Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 131,096 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 131,096 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 3 star review on 23rd August 2026

233

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A company that truly cares and wants to get you the best choice for what you need.”

Helpful Report

Posted 2 days ago

“Own Brand Product didn’t work. There’s not enough cleaner fluid in the cartridge to clear the blockage caused by low use. High postage costs too compared with other suppliers”

Helpful Report

Posted 2 days ago

I am sorry to hear that you have experienced problems with your order. We cannot see that any correspondence has been received regarding this issue, and we would love the opportunity to help and put things right. All of our products are fully guaranteed and, with over 25 years of experience, we have a wide range of troubleshooting solutions available. Please contact us directly so that we can investigate the problem and work towards a resolution for you. Call us: 0203 001 0234 Our Customer Service team is available from 9:00am to 6:00pm, Monday to Friday (excluding Bank Holidays). Alternatively, you can complete the Contact Us form on our website, and a member of the team will get back to you as soon as possible. We look forward to hearing from you and resolving this matter for you. Kind regards, Team Cartridge People

Posted 1 day ago

“Very good quick service.”

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Posted 2 days ago

“Prompt service and a happy little gift included!”

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Posted 2 days ago

“Everything good as usual but I had difficulty getting my printer accept the cartridge did eventually”

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Posted 2 days ago

Thanks for letting us know. Sorry you had trouble getting the printer to accept the cartridge, but we’re glad it eventually worked. If you have any further concerns, please get in touch. Kind regards, Team Cartridge People

Posted 1 day ago

“Can't fault the service from The Cartridge People.”

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Posted 2 days ago

“Good prices, and variety of item choices. Quick delivery after ordering”

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Posted 2 days ago

“Easy purchase- swift delivery”

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Posted 2 days ago

“No fuss delivery of exact)y what I ordered. Cartridge People cartridges have always worked for me without problems over several years.”

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Posted 2 days ago

“Great value and quick service!”

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Posted 2 days ago

“Ok Really did not need the follow up call to try to get me to buy more.”

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Posted 2 days ago

Thank you for your feedback. Sorry the follow-up call wasn’t needed. Kind regards, Team Cartridge People

Posted 1 day ago

“How many reviews do you need? As I previously wrote on the 1st review, I strongly object to the phone call where the customer service' person was determined I would change my order to your own brand! Criticising the brand I had ordered, very unprofessional”

Helpful Report

Posted 2 days ago

I am sorry to hear that you felt our service was unprofessional. This is certainly not the experience we want our customers to have, and I apologise for any frustration caused. Please be assured that the call will be investigated and any appropriate action will be taken. Our calls are intended to ensure that customers are aware of all available options, offers, and services, but we appreciate that this was not how the interaction came across on this occasion. As requested, your details have been suppressed from any future marketing calls. We value your custom and hope that this experience does not put you off shopping with us again in the future. Once again, please accept our sincere apologies. Kind regards, Team Cartridge People

Posted 1 day ago

“The product works. Ordering was simple Delivered on time What else is there to say”

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Posted 2 days ago

“Website good to navigate. Ordering easy. Pricing competitive. Delivery prompt. Altogether entirely satisfactory.”

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Posted 3 days ago

“Caroline was really helpful when I had an issue with my printer.”

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Posted 3 days ago

Thank you for your review. I'm glad to hear Caroline was able to help with your printer issue. If you need any further assistance, please don't hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 day ago

“Excellent service with extras added to my order which I wasn't expecting. I was given a courtesy call to tell me I could save money which I did. The delivery was speedy and efficient and I will certainly be using this company again.”

Helpful Report

Posted 3 days ago

“Bought HP924 original ink cartridges, cheaper than from HP. Arrived as stated, inserted in printer and did not work. Called customer services, Sheree talked me through troubleshooting, which did resolve printing issues. Arranged replacement for next day delivery. These arrived and worked first time. Like to thank Sheree, for her professionalism, patience and efficiency to resolve the issue.”

Helpful Report

Posted 3 days ago

Thank you for your review. I'm glad Sheree could help resolve the issue and that the replacements arrived and worked first time. Kind regards, Team Cartridge People

Posted 1 day ago

“Easy ordering process. The correct cartridge was delivered promptly.”

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Posted 3 days ago

“Good value and quick, efficient service”

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Posted 3 days ago

“The order process worked well and the ink came very promptly.”

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Posted 3 days ago

Cartridge People is rated 4.8 based on 131,096 reviews