Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 111,368 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 111,368 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

Cartridge People 5 star review on 11th February 2025

Ken P

Cartridge People 5 star review on 30th January 2025

Mike

225

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Was delighted with quick receipt of printer ink just before Easter shutdown...but sadly cartridge did not fit my printer! On the Tuesday I phoned George who said to recycle it - he would send a replacement first class post. This duly arrived the next day, it fitted, and I was amazed to see Cartridge People had sent me some teabags to say sorry! In today's world of indifferent customer service Cartridge people show how it should be done. Da iawn!”

Helpful Report

Posted 1 week ago

Thank you for your wonderful 5-star review, Alan! We're so glad to hear that George was able to assist you swiftly and that you received the correct cartridge in time. It’s always our aim to provide outstanding customer service, and we're thrilled to know you appreciated the little extra touch with the teabags! If you ever need anything else, do not hesitate to reach out. We're always here to help! Best wishes, Cartridge People.

Posted 5 days ago

“Always delivers a great service, with any issues timely and efficiently rectified. Delivery quick with a great range of products.”

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Posted 1 week ago

“Had a problem when a very little used colour cartridge suddenly stopped printing Yellow. I contacted the supplier and informed them of the situation, had a reply from Melanie and Vicky who asked for further info. This was duly supplied and by return e mail was informed that a replacement unit was on its way by ‘next day’ delivery. This is absolutely excellent service, thank you.”

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Posted 1 week ago

Thank you for your wonderful 5-star review! We're delighted to hear that Melanie and Vicky were able to assist you promptly with your colour cartridge issue. Providing excellent customer service is our priority, and it’s great to know that you felt supported throughout the process. If you need any further assistance in the future, please don’t hesitate to reach out. We're always here to help! Best wishes, Cartridge People.

Posted 1 week ago

“Excellent service. My cartridges did not work with my printer and they immediately gave me a refund. It was easy and stress free. Thank you Caroline for your exceptional customer service - something you dont see often these days!”

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Posted 1 week ago

Thank you so much for your fantastic 5-star review, Julia! We’re thrilled to hear that you received excellent service and that your refund process was easy and stress-free. If you need any further assistance in the future, please don’t hesitate to reach out. We're always here to help! Best wishes, Cartridge People.

Posted 1 week ago

“Fantastic, I had issues with my printer after putting new toners in and Cartridgepeople helped me resolve it without any issues. Defo recommend”

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Posted 1 week ago

“Right product at gthe right price and delivered before I could go down to the shops to buy”

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Posted 1 week ago

“does what it says on the tin”

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Posted 1 week ago

“I cannot fault Cartridge People in any way, especially their delivery which is excellent. I know I can always rely on them. Margaret”

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Posted 1 week ago

“I am very happy with caroline! She was direct and got my issue sorted! Highly recomended!”

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Posted 1 week ago

Thank you so much for your fantastic 5-star review, Ali! We’re thrilled to hear that Caroline was able to help you directly and efficiently with your issue. We truly appreciate your recommendation and always strive to provide top-notch support. If you ever need anything further, please feel free to reach out. We're always here for you! Best wishes, Cartridge People.

Posted 1 week ago

“Good product at good price delivered promptly”

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Posted 1 week ago

“Competitive price for branded cartridges and very quick delivery. Cartridge People will definitely be used again for replacement print cartridges!”

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Posted 1 week ago

“I had a problem with my printer recognising a new ink cartridge. Telephoned and spoke to Hannah who could not have been more helpful and who will send a replacement to let me get on with my printing. Thank you Hannah. I have used Cartridge People for many years and it has the best customer service of any company - the phone is answered quickly, the staff are friendly, helpful and any problem is soon rectified. The service this company provides should be used as a blueprint for all the phone, power and insurance companies - they could learn what real customer service is.”

Helpful Report

Posted 1 week ago

Thank you for your wonderful 5-star review! We truly appreciate your kind words about Hannah and our customer service team. It's fantastic to know that Hannah was able to help you quickly and efficiently with your printer issue. We always strive to provide the best support possible, and your feedback reinforces that we're on the right track. If you ever need assistance in the future, please feel free to reach out. We're always here to help! Best regards, Cartridge People.

Posted 5 days ago

“I had a problem with a printer toner cartridge and their customer service was excellent. They gave me a full refund which was received within a couple of days and the replacement I ordered arrived the next day. Great service.”

Helpful Report

Posted 1 week ago

Thank you so much for your fantastic 5-star review! We're delighted to hear that our customer service team was able to resolve the issue with your toner cartridge so quickly. It's great to know you received your refund promptly and that your replacement arrived the very next day. If you ever need any more assistance in the future, don’t hesitate to get in touch. We're always here to help! Best wishes, Cartridge People.

Posted 5 days ago

“Good company. Ordered cartridges & delivered the next day as they said & with a free gift inside! Great.👍😁”

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Posted 1 week ago

“Excellent service, good price. No idea about the cartridges, have not used them yet”

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Posted 1 week ago

“Have used them for years - good price, and always great if there's an issue. Lindsay was so helpful!”

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Posted 1 week ago

Thank you for your incredible 5-star review! We're so glad to hear that you've been a loyal customer for years and that you consistently find our prices great. It’s wonderful to know that Lindsay was able to assist you so effectively. If you ever need anything else, don’t hesitate to get in touch. We're always here to help! Best wishes, Cartridge People.

Posted 1 week ago

“Have used for several years and always good service,product and price.”

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Posted 1 week ago

“Amazing service, excellent pricing and their help and assistance was outstanding when I had a problem. Rachel and Andrew were not only courteous they both sorted my problem efficiently, even though part of the issue was my fault A very happy customer”

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Posted 1 week ago

Thank you so much for your wonderful 5-star review, Jonathan! We’re delighted to hear that you experienced amazing service and that Rachel and Andrew were able to help you efficiently, even with the challenges you faced. If you ever need assistance in the future, please don't hesitate to reach out. We're always here to help! Best wishes, Cartridge People.

Posted 1 week ago

“Competitive pricing,fast and free delivery,good service all round”

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Posted 1 week ago

“Great service from Kelly - after speaking to her and ordered toner for a printer which I was having major issues with - I received within 2 days and printer working like new again!!! I would strongly recommend not buying toner from Amazon and buy from here worth every penny!!”

Helpful Report

Posted 1 week ago

Cartridge People is rated 4.8 based on 111,368 reviews