Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 122,497 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 122,497 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 17th January 2026

Cartridge People 5 star review on 23rd February 2025

Trevor B

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had problem with toner compatability. Phil from customer services attended to it efficiently. Happy with the service”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review. We’re really glad to hear that Phil from customer services attended to it efficiently. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Melanie was very helpful in arranging for a speedy and free replacement for a leaking cartridge and advising on cleaning the innards of the printer. The courier company(DPD) was not so efficient, and failed to deliver the next day despite providing a one hour time slot.”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review. We’re really glad to hear that Melanie provided helpful assistance with a speedy and free replacement and gave useful advice on cleaning the innards of your printer. We’re sorry to hear the courier (DPD) wasn’t as efficient this time, and we’ll take this feedback on board to improve delivery in the future. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 weeks ago

“I didn’t receive all of my order so completed the contact form. Very quickly I received an email from Alison offering to look into the situation. Fortunately the situation resolved itself as the second cartridge was received next day but I was impressed with the quick response I received and the willingness to investigate.”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review. We’re really pleased to hear that Alison provided prompt assistance and that the situation was resolved quickly. If there’s anything else we can help with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“I have received exceptional advice and help from Sam and cannot thank him enough He is five star as I am problems getting five stars above. Thank you again Sam”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review. We’re really pleased to hear that Sam provided exceptional advice and help. We’ll be sure to pass your thanks along. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Fantastic customer service by Melanie, we had a issue with a printer cartridge, Melanie offered advice and support, when this didn't resolve the issue, she replaced the colour cartridge without quibble, both colour and black now working perfectly. Thank you very much - very impressed! Would definitely recommend Cartridge People.”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review. We’re really pleased to hear that Melanie provided helpful advice and that the replacement cartridge resolved the issue. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“My order from the Cartridge People was lost on its journey to me.The problem was quickly and efficiently resolved by Sam at Customer Services,who immediately despatched a replacement which has just arrived safely. Thank you so much for dealing with the problem Sam.”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review. We’re really pleased to hear that Sam efficiently resolved the issue and that your replacement arrived safely. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“I ordered the wrong cartridge , realised immediately and phoned Cartridge People to cancel it. Very helpful operative, Sam. He kindly cancelled the order and then offered to order the correct one through him which I did. Very courteous and helpful and I was able to re-order with him on the phone and he then sent an email confirming same. Very good experience and so good to be able to speak to someone to get the problem resolved. thanks to Sam”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review. We’re really pleased to hear that Sam was helpful and courteous in cancelling the wrong cartridge and assisting you with reordering the correct one. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Phil was great explaining that despite Brother changing firmware that could not be deleted it is possible to update non-Brother ink cartridges. Will save me 50% of the cost.”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review. We’re really pleased to hear that Phil explained the possibility of updating non-Brother ink cartridges despite firmware changes, and that this will save you 50% of the cost. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Sheree was very helpful when making changes to my order”

Helpful Report

Posted 3 weeks ago

Good afternoon, Thank you for your 5-star review. We’re really pleased to hear Sheree was very helpful when making changes to your order. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Rachel was very quick to respond and assisted greatly in the resolution of the issue. Cannot fault the service or the products.”

Helpful Report

Posted 3 weeks ago

Good afternoon, Thank you for your 5-star review. We’re really pleased to hear that Rachel was quick to respond and greatly assisted in resolving the issue. If there’s anything else we can assist with, please let us know. Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“My husband who died last year used Cartridge People for printer items. I phoned up for a cartridge replacement .....they identified and sent.....with great kindness and efficiency. Great service”

Helpful Report

Posted 3 weeks ago

Good afternoon, Thank you for your 5-star review. We're really pleased to hear that our team could help with kindness and efficiency, identifying and sending the cartridge promptly. I will pass your kind words to the team. If there’s anything else we can assist with, please let us know. Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“I spoke to Melanie today via the chat facility and she was so good and supportive,even after I cut off the chat by mistake. She sorted my problem very quickly.”

Helpful Report

Posted 3 weeks ago

Good afternoon, Thank you for your 5-star review. We’re really pleased to hear Melanie was so helpful and supportive, and that she sorted your problem quickly even after the chat was cut off. I will pass this review onto her. If there’s anything else we can assist with, please let us know. Kindest regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“Excellent customer service.”

Helpful Report

Posted 3 weeks ago

Good afternoon, Thank you for your 5-star review. We’re really pleased to hear you had excellent customer service. If there’s anything else we can assist with, please let us know. We look forward to dealing with you again in the future. Kindest regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“A cartridge due to be delivered to us did not turn up. CP's Aden was able to carefully guide us through the process to enable us to get a printer cartridge delivered by DPD. We are very pleased with the Brother cartridge that came from CP.”

Helpful Report

Posted 3 weeks ago

Good afternoon, Thank you for your 4-star review. We’re really sorry to hear that you experienced an issue with the delivery, but glad Aden could resolve this for you. I am happy that you’re pleased with the Brother cartridge. If there’s anything else we can assist with, please let us know. Kind regards, Caroline. Team Cartridge People

Posted 3 weeks ago

“Fantastic customer care and service provided by Chris! Always providing quick delivery and great products.”

Helpful Report

Posted 3 weeks ago

Good afternoon, Thank you for your 5-star review. We’re really pleased to hear about Chris’s fantastic care and our quick delivery plus great products. If there’s anything else we can assist with, please let us know. Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“I'm very pleased with Cartridge People the quality of the inks is very good and I'm pleased with the outcome of the prints.”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review. We’re really glad you’re happy with the quality of the inks and the print outcome. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Quick efficient assistance with my query today from Alison. Hassle free service from Cartridge People as always.”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review. We’re really glad Alison could provide quick, efficient assistance and that you had a hassle-free experience with Cartridge People. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Aden gave impeccable service. He was polite, patient and helpful. I could not have wished for better service. Well done Aden”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review. We’re really glad Aden could provide impeccable service and that you were pleased with the experience. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Best price on the internet and super quick delivery. What more could you ask for!!”

Helpful Report

Posted 3 weeks ago

Thank you for your 5-star review. We’re really glad you found the best price online and that the delivery was super quick. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“I had problem with copies a week after replacing black drum unit for canon IRADV.C250 mfp iI spoke to Aden in customer service and he sent the replacement drum unit”

Helpful Report

Posted 3 weeks ago

Thank you for your 4-star review. We’re really glad Aden could help and that the replacement drum unit was sent. If there’s anything else we can assist with, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

Cartridge People is rated 4.8 based on 122,497 reviews