Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 118,280 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 118,280 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 24th October 2025

Cartridge People 5 star review on 23rd February 2025

Trevor B

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Purchased black ink cartridges as usual from Cartridge People. After a few weeks the print became unreadable. Tried cleaning but no joy. Replaced cartridge and all good. Gemma at Cartridge People was very helpful and will use them as usual and recommend the good customer service.”

Helpful Report

Posted 4 days ago

Thank you for your review! We're glad to hear that Gemma was able to assist you effectively. It's great that you found a solution with the new cartridge, even though the first one didn't meet your expectations. We appreciate your recommendation and look forward to serving you again in the future. Warm regards, Alison Team Cartridge People

Posted 4 days ago

“Excellent delivery time. The own cartridges are also very good value”

Helpful Report

Posted 4 days ago

“I phoned Cartridge People and gave my order for toner . The person to whom I spoke was courteous and efficient . The toner arrived as promised and I have already used a 3rd of it . I shall soon be back for more . Thank you very much .”

Helpful Report

Posted 4 days ago

Thank you so much for your fantastic review, Sarah! We're delighted to hear that our team provided you with courteous and efficient service, and that your toner arrived right on time. It's great to know you're already getting good use out of it! We look forward to serving you again soon. Warm regards, Team Cartridge People

Posted 4 days ago

“Cartridge People have always given me fantastic service, for years. They always follow up with a phone call if they think they can offer me a better deal. I also didn’t realise there is a 12 month warranty on cartridges if there is a problem. Really great service all round.”

Helpful Report

Posted 4 days ago

Thank you so much for your lovely review! We're thrilled to hear that you've consistently experienced fantastic service with us over the years. It's great that our team has been able to offer you better deals and that you discovered our 12-month warranty on cartridges! Your satisfaction is our priority, and we’re always here to help. Warm regards, Team Cartridge People

Posted 4 days ago

“My printer suddenly refused to recognise my Cartridge People Own Brand toner cartridge Liam sent straight forward instructions by email and the problem is now solved”

Helpful Report

Posted 4 days ago

Thank you for your wonderful review, Geoff! We're thrilled to hear that Liam was able to assist you and that your printer issue is resolved. Our team is always here to help, so don’t hesitate to reach out if you need anything else in the future. Warm wishes, Team Cartridge People

Posted 4 days ago

“Rachel was very helpful.”

Helpful Report

Posted 4 days ago

Thank you for your kind review, Mike! We're delighted to hear that Rachel provided you with helpful assistance. Our team is always here to ensure you have a great experience. If you need anything else, feel free to reach out! Warm wishes, Team Cartridge People

Posted 4 days ago

“MARIANNE COULD NOT HAVE BEEN MORE HELPFUL - I APPEARED TO HAVE A PROBLEM WITH MY PRINTER, WHICH WAS NOT JUST LOW INK, SHE HELPED ME TO RESOLVE THAT PROBLEM AND I THEN ORDERED SOME MORE INK TO HAVE IN STOCK, AND IT ARRIVED THE VERY NEXT DAY.”

Helpful Report

Posted 4 days ago

Thank you for your fantastic review, We’re so pleased to hear that you found our service helpful and that your issue was resolved swiftly. It's great to know your ink arrived the very next day too! If you ever need further assistance, please don't hesitate to reach out. Warm wishes, Team Cartridge People

Posted 4 days ago

“I hadn't taken the green tab off the cartridge so the ink wasn't flowing. A quick chat with Liam and the problem was sorted. My printer has no more issues. Thank you.”

Helpful Report

Posted 5 days ago

Thank you for your lovely review! We're so glad to hear that Liam was able to help you resolve the cartridge issue quickly. It’s great to know your printer is back in action! If you have any more questions or need assistance in the future, just reach out. Warm wishes, Team Cartridge People

Posted 4 days ago

“very qualitatively and culturally solves all problems very quickly I am very grateful”

Helpful Report

Posted 5 days ago

Thank you for your wonderful review, Juozas! We're thrilled to hear that our service met your expectations and resolved your concerns so quickly. Your gratitude motivates us to keep delivering top-notch support. If there's anything more we can assist you with, please don't hesitate to get in touch! Warm wishes, Team Cartridge People

Posted 4 days ago

“fast and accurate”

Helpful Report

Posted 5 days ago

“My online request for assistance with a new toner cartridge displaying as 'empty' was promptly responded to by Aden. His email provided clear step by step instructions that quickly resolved my problem. Good service from Cartridge People.”

Helpful Report

Posted 5 days ago

Thank you for your kind review, Gary! We're delighted to hear that Aden was able to assist you promptly and that the instructions provided resolved your issue quickly. Your satisfaction is our priority, and we appreciate your recognition of our service. If you need any more help in the future, feel free to reach out! Warm regards, Team Cartridge People

Posted 4 days ago

“I recently had a problem with a print cartridge but the issue was resolved quickly & efficiently by Andrew & subsequently Hannah arranged for a refund to my account with the same level of speed & efficiency. I have used Cartridge People's services for many years not just because their prices are good but because the service exemplified by both Hannah & Andrew is of the highest level.”

Helpful Report

Posted 5 days ago

Thank you for your fantastic review, Stephen! We're thrilled to hear that both Andrew and Hannah were able to resolve the issue quickly and to your satisfaction. Your long-standing trust in our services means the world to us, and we're committed to maintaining that high level of service. Should you need any further assistance, please don't hesitate to get in touch! Warm wishes, Team Cartridge People

Posted 4 days ago

“Excellent service from Cartridfe people. DPD did not delivery to our unit so our printers cartridges ended up handed off elsewhere. A quick email to CP to explain the problem and they offered to resend the missing items immediately and open an investigation to resolve the loss. A+ service for us!”

Helpful Report

Posted 5 days ago

Thank you so much for your glowing review, James! We're pleased to hear that our team was able to assist you promptly with the delivery issue. Ensuring our customers receive their products smoothly is a top priority for us, and your feedback reassures us that we're on the right track. If there's anything else you need, don't hesitate to reach out! Warm regards, Team Cartridge People

Posted 4 days ago

“There was a delay and possible non delivery by your currier Evri. Following my email to your offices, Sam in your office took on the responsibility for sorting out the issue which involved two phone calls and emails from Sam. Sam put a plan B in place which in the end was not required. The delivery was made so all is well. Thank you Sam”

Helpful Report

Posted 5 days ago

Thank you for your wonderful review, Chris! We're glad to hear that Sam was able to assist you with the delivery issue and that it ultimately arrived safely. Your feedback about the support you received means a lot to us, and we're always here to help ensure your experience is positive. If you ever need anything else, please don’t hesitate to reach out! Best wishes, Team Cartridge People

Posted 5 days ago

“Placed an order and received the cartridges the next day. Turns out I ordered the wrong ones, but Lucy was very helpful and replied quickly and help sort out returning them for a refund.”

Helpful Report

Posted 5 days ago

Thank you for your review! We're so glad to hear that you received your cartridges promptly and that Lucy was able to assist you with the return process. It’s always our aim to provide quick and helpful customer service, and your feedback is greatly appreciated. If you have any further questions or need assistance in the future, please feel free to reach out! Team Cartridge People

Posted 5 days ago

“Cartridges People are always the best price for my Canon Pixma. I have just had my first problem with a faulty colour cartridge after several orders. On checking, I was surprised that my last order was 14 months ago. Amazingly after following their fault clearing guidance and no luck resolving the issue they have sent me a replacement cartridge free of change. Excellent service, thanks to Phil for his help in resolving this quickly and painlessly!”

Helpful Report

Posted 5 days ago

Thank you for your amazing review, Sandie! We're delighted to hear that you've consistently found our prices to be the best for your Canon Pixma. We're also glad to know that our team was able to assist you with the faulty colour cartridge and that you received a replacement hassle-free. Your kind words about Phil’s help are much appreciated. If you ever need further assistance, please don’t hesitate to reach out! Team Cartridge People

Posted 5 days ago

“I cannot tell you how happy I am after reaching out to The Cartridge People with a cartridge issue...they were fabulous. The support and assistance from Marianne and in particular Hannah was faultless and the replacement order came through the very next day. Really impressive service. Thank you!”

Helpful Report

Posted 5 days ago

Thank you so much for your fantastic review, Clare! We're thrilled to hear that Marianne and Hannah provided you with such fabulous support, and that your replacement order arrived promptly. It's always our goal to deliver exceptional service to our customers, and your kind words mean the world to us. Should you need anything else, please don’t hesitate to get in touch! Warmest wishes, Team Cartridge People

Posted 5 days ago

“Phil from Customer Services went above and beyond to sort out why my ink replacement wasn't working. Gave me lots of tips and sent a replacement cartridge. I have always found their delivery and price spot on and the customer service I just received was exceptional. (Only not giving 5 stars because of the problems with the cartridge)”

Helpful Report

Posted 5 days ago

Thank you for your kind review! We're so pleased to hear that Phil was able to assist you and go the extra mile to resolve the issue with your ink replacement. Your feedback about our delivery and pricing means a lot to us. We’re committed to ensuring that our customers have a smooth experience, and we appreciate your understanding regarding the cartridge problem. If you need any further assistance, don't hesitate to reach out! Team Cartridge People

Posted 5 days ago

“Excellent service from Gemma at Cartridge People today. I realised after ordering I had the wrong address for the delivery. Gemma was able to update the order with my address & advised there will be a slight delay, but that’s not an issue. Larger companies , should note the excellent service provided as they are generally not interested.”

Helpful Report

Posted 5 days ago

Thank you so much for your wonderful review, Joyce! We're thrilled to hear that Gemma was able to assist you with updating your delivery address. Providing excellent service is what we strive for, and it's great to know that you had such a positive experience with us. If you need any further assistance or have questions in the future, we're always here for you! Warm regards, Team Cartridge People

Posted 5 days ago

“When tracking my latest order, I realised that I had not reset my delivery address to my new address. Si Bennett was very helpful in halting the delivery and re-assigning the delivery to my new address. Many thanks.”

Helpful Report

Posted 5 days ago

Thank you for your great review! We're delighted to hear that Si was able to assist you with updating your delivery address so smoothly. Ensuring your orders reach you without a hitch is our priority, and it's fantastic to know that you had such a positive experience. If you need anything further, we're always here to help! Team Cartridge People

Posted 5 days ago

Cartridge People is rated 4.8 based on 118,280 reviews