Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,492 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,492 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Priced very well, much cheaper than anywhere else and arrived by return post.”

Helpful Report

Posted 2 days ago

“Customer service second to none! Having made a mistake in ordering I received 2 colour cartridges intending only 1 . I spoke to Sam who was very helpful and set up a credit for me but stupidly I then returned the black cartridge instead of the colour. Today I spoke to Phil who very kindly has arranged for a credit for the colour cartridge which I am now returning. I’m impressed that both Sam and Phil understood my dilemma and acted professionally and in a friendly way to resolve it for me.”

Helpful Report

Posted 2 days ago

Thanks for sharing your experience. We’re pleased Sam and Phil could help resolve the issue professionally and in a friendly way. Kind regards, Team Cartridge People

Posted 2 days ago

“The best prices and prompt delivery.”

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Posted 2 days ago

“Friendly site and speedy service 1st class.”

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Posted 2 days ago

“Cartridge People were excellent but Evri were very slow.”

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Posted 2 days ago

“Quick delivery, great product!”

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Posted 2 days ago

“I was between two minds whether to buy HP original or Cartridge People own brands. I spoke to a member of their sales team who assured me their own brand was every bit as good as HP brand, so I ordered those. That was a mistake. The very first prints suffered from two faulty cartridges, both splattering toner all over the paper. Their customer service was helpful, and after providing them with evidence of the faults they refunded me in full. I’ve now bought HP originals and of course they’re perfect. It’s all very well assuring people that your own brand is equally good to original brand, but they’re very obviously not. I won’t be buying them again.”

Helpful Report

Posted 2 days ago

Hi Christopher, Thank you for sharing your experience. Sorry to hear the initial cartridges from our own-brand caused issues and that HP originals were needed for the results you expect. It’s good to hear our support team refunded you promptly. If you’d like to discuss this further, please contact our support team. Kind regards, Team Cartridge People

Posted 2 days ago

“Wiki was very efficient & helped me when new cartridge wouldn't work, no hassle in sending a new one out for me, thanks”

Helpful Report

Posted 2 days ago

Thanks for sharing your experience, Sheila. We’re glad Wiki helped quickly and that a replacement was arranged without hassle. Kind regards, Team Cartridge People

Posted 2 days ago

“A cartridge that I bought late last year that was only one-third used, started leaking toner. I contacted Cartridge People and they had a replacement to me the very next day! Awesome service thanks Cartridge People!!”

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Posted 2 days ago

“I had a technical issue with one of the cartridges so reached out to Customer Service. I had a replacement cartridge delivered really quickly so was back up and running in no time. Thanks so much.”

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Posted 2 days ago

“Arrived within a few days of ordering. Original inks at a decent price.”

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Posted 2 days ago

“You order,it arrives as promised and it is just right. Efficient.”

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Posted 2 days ago

“Great cartridges, fast delivery”

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Posted 2 days ago

“Very efficient and very helpful”

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Posted 2 days ago

“The best service and prices, so good to do business with you”

Helpful Report

Posted 2 days ago

“We never have trouble with our printer rejecting these cartridges. We are very happy with Cartridge People.”

Helpful Report

Posted 2 days ago

“Delighted, good value and arrived safe and on time.”

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Posted 2 days ago

“Cartridge delivered on time and worked perfectly in printer -thank you”

Helpful Report

Posted 2 days ago

“Good prices.Fast service”

Helpful Report

Posted 2 days ago

“The order didn't arrive. Poor initial response to communication, however, the refund was actioned as soon as requested. I suggest you use a more reliable courier as your current choice is probably the worse one out there. Doubt I will be taking the chance of not receiving an order again so you have probably lost a good customer”

Helpful Report

Posted 2 days ago

Good afternoon. Thank you for your feedback. Sorry to hear your order didn’t arrive. It’s good to know the refund was processed quickly when you requested it. We appreciate the feedback on the courier and will take it on board. If you’d like to discuss this further, please contact our support team. Kind regards, Team Cartridge People

Posted 2 days ago

Cartridge People is rated 4.8 based on 129,492 reviews