Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 122,356 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 122,356 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 17th January 2026

Cartridge People 5 star review on 23rd February 2025

Trevor B

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very helpful and efficient.”

Helpful Report

Posted 2 weeks ago

“I have used ink cartridges for my Epson printer from the Cartridge People for several years and they have always performed well (in spite of the warning from the printer). Delivery has always been prompt.”

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Posted 2 weeks ago

“I had a delivery query which Caroline sorted very quickly, great service!”

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Posted 2 weeks ago

Thank you for your review. We’re glad Caroline sorted your delivery query quickly and that you’re happy with the service. We’ll pass your thanks to Caroline, and we look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I am very happy with the service you provide. Sam was exceptionally helpful to me as I was ringing to place an order following the death of my husband. Everything was explained, including price and delivery. A satisfied customer. Well done Sam!”

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Posted 2 weeks ago

Good morning. Thank you for your review. We're glad Sam provided thoughtful help during a difficult time and that everything was explained clearly, including price and delivery. We'll pass your kind words to Sam, and we're pleased you're happy with the service. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I had ordered generic cartidges from CP, and the chip was refused by good old HP (grrr...) From notifying CP to receipt of replacement - working - cartridges was less than 24 hours. Astonishing service...... Well done CP, well done Melanie at CP - and well done (for once, but credit where credit is due) EVRI....”

Helpful Report

Posted 2 weeks ago

Good morning. Thank you for your review. We’re delighted the replacement arrived quickly and that you’re happy with the service. We’ll pass your thanks to Melanie, and we’ll note your appreciation for EVRI as well. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Great customer service from Sam. Got the product I wanted.”

Helpful Report

Posted 2 weeks ago

Good morning. Thank you for your review. We’re glad Sam provided great customer service and that you got the product you wanted. We’ll pass your thanks to Sam, and we’re pleased you’re happy with the service. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Hi, I ordered the cartridges for our printer. They were delivered two days later. Brilliant service will use this company again.”

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Posted 2 weeks ago

“I think that I have used Cartridge People for at least four years and am ongoingly impressed by the reliability and quality of the cartridges [HP compatible] and the customer services. Most of my use is for support of Community activities and I don't have time or resources to waste; I appreciate their prompt deliveries. Today's help from Wiki is a perfect example of their excellence: we were able to talk through the problem my printer threw at me so that I can launch a new project. Because these cartridges are cost-effective, I find that it pays to try to keep spares in a cool cupboard [and also some of the Recycle bags they send].”

Helpful Report

Posted 2 weeks ago

Good morning. Thank you for your review. We’re delighted you’ve trusted Cartridge People for four years and that you’re impressed by the reliability and quality of our HP-compatible cartridges and our customer service. It’s great to hear that our Wiki guidance helped you launch a new project, and that you find our cartridges cost-effective and the recycle bags useful for keeping spare parts in check. We’ll pass your kind words to the team and look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Had an issue with a printer cartridge after contacting Cartridge People very helpful agent Sheree arranged a replacement to be shipped out immediately, great Customer Service will continue using Cartridge People”

Helpful Report

Posted 2 weeks ago

Good morning. Thank you for your review. We’re glad Sheree provided helpful service and arranged a replacement promptly. We’ll pass your thanks along to Sheree, and we’re pleased you’ll continue using Cartridge People. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“The service I have received from Cartridge People has been excellent. The products have met my expectations and deliveries have been made on time. Wiktoria and Rachel were two of the staff who were particularly helpful”

Helpful Report

Posted 2 weeks ago

Good morning. Thank you for your review. We’re glad to hear the service has been excellent, the products met your expectations, and deliveries have been on time. We’ll pass your thanks to Wiktoria and Rachel, and we look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Easy to find and order on website followed by fast delivery. Thank you Cartridge People. Brian”

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Posted 2 weeks ago

“I had a problem with a cartridge and on reporting it, it was dealt with quickly and a replacement received next day”

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Posted 2 weeks ago

“Very good service. Easy to order and fast delivery.”

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Posted 2 weeks ago

“Marianne was super helpful when our order went missing. She sent the delivery photo, which was clearly not our office and then quickly replaced the missing items.”

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Posted 2 weeks ago

Thank you for your review. We’re delighted Marianne could help and that the delivery issue was resolved quickly with a replacement. If you need any further assistance, please don’t hesitate to reach out. Kind regards, Alison Team Cartridge People

Posted 2 weeks ago

“It seemed to me my black ink cartridge had run out sooner than I expected. I rang and spoke to Alsion who took the time to explain how the length of time a cartridge should last is calculated. She recommended one of Cartridge People's own brand of black ink cartridge. I said I'd read poor reviews about 'own brand' cartridges and she said if it failed to perform as expected, it was covered by a guarantee and would be replaced. So I ordered one and so far so good.”

Helpful Report

Posted 2 weeks ago

Good morning. Thank you for your review. We’re glad Alsion could explain how cartridge longevity is calculated and that you’re happy with the own-brand cartridge, especially with the guarantee in place. We’ll pass your thanks along and look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Sam rang me very soon after I sent my enquiry email. He was helpful with his advice & is making an effort to resolve my delayed delivery issue. I appreciate his input to date.”

Helpful Report

Posted 2 weeks ago

Good morning. Thank you for your review. We’re glad Sam rang you promptly, was helpful with his advice, and is continuing to work on resolving your delayed delivery issue. We’ll pass your thanks to Sam, and we’re pleased you appreciate the input so far. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Very good customer service from Chris, Giving us an alternative delivery service. Thank you very much”

Helpful Report

Posted 2 weeks ago

Good morning. Thank you for your review. We’re glad Chris provided good customer service and offered an alternative delivery option. We’ll pass your thanks along to him. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Easy to order and quick delivery”

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Posted 2 weeks ago

“Lucy was very helpful having called me back. Resolved my issue in a flash, thanks”

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Posted 2 weeks ago

Good morning. Thank you for your review. We’re glad Lucy was helpful and that she resolved your issue quickly. We’ll pass your thanks to Lucy, and we’re pleased you’re happy with the service. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Prompt delivery every time. I was very sceptical at using compatible cartridges but gave it a go. All has been well until the last 2. I rang for advice and spoke to a refreshingly helpful man called Sam. He pointed out the cartridges have a 3 year warranty which I’d forgotten. He emailed me some instructions as to what might solve my problems which I followed and they solved my problems. I must say I’m very impressed at the care and consideration that I received and based on this experience would recommend this company (and Sam).”

Helpful Report

Posted 2 weeks ago

Good morning. Thank you for your review. We’re glad Sam was helpful, reminded you about the 3-year warranty, and that the emailed instructions resolved the issue. We’ll pass your thanks to Sam, and we’re delighted you’re impressed with the care you received. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

Cartridge People is rated 4.8 based on 122,356 reviews