incredibly kind and helpful. thanks.”

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Posted 2 weeks ago

“I would like to thank Rachel for her excellent customer service. She was very helpful, professional, and responded quickly to my queries. The whole process was handled efficiently, and I really appreciate her support. Thank you, Rachel, for providing such a positive customer experience.”

Helpful Report

Posted 2 weeks ago

Thanks for sharing. We’re really glad Rachel could help quickly and professionally, and that the process was handled efficiently. Kind regards, Team Cartridge People

Posted 1 week ago

“I thought I had been delivered a non genuine cartridges as the box were different from original HP. I previously bought some that although it said compatible with HP my printer rejected them. I spoke to Sam and he stayed on the phone whilst I fitted them in printer to prove to me them were genuine cartridges. 10/10”

Helpful Report

Posted 2 weeks ago

Thanks for sharing. We’re really glad Sam stayed on the call to help verify the cartridges were genuine and that you had a positive experience. We appreciate you taking the time to let us know. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Small problem with an order, but Lucy sorted out the issue within half an hour. Good service”

Helpful Report

Posted 2 weeks ago

Thanks for sharing. We’re really glad Lucy could sort out the issue within half an hour and that you had good service. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Good prices and good service as always, thank you. My Canon printer even identifies your cartridges as genuine Canon ones, so no problems installing them. The output is as good as original Canon cartridges, as far as I am concerned.”

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Posted 2 weeks ago

“I had and issue with my printer not printing cleanly, they suggested a fix and it worked and sent a replacement cartridge. Great service and customer care.”

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Posted 2 weeks ago

Thanks for sharing. We’re really glad our fix helped and that a replacement cartridge was sent. We appreciate you taking the time to let us know. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Rachel in customer services went the extra mile when I queried the lack of one part of my order which appeared to have been missed. Eventually my full order arrived (via 3 different couriers!) so the issue was sorted! Thanks for the call from Rachel and her help in sorting this!”

Helpful Report

Posted 2 weeks ago

Thanks for sharing. We’re really glad Rachel could go the extra mile and that the full order eventually arrived. We appreciate you taking the time to let us know. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Alison resolved the issue with a recently delivered faulty ink cartridge very quickly arranging a replacement to be sent out.”

Helpful Report

Posted 2 weeks ago

Thanks for sharing. We’re really glad Alison could resolve the issue quickly and arrange a replacement. Kind regards, Team Cartridge People

Posted 2 weeks ago

“very good customer service, very helpful”

Helpful Report

Posted 2 weeks ago

Thanks for sharing. We’re really pleased to hear you had a great experience with our customer service and that you found our team very helpful. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I am very satisfied with the product but there was a considerable delay in the delivery process. No problem. Many Thanks Derek”

Helpful Report

Posted 2 weeks ago

“A five star review for Aden in Cartridge People’s support team. However not so good for the carrier used to deliver my order. I received an email from the carrier to say they had received the item for delivery but then nothing, so I emailed Cartridge People. I received a reply immediately from Aden who re-sent the order which has now arrived. Many thanks for the excellent support service.”

Helpful Report

Posted 2 weeks ago

Thanks for sharing. We’re glad Aden could help and that the order has arrived after being resent. We appreciate your kind words! Kind regards, Team Cartridge People

Posted 2 weeks ago

“Aden dealt very efficiently and politely today with my query concerning a possible faulty printer cartridge. There is already a replacement cartridge on its way...no quibbles. A very impressive service, as usual. Thankyou, David”

Helpful Report

Posted 2 weeks ago

Thanks for sharing. We’re glad Aden could help and that the replacement cartridge is on its way. Your kind words will be passed on. Kind regards, Cartridge People

Posted 2 weeks ago

“The company service was very good but they were let down by the courier,Evri. My cartridges were order on the 12th June2026 and I still hadn't received them by the 22nd June 2026. I contacted the company and received an e-mail from Chris. He offered to re send my cartridges on next day delivery with an other courier, DPD, which I received no problem.”

Helpful Report

Posted 2 weeks ago

Thanks for letting us know. We’re glad the service was good and that Chris arranged a resend with a different courier. We appreciate the feedback about Evri. Kind regards, Team Cartridge People

Posted 2 weeks ago

“your representative Phil - sorted my order and I am confident it will go through this time - Ta! Phil”

Helpful Report

Posted 2 weeks ago

Thanks for sharing. We’re glad Phil could help and that you feel confident the order will go through. Kind regards, Cartridge People

Posted 2 weeks ago

“Lindsey was very helpful”

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Posted 2 weeks ago

Hi Jo-Anne, We’re glad Lindsey could help. Thanks for sharing your feedback! Kind regards, Team Cartridge People

Posted 2 weeks ago

“Evri destroyed the package and delivered an empty envelope. Quick call to Louise and replacement dispatched and arrived the next day. Also had to request a copy of the original invoice and again supplied by return. Making a potential problem into a good outcome. Thanks.”

Helpful Report

Posted 2 weeks ago

Hi Trevor, Thank you for sharing your experience. We’re glad Louise could assist and that a replacement arrived promptly, with the original invoice provided by return. It’s great to hear a potential problem was turned into a positive outcome. Kind regards, Team Cartridge People

Posted 2 weeks ago

Cartridge People is rated 4.8 based on 129,562 reviews