Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 111,433 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 111,433 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Cartridge People made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

Cartridge People 5 star review on 11th February 2025

Ken P

Cartridge People 5 star review on 30th January 2025

Mike

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy web site and fast and efficient service.”

Helpful Report

Posted 3 weeks ago

“1 have already submitted a review but to repeat, this own brand works perfectly and is much cheaper than Epson. I will always be buying these own brand from now on”

Helpful Report

Posted 3 weeks ago

“Great service and fast delivery. Ordered ink and it was sent out same day. Really pleased and have been using their service and ink for my brother printer for years now.”

Helpful Report

Posted 3 weeks ago

“Had HP but this work as well”

Helpful Report

Posted 3 weeks ago

“Excellent quick efficient service!”

Helpful Report

Posted 3 weeks ago

“Great price, received next day.”

Helpful Report

Posted 3 weeks ago

“I had an issue with a couple of cartridges not working properly. I contacted Cartridge People and Rachel who I dealt with was most helpful and understanding. She resent new cartridges out to me without me asking. This is what customer service is about. I have dealt with this company on a couple of occasion and this was the first item I needed to contact their customer service and was very pleased with it and I will continue to use them”

Helpful Report

Posted 3 weeks ago

Good afternoon, Thank you for your wonderful 5-star review! We're thrilled to hear that Rachel was so helpful and understanding in addressing the issue with your cartridges. It’s fantastic to know that we could resolve your concerns without you needing to ask. Excellent customer service is our top priority, and your feedback reaffirms our commitment to it. We’re so glad you’ve had positive experiences with us in the past, and we look forward to serving you again in the future! Best wishes, Lindsay Cartridge People

Posted 2 weeks ago

“Arrived on time”

Helpful Report

Posted 3 weeks ago

“The website is fairly easy to navigate & the prices are good”

Helpful Report

Posted 3 weeks ago

“they contacted me to recommend a better deal which saved me money but reduced their money. you just cannot get better customer service than that. brilliant”

Helpful Report

Posted 3 weeks ago

“I have used Cartridge People for my printer ink for a few years, since I realised their own brand were cheaper and, in fact, better than original. Quality is excellent and they last longer. When I bought my first ones I was amazed at how long, now that is just normal. When it comes to customer service, I can only relate my recent experience. I had a problem when replacing a black cartridge. I was in the middle of a long print run and spoke to Lyndsay at 5pm on a Friday. She listened patiently to my tale of woe, then offered to send replacements. They arrived at 2pm the next day, Saturday. 21 hours, probably a record. Give Lyndsay a medal.”

Helpful Report

Posted 3 weeks ago

Good afternoon, David, Thank you for your exceptional 5-star review! We're thrilled to hear that you've been enjoying our own brand of printer ink and that it's not only more affordable but also performs better than the originals. Quality and longevity are our top priorities, so it’s fantastic to know you’ve had such a positive experience. A huge shoutout to Lyndsay for her outstanding customer service! We’re glad she was able to resolve your issue promptly, and we’re impressed with her quick turnaround to get those replacements to you. Your recognition is greatly appreciated, and we’ll definitely make sure she knows about your kind words—medal worthy indeed! Should you ever need further assistance, please don’t hesitate to reach out. We look forward to serving you for many more years to come! Best wishes, Liam Cartridge People

Posted 2 weeks ago

“Really helpful and on the ball company with great products. Really fast delivery as well!”

Helpful Report

Posted 3 weeks ago

“Great next day delivery!”

Helpful Report

Posted 3 weeks ago

“Great help updating my account”

Helpful Report

Posted 3 weeks ago

“Very Quick service and very reasonable costs”

Helpful Report

Posted 3 weeks ago

“Thank You for Excellent Service Goods and Transaction.”

Helpful Report

Posted 3 weeks ago

“I had a cartridge from an order that was approx. 2 years ago, and the cartridge was not recognised by the printer at all. I filled in the request form, and was helped by Rachel, who asked a couple of questions, which I answered, and she was kind enough to send out a replacement cartridge the next day, and to simply recycle the old one. It was a super easy and fast experience. I was fearing I would have had to send the cartridge back, provide detailed evidence of it not working etc. or the request simply being denied due to the age of the order, but it my surprise it wasn't! Thanks again!”

Helpful Report

Posted 3 weeks ago

Good morning, Matt, Thank you so much for your amazing 5-star review! We’re delighted to hear that Rachel was able to assist you swiftly with your cartridge issue. It's great that you found the process easy and were pleasantly surprised by our customer service. We strive to make any concerns as hassle-free as possible and ensure that our customers feel supported, no matter the age of their orders. If you need any further assistance or have questions in the future, please don’t hesitate to reach out. We look forward to helping you again soon! Best wishes, Cartridge People

Posted 3 weeks ago

“Easy to order and ink cartridges very efficiently delivered.”

Helpful Report

Posted 3 weeks ago

“I am a keen amateur photographer, and have been buying inks, for my 3 different models of printers, from Cartridge People for several years. Their emails, and other communications, are always informative, helpful and up to date. Their response to placed orders is always prompt and efficient, as is their dealing with any query by phone or on-line.”

Helpful Report

Posted 3 weeks ago

“Brilliant company. Website easy to navigate. Good prices Delivery usually ahead of time.”

Helpful Report

Posted 3 weeks ago

Cartridge People is rated 4.8 based on 111,433 reviews