Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 122,357 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 122,357 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 17th January 2026

Cartridge People 5 star review on 23rd February 2025

Trevor B

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery every time. I was very sceptical at using compatible cartridges but gave it a go. All has been well until the last 2. I rang for advice and spoke to a refreshingly helpful man called Sam. He pointed out the cartridges have a 3 year warranty which I’d forgotten. He emailed me some instructions as to what might solve my problems which I followed and they solved my problems. I must say I’m very impressed at the care and consideration that I received and based on this experience would recommend this company (and Sam).”

Helpful Report

Posted 2 weeks ago

Good morning. Thank you for your review. We’re glad Sam was helpful, reminded you about the 3-year warranty, and that the emailed instructions resolved the issue. We’ll pass your thanks to Sam, and we’re delighted you’re impressed with the care you received. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I have used Cartridge People for a number of years satisfactorily, however, I mistakenly and regretfully used a company with a similar name. The difference was night and day with their product so I’m much more careful not to make sure I only use Cartridge People. Not only are they most efficient but their product is far superior and of better value than others. Thank you Cartridge People.”

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Posted 2 weeks ago

“Really good service and competitive prices for branded and unbranded cartridges. Fast delivery and I like the free postage envelope for recycling old cartridges.”

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Posted 2 weeks ago

“Great service, great customer service and really helpful, especially Melanie who made sure that I was happy and did everything to help, so thank you very much. We will continue to use Cartridge People and we highly recommend them.”

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Posted 2 weeks ago

Good morning. Thank you for your review. We’re glad Melanie provided great service and that you’re happy with the help she gave. We’ll pass your thanks to Melanie, and we’re delighted you’ll continue to use Cartridge People. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Resolved a missing credit note issue quickly and Melanie was very polite and helpful.”

Helpful Report

Posted 2 weeks ago

Good morning. Thank you for your review. We’re glad Melanie helped resolve the missing credit note quickly and that you found her polite and helpful. We’ll pass your thanks to Melanie. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I had an issue with a faulty cartridge. I received a prompt reply from Gemma with helpful hints. They didn't work so now awaiting a replacement. Great service, thank you.”

Helpful Report

Posted 2 weeks ago

Good morning. Thank you for your review. We’re glad Gemma responded promptly and provided helpful hints. It’s good to hear you’re awaiting a replacement, and we’ll pass your thanks to Gemma. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I spoke with Caroline this morning regarding a problem I thought I had with a cartridge. She was both knowledgeable and helpful. It was not the cartridge but a printer settings issue which she guided me on how to fix. All is good now. Brilliant service.”

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Posted 2 weeks ago

Good morning. Thank you for your review, Peter. We’re delighted to hear Caroline was knowledgeable and helpful, and that the issue turned out to be printer settings and is now fixed. We’ll pass your thanks to Caroline. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Melanie arranged for a replacement cartridge when our printer indicated an error with the cartridge provided by Cartridge People. It was straight-forward to get this done.”

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Posted 2 weeks ago

Good morning. Thank you for your review, Paul. We’re delighted to hear Melanie arranged a replacement and that it was straightforward. We’ll pass your thanks to Melanie. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I have been using Cartridge People own brand HP XL cartridges for years and years and never had a problem with them until yesterday when one of the cartridges failed to communicate with my printer. After going through the prescribed checks, I contacted Cartridge People late last night. First thing this morning Alison made contact and, after checking what had happened, put a replacement in the post. You can't ask really ask for more - well done Alison, brilliant customer service.”

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Posted 2 weeks ago

Good morning. Thank you for your review, Paul. We’re delighted to hear that Alison provided prompt and helpful service, and that the replacement was arranged quickly. We’ll pass along your kind words to Alison. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Goods came very quickly next day from ordering can’t ask for more very good service”

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Posted 2 weeks ago

“Good product with quick delivery”

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Posted 2 weeks ago

“Excellent choice, excellent price and excellent service!”

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Posted 2 weeks ago

“Have ordered cartridges from this company a number of times and the service is always excellent.”

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Posted 2 weeks ago

“My most recent purchase of ink cartridges print was very much to my satisfaction. The order process was clear on website and delivery was ever so quick. I recommend use of Cartridge People.”

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Posted 2 weeks ago

“Easy ordering process, good price, prompt delivery. Would use again.”

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Posted 2 weeks ago

“Wiki provided excellent service - providing the replacement Thank you. Peter Savory”

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Posted 2 weeks ago

Good morning. Thank you for your review, Peter. We're glad the Wiki provided excellent service and that the replacement was arranged successfully. We appreciate your kind words and are here if you need anything else. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Thanks Sheree for your detailed reply to my question about recycling my old laser cartridges. Not only was I told that they could be recycled but I was given a step by step guide as to how to go about this. Very professionally done and I'm most grateful for your help. Nothing seems to be too much trouble for this company.Well done everyone!”

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Posted 2 weeks ago

Good morning. Thank you for your review, Linda. We're glad Sheree could help with recycling your old laser cartridges and that the step-by-step guide was useful. It’s great to hear you found our service professional and nothing seems too much trouble. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Thank you Sheree from Cartridge People for your help and assistance. In this age of AI, it is refreshing and reassuring to still be able to deal with a real person :)”

Helpful Report

Posted 2 weeks ago

Good morning. Thank you for your review. We're glad Sheree could help and that you appreciate dealing with a real person in this age of AI. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Excellent own product and very helpful cutomer service”

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Posted 2 weeks ago

Good morning. Thank you for your review. We're glad you found our own product excellent and our customer service helpful. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Brilliant service from Gemma. My HP printer would not accept the own brand cartridges and she resolved my issue immediately. Couldn't ask for more.”

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Posted 2 weeks ago

Good morning. Thank you for the 5-star review. We're glad Gemma resolved your issue immediately and that you couldn't ask for more. We look forward to assisting you again. Kind regards, Team Cartridge People

Posted 2 weeks ago

Cartridge People is rated 4.8 based on 122,357 reviews