Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 131,356 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 131,356 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have used cartridge people for a while now, happy with the service 😀”

Helpful Report

Posted 6 days ago

Thank you for your kind review. We’re glad you’re happy with the service. Kind regards, Team Cartridge People

Posted 6 days ago

“I had an issue with my order and experienced a delay with the delivery. Vicky was very helpful, professional and kept me informed throughout the process. Thank you, Vicky, for your excellent customer service.”

Helpful Report

Posted 6 days ago

Thank you for sharing your experience. We apologise for the delay with your delivery and appreciate your patience while we resolved the issue. We're delighted to hear that Vicky was helpful, professional, and kept you informed throughout the process. Thank you for taking the time to recognise her excellent customer service. We will be sure to pass your kind comments on to her. Kind regards, Team Cartridge People

Posted 6 days ago

“The customer service (which involved actively helping to save money) was really good and exceptionally helpful.”

Helpful Report

Posted 6 days ago

Thank you for your kind review, Karen. We’re glad our team could help you save money and that you found the assistance exceptionally helpful. Kind regards, Team Cartridge People

Posted 6 days ago

“Aden was very helpful when my bank card had a problem form ordering online, and once the bank had corrected the error their side, he quickly go the order sorted and on it's way. Thank you Aden Alastair Young - Director - Broadside Customs Clearance Agency Ltd”

Helpful Report

Posted 6 days ago

Thank you for your review and for your many years of loyalty. We're delighted to hear that Aden was able to help when you experienced an issue with your bank card while placing your order online. Once the bank had corrected the error, Aden acted quickly to get your order processed and on its way to you. Thank you for taking the time to recognise Aden's excellent service. We're sure he'll be delighted to receive your kind feedback, and we will be sure to pass on your comments. Thank you again for your continued custom and support over the years. Kind regards, Team Cartridge People

Posted 6 days ago

“Sheree was very patient and informed me off al my options and I am confident that my order is correct and will arrive safely . Great price too.”

Helpful Report

Posted 6 days ago

Thank you for your kind review. We’re really glad Sheree could go through your options and help you feel confident about your order arriving safely. It’s great to hear you found the price helpful as well. Kind regards, Team Cartridge People

Posted 6 days ago

“Team member was very helpful , check all my details made sure I was ordering correct ink for my printer, payment was easy over a quick easy helpful service have used many times before and will continue to do so”

Helpful Report

Posted 6 days ago

Thank you for your kind review. We’re glad Simon could help ensure you ordered the correct ink and that the service was quick and easy. We appreciate your continued support. Kind regards, Team Cartridge People

Posted 6 days ago

“Had an issue regarding a ribbon and George was very helpful and sorted the issue out for me within 24 hours.”

Helpful Report

Posted 6 days ago

Thank you for your review, Tina. We’re really glad George could help and sort the issue within 24 hours. If you need anything else, we’re here for you. Kind regards, Team Cartridge People

Posted 6 days ago

“Competitive prices , fast delivery and someone at the end of a phone (none of your chatbots!) to answer queries . Hannah was very helpful with ref to a query we had , sorted in minutes.”

Helpful Report

Posted 6 days ago

Thank you for your wonderful feedback. We firmly believe that great customer service comes from real people, so it's fantastic to hear that this made a difference to your experience. Hannah will be delighted to know her assistance was appreciated. We're pleased she was able to get everything sorted within minutes. Thank you for your support and for choosing us. Kind regards, Team Cartridge People

Posted 6 days ago

“ALL OK WITH THE SERVICE”

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Posted 6 days ago

“Marianne from Customer Services was extremely helpful & provided excellent support when I tried to locate my missing parcel. Friendly & professional in every way. Many thanks.”

Helpful Report

Posted 6 days ago

Thank you for sharing your experience, and we're sorry to hear that your order went missing. We're delighted to hear that Marianne was able to provide the support you needed while trying to locate your parcel. Delivering friendly, professional service is something we pride ourselves on, and I'm sure Marianne will be thrilled to receive your kind feedback. Thank you for taking the time to leave a review. We truly appreciate your support and hope to serve you again in the future. Kind regards, Team Cartridge People

Posted 6 days ago

“Excellent Company. Super service”

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Posted 6 days ago

“Ordered through the website for their own brand printer cartridges. I did encounter a slight issue regarding delivery, however this was speedily followed-up by Liam, who ensured that everything was resolved. Good customer service is key, and I would not hesitate to use again!”

Helpful Report

Posted 6 days ago

Thank you for choosing us for your first ink purchase and for taking the time to leave such a wonderful review. We're delighted to hear that, despite the delivery issue, Liam was able to quickly step in and ensure everything was resolved to your satisfaction. Providing excellent customer service is incredibly important to us, so it's fantastic to know that Liam's support made such a positive impression. Thank you for your kind words and for giving our own-brand cartridges a try. We truly appreciate your support and look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 6 days ago

“Great customer service and product thank you Marianne. All members of the team are very helpful & Knowledgeable.”

Helpful Report

Posted 6 days ago

Thank you so much for your review and, most importantly, for your loyalty over the years. It means a great deal to us that you continue to choose us for your printing needs. We're delighted to hear that you've consistently received great customer service and quality products. I'll be sure to pass your kind comments on to Marianne, who will be thrilled to know she made such a positive impression. It's also wonderful to hear that our team's helpful and knowledgeable support continues to meet your expectations. Thank you again for your continued support. We truly appreciate your custom and look forward to helping you for many years to come Kind regards, Team Cartridge People

Posted 6 days ago

“Competitive pricing and fast delivery of good quality Canon cartridges.”

Helpful Report

Posted 6 days ago

“Website was easy to use and easy to find the cartridges I needed. A competitive price and speedy next day delivery. I had a couple of issues installing but Marianne was very helpful and has resolved my problem.”

Helpful Report

Posted 6 days ago

Thank you for sharing your experience with us. We're delighted to hear that you found our website easy to use and were able to quickly find the cartridges you needed. It's also great to know that our competitive prices and next day delivery helped make your shopping experience a positive one. We're sorry to hear you experienced a couple of issues during installation, but I'm pleased that Marianne was able to help and get everything resolved for you. I'll be sure to pass on your kind comments, which I'm sure she'll really appreciate. Thank you for taking the time to leave a review. We truly value your support and look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 6 days ago

“service second to none!”

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Posted 6 days ago

“Always fast response and delivery.”

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Posted 6 days ago

“Delivery OK but not as yet used the cartridges, but will be able to write a better and fuller review.”

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Posted 6 days ago

“These/your own inks aren't as good as the real Epsom inks,in my view,due to more vibrant colours when printing/printed.”

Helpful Report

Posted 6 days ago

Thank you for your review. We never compromise on the quality of our products, and we understand that quality and value for money are at the forefront of our customers' minds. For added peace of mind, all products sold on our website (excluding printer hardware) are covered by a minimum 1-year warranty against defects. If your ink, toner, or other consumable product is found to be faulty or does not perform as expected within one year of purchase, you may be entitled to a repair, replacement, or refund, at our discretion. We appreciate your feedback and your confidence in our products. If you ever need any assistance, our friendly Customer Service team is always happy to help. Thank you for choosing us, and we look forward to serving you again in the future. Kind regards, Team Cartridge People

Posted 6 days ago

“Quick delivery”

Helpful Report

Posted 6 days ago

Cartridge People is rated 4.8 based on 131,356 reviews