Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,604 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,604 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Perfect service from Lucy and "the cartridge people", courier lost the shipment (Evri) new one sent out with a different delivery service at no extra cost ASAP.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for sharing your experience. We’re glad Lucy provided perfect service and that a replacement was sent out ASAP at no extra cost after the courier issue. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Great Live chat with Lucy who responded to my query swiftly and resolved my issue.”

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Posted 2 weeks ago

Hello, Thank you for sharing your experience. We’re glad Lucy responded swiftly and resolved your issue. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Great communication, very helpful. Delivery was fast. Perfect item.”

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Posted 2 weeks ago

“Had issue with our Yellow compatible toner, they sent a new one out same day, Si was very helpful.”

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Posted 2 weeks ago

Hello, Thank you for sharing your experience. We’re glad to hear that a new Yellow compatible toner was sent out the same day and that Si was very helpful. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I received excellent support from Phil regarding my return. He kept me updated throughout, quickly located the tracking details, and processed the credit without any hassle. His communication was clear, polite and genuinely helpful. Thank you, Phil, for the great service.”

Helpful Report

Posted 2 weeks ago

Hello, Thank you for sharing your experience. We’re glad Phil kept you updated, quickly located the tracking details, and processed the credit without any hassle. We appreciate your kind words about his clear, polite and genuinely helpful communication. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Phil rapidly understood my concern and the company had already included a bonus. Very good customer service.”

Helpful Report

Posted 2 weeks ago

Good afternoon, Thank you for sharing your experience. We’re glad Phil understood your concern and that a bonus was included. We appreciate your kind words about our customer service. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Had a problem with a cartridge that, although 70% full, was printing very faded images. Si and Wiktoria sorted out the issue very quickly and I had a replacement cartridge the next day, can't beat that for customer service.”

Helpful Report

Posted 2 weeks ago

Good morning. Thank you for sharing your experience, Tony. We’re glad Si and Wiktoria could sort the issue quickly and that you had a replacement cartridge the next day—great to hear the strong customer service. Kind regards, Team Cartridge People

Posted 2 weeks ago

“I have a faulty printer, I contacted Cartridge People through chat. Simon Heath very quickly, and correctly, directed me to the manufacturer helpline number (which was answered promptly). Cartridge people service is always good, and Simon continued to deliver their good service.”

Helpful Report

Posted 2 weeks ago

Good morning, Thank you for sharing your experience. We’re glad Simon Heath quickly directed you to the manufacturer helpline number and that Cartridge People service is always good, with Simon continuing to deliver that good service. Kind regards, Team Cartridge People

Posted 2 weeks ago

“The badges are very good value and easy to use. There was a minor problem with delivery which Gemma sorted out in prompt, efficient and friendly way.”

Helpful Report

Posted 2 weeks ago

Good morning., Thank you for sharing your experience. We’re glad the badges offer good value and that Gemma sorted the delivery issue promptly, efficiently, and in a friendly manner. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Excellent customer service from Sam and Gemma. Many thanks.”

Helpful Report

Posted 2 weeks ago

Thank you for your kind words. We’re glad Sam and Gemma could help. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Excellent customer service. Many thanks.”

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Posted 2 weeks ago

“The cartridges work perfecty with my epson printer”

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Posted 2 weeks ago

“Cartridges came quickly and the black i used straight away works well, the packaging was good too”

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Posted 2 weeks ago

“Always reliable . Good quality and delivered on time.”

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Posted 2 weeks ago

“Easy to order, excellent delivery. Thank you.”

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Posted 2 weeks ago

“Excellent service very prompt, my son recommended you and, as he was, I am very pleased with the product and the service. Many thanks Joe”

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Posted 2 weeks ago

“Since I found them in 2022, I keep coming back. Prices seem keenly competitive and it's one of the best organised webshops I've come across: logical journey, no wasted clicks. But what really sets companies apart is how they respond when things go wrong. This week, my order arrived in a torn package with most of the contents missing, so I called customer service. No long queue or stupid bot here - I immediately got through to a real human being named Chris, who was friendly, helpful and efficient. I sent over some photos and Chris arranged for the missing items to reach me the very next day. Well done Chris and Cartridge People!”

Helpful Report

Posted 2 weeks ago

Sorry to hear your order arrived damaged. We’re glad you contacted us and that Chris was able to help and arrange the missing items for you the very next day. Kind regards, Team Cartridge People

Posted 2 weeks ago

“First class service from the Cartridge People after our original supplier let us down at the last minute. I ordered original Canon cartridges and a set of own brand too. I'm very happy to report that the own brand cartridges work fine in my very fussy Canon printer. Parcel arrived promptly and as promised. Excellent. Will certainly be using the Cartridge People from now on.”

Helpful Report

Posted 2 weeks ago

Thank you for your kind words. We’re glad the own brand cartridges work well in your Canon and that the parcel arrived promptly as promised. Kind regards, Team Cartridge People

Posted 2 weeks ago

“Easy to order, quick to deliver”

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Posted 2 weeks ago

“Very personal and fast service”

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Posted 2 weeks ago

Cartridge People is rated 4.8 based on 129,604 reviews