Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 125,185 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 125,185 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived on time and as described”

Helpful Report

Posted 4 days ago

“Ink was as ordered only time will tell how good it is.”

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Posted 4 days ago

“Easy to find the toner, from the original manufacturer, that I needed and at a great price. Excellent customer service and next working day delivery. Who could ask for more.”

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Posted 4 days ago

“Cartridge People are a great company providing quality products ant very attractive prices with outstanding customer service. I live near a Cartridge People location and pickup my purchases. My ink and supplies bought easily and with a smile. How shopping should be! Absolutely recommend Cartridge People.”

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Posted 4 days ago

“Great service and next day delivery. Thanks for the free pen, too!”

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Posted 4 days ago

“I have already done a review of your company which you will obviously ignore completely, so I'm not going to waste anymore time writing another one.”

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Posted 4 days ago

“Item as described. Very fast delivery. Good Comms.”

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Posted 4 days ago

“Great cartridges as an alternative to the expensive branded product. Recommended”

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Posted 4 days ago

“Excellent service from Phil. He responded to my query promptly and with clear understanding of my self-induced problem. My order was processed and despatched within a few hours!”

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Posted 5 days ago

Thank you for taking the time to share your feedback. We’re glad Phil could help promptly and that your order was processed and dispatched quickly. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“I have purchased many items from Cartridge People in the past, I trust them as a company. Recently I bought a Cartridge People branded label tape for my Brother P700 label printer. Unfortunately the tape was defective and not printing properly. I contacted customer service via their website and within 10 minutes Sam had called me to discuss the issue. He was very helpful and agreed to replace the defective item without question. Sam really couldn’t have been more helpful and the issue was resolved without any fuss at all. I would also like to say this is the first time I have ever experienced any issue with a Cartridge People branded product. I find their products to be of high quality and will continue to buy Cartridge People products in the future. I highly recommend this company and the customer service I received from Sam tells me everything I need to know about how much they value their customers.”

Helpful Report

Posted 5 days ago

Thank you for taking the time to share your feedback. We’re glad Sam could help and replace the defective label tape quickly and without any fuss. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“Over the last couple of months I've placed two orders for two cartridges with Cartridge People. The first order was just not delivered by the couriers despite tracking. the second delivery with a different courier showed signs of tampering and only one of the cartridges was delivered. The cartridges aren't cheap. On both occasions Cartridge People replaced the orders without quiblle. I cannot recommend their customer service highly enough. One only really gets to know how good a supplier is when something goes wrong and Cartidge People have been great. I will use them for all my future cartridges and again would recommend them.”

Helpful Report

Posted 5 days ago

Thank you for taking the time to share your feedback. We’re glad to hear that, despite the hiccups with delivery, our replacement service met your needs and that you’re happy with Cartridge People. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“The whole process of purchase, return and re-purchase was haned very professionally and quickly (and painlessly) by Lindsey at the CartridgePeople. Many thanks”

Helpful Report

Posted 5 days ago

Thank you for taking the time to share your feedback. We’re glad Lindsey could handle the purchase, return and re-purchase quickly and professionally. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“I used the online contact form to report a faulty cartridge and within an hour, Rachel had emailed offering a replacement or refund. I asked for a replacement and she arranged its dispatch the same afternoon. So, very happy with this service and support.”

Helpful Report

Posted 5 days ago

Thank you for taking the time to share your feedback. We’re glad Rachel could arrange a replacement quickly and to your satisfaction. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“Sending me the DOR, What if customers haven't got the IT, or unable to understand criteria. To ensure the delivery succeeds first time, The customer should have the right to claim compensation against the courier company. Can you ensure the signature is safe, and the sercurity is water tight! You were 👍 (Rachel), so ensure customers are always a priority. This was a heavy order, so shouldn't be easily lost. The courier company needs to follow supply chain practice and procedure. Keep me informed!”

Helpful Report

Posted 5 days ago

Thank you for taking the time to share your feedback. We’reSorry to hear about the difficulties you had with the delivery criteria and the concern over safe signatures and security. We’ll pass your points on to our courier partner and review the DOR requirements to help ensure deliveries succeed on the first attempt. Kind regards, Team Cartridge People

Posted 2 days ago

“First class service from Lindsey When my problem could not be resolved with the new cartridges I had purchased she promptly got me a refund”

Helpful Report

Posted 5 days ago

Thank you for taking the time to leave your review. We’re delighted to hear Lindsey resolved the issue promptly and that you received a refund. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“Very helpful and got the problem sorted”

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Posted 5 days ago

“My parcel seemed to have gone missing when it reached the delivery service, it had shown as 'out for delivery' for several days. I contacted customer services and spoke to Caroline, the problem was immediately sorted and the parcel delivered the same day. Well done Cartridge People.”

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Posted 5 days ago

Thank you for taking the time to leave your review. We’re delighted to hear Caroline resolved the issue quickly and that your parcel was delivered the same day. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“Melanie was amazing in chat told me that if their Own brand does not work will help. Also told me how to check my printer.”

Helpful Report

Posted 5 days ago

Thank you for your review. We’re pleased to hear Melanie was amazing in chat and offered help, including how to check your printer. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“So Bennett was most helpful Thankyou and loved the teabags which was a lovely touch”

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Posted 5 days ago

Thank you for your review. We’re pleased to hear Si was most helpful and that you loved the teabags—it's always nice to add a little extra touch. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“Excellent customer service. I had a query about a complex matter relating to a previous order, which Melanie sorted out for me, patiently and courteously. It's handy that they remember what I ordered better than I do!”

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Posted 5 days ago

Thank you for taking the time to leave your review. We're thrilled that Melanie could assist with your query and that you were satisfied with the service. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

Cartridge People is rated 4.8 based on 125,185 reviews