Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 111,385 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 111,385 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

Cartridge People 5 star review on 11th February 2025

Ken P

Cartridge People 5 star review on 30th January 2025

Mike

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've used Cartridge People for years. Only ever had one problem with a faulty cartridge but they sorted it out so quickly that I never go anywhere else. Great prices and service. I'd recently asked about recycling my old toner cartridge and Gemma came back very quickly with all the instructions I needed to return it for nothing. Great service again.”

Helpful Report

Posted 1 week ago

Thank you for your review, We’re delighted to hear that you’ve had such a positive experience with Cartridge People over the years. It’s fantastic that we could quickly resolve the issue with your faulty cartridge, and we're pleased that Gemma was able to provide you with the recycling information you needed. If you ever have more questions or need assistance in the future, please don’t hesitate to reach out. We’re always here to help! Kind regards, Liam Cartridge People.

Posted 1 week ago

“Excellent Customer Service: I recently re-ordered a number of replacement ink cartridges. When I fitted the colour cartridge in my printer - having first removed the protective strip - the only colour that it printed was red. I contacted Cartridge People by email to explain the problem. Within 90 minutes Melanie, one of the Customer Service team, replied and agreed to send out a replacement cartridge which arrived the following afternoon ! Thank you Melanie, I really appreciate your personal attention.”

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Posted 1 week ago

Thank you for your 5-star review, We’re thrilled to hear that Melanie provided you with such prompt and personal assistance regarding your ink cartridge issue. It's wonderful to know that you received a replacement so quickly, Your appreciation for our service means a lot to us, and we’re grateful for your kind words! If you ever need further assistance or have any more questions, please don’t hesitate to reach out. We’re always here to help! Kind regards, Liam Cartridge People.

Posted 1 week ago

“Did what was expected on time in good condition.”

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Posted 1 week ago

“Cartridges arrived the following day. Good service.”

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Posted 1 week ago

“Easy site to use. Item turned up on time and worked perfectly well. What was good an envelope was included which was to return old ink cartridge and no payment needed such a good idea.”

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Posted 1 week ago

“Both Sarah and Gemma were very helpful with my delivery which had been re-directed inadvertently by the Royal Mail. As this event coincided with Easter, tracing where the parcel was heading was delayed. In the end, all was well and the parcel was re-delivered to me. We kept in contact throughout and, as one of the items was very urgent, I had re-ordered and Cartridge People kindly deducted the cost of postage. Thank you”

Helpful Report

Posted 1 week ago

Thank you for your 5-star review! I am pleased to hear that both Sarah and Gemma were able to assist you so effectively with your delivery issue. We always aim to keep our customers informed and are glad their support made a difference for you, especially with an urgent item involved. Your appreciation of our efforts means a lot to us! If you ever need further assistance or have any questions, please don’t hesitate to reach out. We're here to help! Kind regards, Liam Cartridge People.

Posted 1 week ago

“These cartridges are good value and they are delivered promptly so printing is uninterupted.”

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Posted 1 week ago

“Brilliant service from Cartridge People, the own brand toner supplied for my Brother printer was faulty (poor print quality and making a funny noise). The no quibble guarantee is fault less and a replacement toner has arrived today which is working perfectly. I would recommend Cartridge People to anyone.”

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Posted 1 week ago

Thank you so much for your fantastic 5-star review, Mark! We're thrilled to hear that you had a brilliant experience with our service and that our no quibble guarantee worked seamlessly for you. It’s great to know that your replacement toner is now performing perfectly! Your recommendation means a lot to us, and we truly appreciate you taking the time to share your experience. If you ever need further assistance or have any questions down the road, please don’t hesitate to get in touch. We're always here to help! Best wishes, Cartridge People.

Posted 1 week ago

“Great service from order to receiving replacement cartridges. Staff / customer services very helpful also.”

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Posted 1 week ago

“Excellent service and price”

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Posted 1 week ago

“I needed to order some new cartridges for our printer and felt pleased to have been able to do so and get a ‘Bank Holiday’ discount. Like a lemon, I didn’t read the instructions carefully, ordered the cartridges but paid the regular price. Realising what I’d done I ordered again using the discount and made the expected saving. However, by the time I asked CP to cancel the first order, it was too late and within 24 hours, two packs were on our doorstep. Chris at CP took the bull by the horns and arranged a credit to be added to my account for the discount I’d hope to enjoy and such speedy response in sorting out a problem of my own making has ensured I’ll let lots of chums know what an easy, effective and efficient organisation they are. Full marks to Chris and all concerned!”

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Posted 1 week ago

Thank you for your amazing 5-star review, Andrew! We're delighted to hear that you were able to take advantage of our Bank Holiday discount and that Chris was so helpful in resolving your order issue promptly. It’s wonderful to know that our team’s efforts made a positive impact on your experience. We appreciate you spreading the word about us to your friends—your support means a lot! If you ever need assistance in the future or have any questions, please feel free to reach out. We're always here to help! Best wishes, Cartridge People.

Posted 1 week ago

“After receiving my usual cartridges I had a problem with one of them. After liaising with Melanie and trying various suggestions I still could not get the cartridge to work. Melanie then informed me this would be replaced at no additional charge. Excellent customer service and support.”

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Posted 1 week ago

Thank you for your outstanding 5-star review! We're so pleased to hear that Melanie was able to assist you with your cartridge issue. Providing excellent customer service is our priority, and we’re glad you felt supported throughout the process. If you need any more assistance or have further questions in the future, don't hesitate to reach out. We're always here to help! Best wishes, Cartridge People.

Posted 1 week ago

“Had trouble with my printer, asked CP for help, responded immediately, tried the usual solution which did not work this time, told CP and a new order was dispatched. Service could not have been better or quicker.”

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Posted 1 week ago

Thank you for your incredible 5-star review, and for sharing your experience with us! We're so glad to hear that our team was able to assist you swiftly and that you felt well taken care of throughout the process. Your satisfaction means a lot to us, and we're committed to providing prompt support whenever you need it. If you ever require further assistance or have any questions, please don't hesitate to reach out. We're always here to help! Best wishes, Cartridge People.

Posted 1 week ago

“Can't fault customer service. Had a couple of delivery issues regarding items missing. However, both Chris and Hannah at Cartridge People were extremely helpful & understanding and genuinely cared about after sales service. Very pleased with prompt delivery and EVRI courier service. Prices hard to beat elsewhere.”

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Posted 1 week ago

Thank you so much for your fantastic 5-star review, Diane! We're thrilled to hear that you had such a positive experience with our customer service team, and that Chris and Hannah were able to assist you effectively. Your satisfaction is our top priority, and it's wonderful to know that you appreciated the prompt delivery and the service from EVRI. If you ever have any further questions or need assistance, please don’t hesitate to reach out. We're always here to help! Best wishes, Cartridge People.

Posted 1 week ago

“Qantity and quality are good and at reasonable prices. The service is exceedingly prompt and helpful if you have a problem.”

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Posted 1 week ago

Thank you so much for your wonderful 5-star review, Roger! We’re delighted to hear that you find both the quantity and quality of our products to your satisfaction, and that our service has met your expectations. Your kind words truly motivate us to keep up the good work! If you ever have any questions or need assistance, please don’t hesitate to reach out. We're always here to help! Best wishes, Cartridge People.

Posted 1 week ago

“Fantastic service, very quick delivery and also brilliant product. No complaints at all!!”

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Posted 1 week ago

Thank you so much for your amazing 5-star review, Graeme! We're absolutely delighted to hear that you had a fantastic experience with our service and found the product brilliant. Your kind words truly motivate us to keep delivering the best for our customers. If you need anything else or have any questions in the future, please feel free to reach out. We're always here to help! Best wishes, Cartridge People.

Posted 1 week ago

“Always a good price and quick delivery.”

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Posted 1 week ago

Thank you so much for your wonderful 5-star review! We're thrilled to hear that you find our prices good and enjoy the quick delivery. Your feedback is truly appreciated, and it motivates us to keep providing the best service possible. If you have any questions or need assistance in the future, don't hesitate to get in touch. We're always here to help! Best wishes, Cartridge People.

Posted 1 week ago

“The customr service was excellent, and answered my enquiry within a few minutes. The problem was that the delivery couriers that was charged with the delivery to my home address was not up to the same standard. Being a private house , the wouldn't leave the parcel in a safe environment although I advised the cartridge people that it was acceptable to me. I strongly recommend that their supplier never use this carrier again.”

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Posted 1 week ago

Thank you for your 3-star review! We’re thrilled to hear that our customer service was able to assist you promptly. However, we sincerely apologize for the delivery issues you experienced with the courier. We always aim to ensure that our customers enjoy the best possible experience from start to finish. Your feedback regarding the courier service is invaluable, and we will certainly take it on board to improve in the future. If there’s anything else we can assist you with or if you have more insights to share, please don’t hesitate to reach out. Best wishes, Cartridge People.

Posted 1 week ago

“Great promp service”

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Posted 1 week ago

Thank you so much for your fantastic 5-star review! We're thrilled to hear that you experienced great prompt service. Your feedback means a lot to us, and we're dedicated to ensuring our customers receive the best experience possible. If you have any further questions or need assistance, please feel free to reach out. We're always here to help! Best wishes, Cartridge People.

Posted 1 week ago

“Very helpful with an ink leakage problem I experienced. Many Thanks Richard Edis”

Helpful Report

Posted 1 week ago

Thank you very much for your fantastic 5-star review, Richard! We're so glad to hear that we could assist you with the ink leakage issue. Your satisfaction is incredibly important to us, and we're always here to help with any concerns you might have. If you need anything else in the future, please don't hesitate to reach out. We're here for you! Best wishes, Cartridge People.

Posted 1 week ago

Cartridge People is rated 4.8 based on 111,385 reviews