Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 122,540 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 122,540 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 17th January 2026

Cartridge People 5 star review on 23rd February 2025

Trevor B

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed order with Cartridge People with their Own Brand HP 302XL Black Ink Cartridge, and I had issue with it as it printed half or blank pages while the ink levels was displayed still half full. I reported the problem to the customer service, and I got prompt responses from Sheree, the problems has been resolved, and I am satisfied with the reassured service, and the policy of "products are fully covered with 100% satisfaction guarantee".”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Sheree could resolve the issue promptly and that you’re satisfied with our 100% satisfaction guarantee. If there’s anything else you need, please let us know. Kind regards, Cartridge People

Posted 3 weeks ago

“It is re assuring to get a helpful human listening and resolving your query. Marrianne could not have been more helpful... a tribute to on line trading! I do wish they could find nother delivery partner however....my order in December got lost in the Evri system although swiftly replaced by Cartridge People. I am still awaiting Evri to come back following further service complaint.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad to hear Marianne could help and that you felt reassured, and we’re sorry about the Evri hiccup in December. It’s great that the replacement was swift and that you’re happy overall. If there’s anything else you need, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“It's always a pleasure to deal with this company. User friendly website, easy to navigate and get exactly what you want. Super quick delivery and very reliable. Highly recommended!”

Helpful Report

Posted 3 weeks ago

“The product is fine but it was ordered on the first of jan and arrived in the 15th of jan. I won't order from you again until you stop using evri as your default courier”

Helpful Report

Posted 3 weeks ago

Thank you for your review. I’m very sorry to hear about the delay with your order placed on 1 January and that it arrived on 15 January, and your frustration with Evri as our courier. however we are glad to hear it have been received. I understand you do not want to use Evri anymore, in our delivery options on the website we are able to offer alternative couriers. If you ever experience any issues with your deliveries in future simply get in touch and we will assist. We do hope you come back to us in future Kind regards, Cartridge People

Posted 3 weeks ago

“Been using them for a few years now, always a very competitive price and excellent service. A recent confusion over a single order being split into separate parcels was quickly checked by Marianne who updated me with the answer.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad to hear you’ve found our prices competitive and our service excellent, and that Marianne could quickly clear up the order split for you. If there’s anything else you need, please let us know. Kind regards, Cartridge People

Posted 3 weeks ago

“On 14 January 2026 I rang your company and spoke to Phil. I explained that I wished to purchase a Brother computer to replace my existing one. He was very helpful, patient and polite in taking me through the purchase procedure. I am an existing customer and will continue to be as I have always received a first rate service.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad to hear you received a first-rate service from Phil and that you’ll continue to be a valued customer. If there’s anything else you need, please let us know. Kind regards, Cartridge People

Posted 3 weeks ago

“Quick delivery. Perfect toner cartridge. Very happy with the service and price.”

Helpful Report

Posted 3 weeks ago

“Great service, very quick delivery and great value.”

Helpful Report

Posted 3 weeks ago

“I bought ink cartidges form my printer as they were the cheapest I could find. Moreover their customer service is excellent and Hanah and the team quickly resolved some issues I had on the same day, within hours. Highly recommended”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad you found the ink cartridges cheapest and that Hanah and the team resolved your issues quickly on the same day. If there’s anything else you need, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“We have been using Cartridge People for years. Quick delivery and always helpful and proactive if something goes wrong (which it rarely does!). We had a delivery go missing recently which was the delivery company's fault, not Cartridge People and Caroline sorted this out for us and it was quickly resolved.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad to hear Caroline could sort the missing delivery quickly and that you’ve had a great experience with us over the years. If there’s anything else you need, please let us know. Kind regards, Cartridge People

Posted 3 weeks ago

“Wiki was extremely helpful in managing refund for an erroneous order.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad our Wiki could help you manage the refund smoothly. If there’s anything else you need, please let us know. Kind regards, Cartridge People

Posted 3 weeks ago

“Wiki was extremely helpful in managing refund for an erroneous order.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad our Wiki could help you manage the refund smoothly. If there’s anything else you need, please let us know. Kind regards, Cartridge People

Posted 3 weeks ago

“Placed an online order on Tuesday for HP ink bottles, and paid for next day delivery. Unfortunately this did not happen so sent an email asking why. Received a telephone call from Sam at your customer service who explained that the issue was with DPD, and he has now refunded the delivery charge. Excellent service from Sam, and refund was not expected”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Sam could help and that the delivery charge was refunded. If there’s anything else you need, please let us know. Kind regards, Cartridge People

Posted 3 weeks ago

“Lucy at Cartridge People was incredibly helpful and professional throughout my recent query. She responded quickly, explained everything clearly, and made resolving the issue very straightforward. It felt like she genuinely cared about getting things sorted, and I really appreciated her friendly, efficient support. I would happily recommend Cartridge People based on the excellent customer service Lucy provided.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Lucy could help and that you had a positive experience with our customer service. If there’s anything else you need, please let us know. Kind regards, Cartridge People

Posted 3 weeks ago

“Great prices and very quick service — cheaper than most places I’ve used. Delivery was delayed slightly due to DPD, which wasn’t the company’s fault at all. Sam was very helpful throughout and kept me updated with the tracking, which was much appreciated. Would definitely use again.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad you found our prices good and that Sam could help and keep you updated. Sorry about the delivery delay due to DPD, but we’re pleased everything else went smoothly. If you need anything else, please let us know. Kind regards, Cartridge People

Posted 3 weeks ago

“Very clear written explanation and guidance from Sam after I emailed to say my printer still claimed to be out of ink and wouldn’t print even though I’d just put in a totally new cartridge! Thanks Sam - it’s working perfectly now.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Sam could help and that your printer is printing now. If there’s anything else you need, please let us know. Kind regards, Cartridge People

Posted 3 weeks ago

“Phil was very helpful in taking time to give me a call about my issue and sent detailed information in trying to resolve the problem. Unfortunately it didn't work and then I got an email to confirm the replacement toner was being sent. Thanks Phil for all your help.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Phil could help and that the replacement toner was arranged. If there’s anything else you need, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Evri lost the parcel to us and Wiktoria sorted out a replacement which arrived the next day. Excellent!”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We're glad Wiktoria could sort out a replacement that arrived the next day. If there’s anything else you need, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“A very small part of my order was missing but Si got straight back to me to explain it was dispatched separately and it is on it's way to me. This is my second time of having dealings with The Cartridge People customer service and I have to say that both times their response has been almost instant. I am very happy that to continue using The Cartridge People, a very very good company to deal with and their own brand products are great as well.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Si could get straight back to you and that the missing item is on its way. We appreciate your continued trust in The Cartridge People and our own-brand products. Kind regards, Cartridge People

Posted 3 weeks ago

“Although slightly late, which can't always be helped these days, with reliance on other partners, very pleased with order and service received.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review, alan. We’re glad the order and service met your expectations, even with the slight delay. If there’s anything else you need, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

Cartridge People is rated 4.8 based on 122,540 reviews