Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 122,433 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 122,433 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 17th January 2026

Cartridge People 5 star review on 23rd February 2025

Trevor B

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thanks very much to Vicky for the superb customer service and speedy help!”

Helpful Report

Posted 2 weeks ago

Good morning Bradley, Thank you for your review. I am pleased to hear Vicky helped with your recent delivery. I will ensure he receives your kind words and praise. Should you require any further assistance, please do contact us again. Kind Regards, Marianne

Posted 2 weeks ago

“Customer Service is always a tricky business but I am delighted with the service I have received from the Cartridge People and especially from Phil who tackled my problem head-on and provided me with a solution in a timely and efficient manner. Well done ! Many Thanks.”

Helpful Report

Posted 2 weeks ago

Good morning Jonathan, Thank you for your review. I am sorry that you had a problem with a toner that we supplied, but pleased that this was quickly resolved by Phil. I will ensure he receives your kind words and praise. Should you require any further assistance, please do contact us again. Kind Regards, Marianne

Posted 2 weeks ago

“always a good efficient experience. thanks Louise.”

Helpful Report

Posted 2 weeks ago

Dear Customer, Thank you for your kind review. We’re glad you had a good and efficient experience and that Louise helped promptly. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I have been cartridge people for a few years. I have recently had an issue with a toner I purchased. I emailed customer services and received a prompt and helpful service from Phil. My issue was resolved without any hassle which is much appreciated as I use my printer daily for my business. Many thanks.”

Helpful Report

Posted 2 weeks ago

Dear Keeley, Thank you for your kind review. We’re glad Phil provided prompt and helpful service and that the issue was resolved without hassle. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Always a prompt service”

Helpful Report

Posted 2 weeks ago

“The agent Melanie was very knowledgeable and helpful as regards choosing the appropriate cartridge for my printer.”

Helpful Report

Posted 2 weeks ago

Dear Brian, Thank you for your kind review. We’re glad Melanie could help you choose the appropriate cartridge. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Phill was very helpful with the delivery issue and resolved it for me”

Helpful Report

Posted 2 weeks ago

Dear Customer, Thank you for your kind review. We’re glad Phill could help with the delivery issue and resolve it. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I ordered some compatible printer cartridges which unfortunately didn't work in my printer. Melanie from customer services was very helpful in responding to my query - she gave ways in which to fix it and refunded me when it didn't work. I'm ordering the proper cartridges instead. Delivery was quick and I was very impressed with the level of customer service and help offered.”

Helpful Report

Posted 2 weeks ago

Good Afternoon, Thank you for your kind review. We’re glad Melanie could help and that you were impressed with the level of service, refund, and quick delivery. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“VFM excellent ink”

Helpful Report

Posted 2 weeks ago

“Many thanks Hanna for your help and assistance with my Cannon printer which was purchased March 2025. I found even after this length of time trying to sort out a problem was not an issue. Attempting several ways to help nothing could be resolved so without any prompting from me Hanna arranged for a new printer to be sent as a replacement at no extra charge. Great company to do business with. Thank you again Hanna”

Helpful Report

Posted 2 weeks ago

Dear Ray, Thank you for your kind review. We’re glad Hannah could help and that a replacement printer was arranged at no extra charge. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I placed an order and subsequently received communication from Evri for delivery. The delivery was not made during the time slot and I received no further communication from them. I contacted customer services via the chat and communicated with Lucy. She apologised and I ultimately elected to receive a refund, which I am now waiting for. I appreciate that the non delivery was not directly caused by Cartridge People.”

Helpful Report

Posted 2 weeks ago

Good afternoon, Thank you for your review, I am sorry that you had problems receiving your order, however I am pleased that Lucy was able to assist you with it and arrange for you to be refunded. Kind Regards Cartridge People

Posted 2 weeks ago

“Easy to order on line and received the following day. Excellent service!”

Helpful Report

Posted 2 weeks ago

“Once through to a human the advisor,Lucy, was very helpful and dealt with my enquiry quickly and effectively.”

Helpful Report

Posted 2 weeks ago

Dear Customer, Thank you for your kind review. We’re glad Lucy provided prompt and effective assistance and that you reached a human advisor quickly. If you need any further help, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Had an issue with my new toner cartridge and printer exchanged emails with Alison who was very helpful and patient. service couldn't have been better thank you very much”

Helpful Report

Posted 2 weeks ago

Dear Rob, Thank you for your kind review. We’re glad you experienced efficient service and that Alison helped promptly. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Lucy was very helpful”

Helpful Report

Posted 2 weeks ago

Thank you for your kind review. We’re glad you experienced efficient service and that Lucy helped promptly. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I am an "old" small value purchaser. I tried the REDEEM12 offer but got into trouble finding my way. I also had to update my payment card - time flies. I called your Help line and was "bailed out" by Louise. She was fantastic and she persuaded me not to panic and she took me through the system. She was excellent both in manner and patience. A great advert for your company.”

Helpful Report

Posted 2 weeks ago

Dear James, Thank you for your kind review. We’re glad you experienced efficient service and that Louise helped promptly. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Many, many thanks to Melanie for dealing with my technical query in a prompt. clear and professional manner.”

Helpful Report

Posted 2 weeks ago

Thank you for your 5 Star review. We’re glad you experienced efficient service and that Melanie helped promptly. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Spoke with Louise about a problem I had with cartridges previously brought, she agreed to send me replacements, I also placed another order, all done easily and for a good price, Louise was a pleasure to speak to. Very helpful,”

Helpful Report

Posted 2 weeks ago

Dear Chris, Thank you for your 5 Star review. We’re glad you experienced efficient service and that Louise helped promptly. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Amazing customer service from Louise today, i will definitely come back, 5 Star for her.”

Helpful Report

Posted 2 weeks ago

Thank you for your kind review. We’re glad you experienced efficient service and that Louise helped promptly. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I received a order that had been damaged in the post On contacting cartridge people they were extremely helpful asked for photos and receipt of photos contacted me to arrange replacement cartridges excellence Service”

Helpful Report

Posted 2 weeks ago

Dear David, Thank you for your kind review. We’re delighted to hear that you had a positive experience with our service and that as issues were resolved quickly. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 weeks ago

Cartridge People is rated 4.8 based on 122,433 reviews