Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 130,100 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 130,100 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Smooth order, fast delivery. Ordered original ink cartridges!”

Helpful Report

Posted 2 months ago

“Very impressed. Customer service was impeccable. I ordered 2 cartridges but couldn’t pay as only had old card to hand. They rang 2 days later when they saw I had an outstanding pending order and helped me through the payment process. Nice little free pen on first order which is a nice touch.”

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Posted 2 months ago

“Quick service at a good price.”

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Posted 2 months ago

“Fantastic service as always. From prices (unbeatable) to communication and incredibly fast delivery. No one else does it better!”

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Posted 2 months ago

“Despite opting for free delivery anytime my order arrived the next day. Very good. However it was delivered by Evri to a completely wrong address although it was correctly addressed. Fortunately the person to whom it was delivered kindly brought it to me so all was well. Just thought you would like to know how unreliable Evri is. Kind regards Barbara Chard ( Mrs)”

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Posted 2 months ago

“Good product, reasonably priced and came next day delivery”

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Posted 2 months ago

“Arrived quickly - competitive price - as described”

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Posted 2 months ago

“Ordered two replacement ink cartridges. First time I’ve used the company. Only minor problem was a delay of a day by the courier with the next day delivery service. However received a refund of delivery charge within days. Very efficient service, excellent product and very competitive price. Cartridge People will be my go to company in future.”

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Posted 2 months ago

Thank you for your feedback. We're really pleased to hear that the service was efficient, the product excellent, and the price competitive, and that the delivery charge was refunded promptly. We'll pass your kind words to the team. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent service next day delivery”

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Posted 2 months ago

“Bought own brand cartridges which work well.”

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Posted 2 months ago

“Good website and customer service, very fast delivery, occasional discounts. Problem that some of the own brand cartridges fail either on installation or before ink all used. Refund credit and replacement service is swift.”

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Posted 2 months ago

“Great price and next day delivery ! Fantastic !”

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Posted 2 months ago

“Freindly sales person, great service arrived next day”

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Posted 2 months ago

“A good product sensibly priced”

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Posted 2 months ago

“I never purchase compatible cartridges and it is frustrating when Cartridge People insists on offering me "better deals" when I am ordering Canon/HP cartridges. I know I can buy their cartridges for less but I like to use printer branded cartridges.”

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Posted 2 months ago

“Called 3 times within 5 minutes after placing the order to upsell although clearly stated I am not available to speak over the phone.”

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Posted 2 months ago

Good morning, Thank you for your feedback. I’m sorry to hear you were called repeatedly despite being unavailable to speak on the phone. If you would like to discuss this further, please get in touch with our Customer Service Team. Kind regards, Caroline. Team Cartridge People.

Posted 2 months ago

“Excellent prompt service. Thank you.”

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Posted 2 months ago

“Spoke with Marianne at Cartridge People regarding online order I had placed. Very helpful and reassuring that every thing was in place and correct.”

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Posted 2 months ago

Thank you for your feedback. We're really pleased to hear that Marianne was very helpful and reassuring that everything was in place and correct. We'll pass your kind words to her. Kind regards, Team Cartridge People

Posted 2 months ago

“Perfectly fine and impressed thank you”

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Posted 2 months ago

“Simon Heath provided excellent customer service replacing a cartridge that was not compatible with our printer.”

Helpful Report

Posted 2 months ago

Thank you for your feedback. We're really pleased to hear that Simon Heath provided excellent customer service replacing a cartridge that was not compatible with your printer. We'll pass your kind words to him. Kind regards, Team Cartridge People

Posted 2 months ago

Cartridge People is rated 4.8 based on 130,100 reviews