Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 131,448 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 131,448 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Customer services were very good. Si Bennet was very helpful and sorted the problem out quickly”

Helpful Report

Posted 5 days ago

Thank you for taking the time to leave us a review. We’re really glad to hear that Si was very helpful and sorted the problem out quickly. Kind regards, Team Cartridge People

Posted 5 days ago

“A good equivalent product at a good price”

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Posted 5 days ago

Thank you for taking the time to leave us a review. We’re glad you found it a good equivalent product at a good price. Kind regards, Team Cartridge People

Posted 5 days ago

“Always easy to order over the phone and quick delivery Also good prices and own ink much cheaper and works well Phil was very helpful”

Helpful Report

Posted 5 days ago

Thank you for taking the time to leave us a review. We’re glad to hear that ordering over the phone was easy, delivery was quick, and you found good value with our own ink. It’s great that Phil was helpful—we’ll be sure to pass your kind words on to him. Kind regards, Team Cartridge People

Posted 5 days ago

“Great service from Si Bennet at Cartridge People. Communication was clear, responses were prompt, and the issue was handled quickly and professionally. A positive customer experience throughout. Thank you to Si Bennett and the team for your help.”

Helpful Report

Posted 5 days ago

Thank you for taking the time to leave us such a wonderful review. We're delighted to hear that Si was able to provide clear communication, prompt responses, and a quick resolution to your issue. Delivering a professional and positive customer experience is something we strive for, so it's fantastic to know we met your expectations. We'll be sure to pass your kind comments on to Si and the rest of the team, who will be thrilled to receive your feedback. Thank you for choosing Cartridge People, and we look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 5 days ago

“Cant thank you enough after I needed to change my order. Both orders came within 48 hours such wonderful customer service.”

Helpful Report

Posted 5 days ago

Thank you so much for taking the time to leave us such a lovely review. We’re really glad to hear that you were able to change your order and that both orders arrived within 48 hours. It means a lot to know our customer service made a positive difference. Kind regards, Team Cartridge People

Posted 5 days ago

“I had a question about a product, so I emailed customer service. The response was speedy and clear, Si Bennet was really helpful and friendly in her response. I've used cartridge people for a long time and they've always had a really good service!”

Helpful Report

Posted 5 days ago

Thank you so much for taking the time to leave us such a lovely review. We're delighted to hear that Si was able to help with your query and that you found his response both speedy and clear. We'll be sure to pass your kind comments on to him, as we know he'll really appreciate the recognition. It's especially wonderful to hear that you've been using Cartridge People for such a long time and that we've continued to provide the level of service you expect. Your loyalty and support mean a great deal to us. Thank you again for your review, and we look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 5 days ago

“excellent service very helpful 10/10”

Helpful Report

Posted 5 days ago

Thank you for taking the time to share your experience. We’re really glad you found the service excellent and that our team was helpful. Kind regards, Team Cartridge People

Posted 5 days ago

“A small problem, which within 24 hours has been reduced with a replacement. Hannah was friendly, efficient and quickly solved the problem. Thanks”

Helpful Report

Posted 5 days ago

Thank you for taking the time to share your experience, Carl. We’re really glad Hannah was friendly, efficient, and quickly solved the problem with a replacement within 24 hours. Kind regards, Team Cartridge People

Posted 5 days ago

“Efficient, punctual.”

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Posted 5 days ago

“Ordered on line no problems and quick delivery”

Helpful Report

Posted 5 days ago

“Prompt delivery.”

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Posted 5 days ago

“Marianne was most helpful when I had trouble placing my order on line! She was very patient with my struggles and advised me until I was successful!”

Helpful Report

Posted 5 days ago

Thank you for taking the time to share your experience. We’re really pleased to hear Marianne was patient and helpful and that you were able to complete your order. Kind regards, Team Cartridge People

Posted 5 days ago

“Excellent service! Delivered in less than 24 hours.”

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Posted 5 days ago

“Efficient to the point no unnecessary questions etc - good outcome will be happy to continue dealing with this company.”

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Posted 5 days ago

Thank you for taking the time to leave your review, David. We’re glad you found the service efficient and that you’re happy with the outcome. We look forward to continuing to deal with you. Kind regards, Team Cartridge People

Posted 5 days ago

“Simon was helpful and friendly. I was satisfied with his answers”

Helpful Report

Posted 5 days ago

Thank you for taking the time to leave your review, Eve. We’re glad Simon was helpful and friendly and that you’re satisfied with the answers provided. Kind regards, Team Cartridge People

Posted 5 days ago

“Very quick response from Vicky at customer services to a shipping issue which was subsequently resolved with no problems at all. Many thanks!”

Helpful Report

Posted 5 days ago

Thank you for taking the time to share this, Sally. We’re glad Vicky could help quickly and resolve the shipping issue. Kind regards, Team Cartridge People

Posted 5 days ago

“Excellent service as always - Simon Heath was very helpful and efficient. Gave me everything I required very quickly”

Helpful Report

Posted 5 days ago

Thank you for taking the time to leave your review. We’re glad Simon was very helpful and efficient and could get you everything you required quickly. Kind regards, Team Cartridge People

Posted 5 days ago

“Great customer service from Vicky, fast response and no quibble soloutions, just what we all need in these busy times. Thanks very much.”

Helpful Report

Posted 5 days ago

Thank you for taking the time to leave your review. We’re glad Vicky could help quickly and provide a no-quibble solution. Kind regards, Team Cartridge People

Posted 5 days ago

“Marianne was very helpful dealing with my problem. Marianne showed great professionism dealing with ink cartridges that did not print. Her attitude on assisting me was 100% and she me how well she was able to complete satisfaction. Marianne is and shold be a valued member of staff her skill dealing with customers is impeccable. May I thank you for all your help to me. Marianne well done you are a great lady to assist me. SAMUEL FLECK-COLVIN”

Helpful Report

Posted 5 days ago

Thank you for your lovely review. We're delighted to hear that Marianne was able to help resolve the issue with your ink cartridges and provide such excellent service throughout. Marianne has been a valued member of our team for over 15 years, and I know she will be absolutely made up to read your kind words. Providing professional, friendly, and effective support is something we pride ourselves on, and it's wonderful to hear that Marianne's knowledge, dedication, and customer care made such a positive difference to your experience. Thank you again for taking the time to share your feedback. I'll be sure to pass your comments on to Marianne. I'm certain they will mean a great deal to her. Kind regards, Team Cartridge People

Posted 5 days ago

“I sent a message to customer service as l wanted to change my delivery address Emma dealt with this right away great service 5* thank you so much”

Helpful Report

Posted 5 days ago

Thank you for your lovely review. We’re glad Emma could help quickly with the delivery address change. We’ll pass your thanks on. Kind regards, Team Cartridge People

Posted 5 days ago

Cartridge People is rated 4.8 based on 131,448 reviews