Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 124,983 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 124,983 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“After a problem occurred with my cartridge a replacement was quickly and efficiently sent under the guarantee, thank you si.”

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Posted 3 days ago

Thank you for taking the time to leave your review. We’re delighted to hear that the replacement was sent quickly under guarantee, and we’ll pass your kind words on to the team. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 3 days ago

“Aden was excellent: helpful, clear and patient. He gently talked me through the various steps required to clear the cartridge -made it very straightforward and solved the problem. Thank you so much, Aden. I can now happily print away! Catherine Parkinson”

Helpful Report

Posted 3 days ago

Thank you for taking the time to leave your review. We’re delighted to hear that Aden provided helpful, clear and patient support and made the process straightforward. We’ll pass your kind words on to him. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 3 days ago

“Phil gave prompt and clear responses, helped through the payment process, was very polite and efficient. Thank you, Phil”

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Posted 3 days ago

Thank you for taking the time to leave your review. We’re delighted to hear that Phil provided prompt, clear and polite assistance throughout the process. We’ll pass your kind words on to him. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 3 days ago

“Fast delivery. So far, no problem with cartidges, Epson or their own product.”

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Posted 3 days ago

“This website company is the very best I have ever dealt with. Phil is without doubt a top man! Absolute pleasure to do business with them. 5 star!”

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Posted 3 days ago

Thank you for taking the time to leave your review. We’re thrilled to hear you had a great experience and that Phil stood out. We’ll pass your kind words on to him. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 3 days ago

“Speedy order and delivery and had some great help from Lucy, their Customer Service Advisor when I had query about my order and its delivery status. Many thanks”

Helpful Report

Posted 3 days ago

Thank you for taking the time to leave your review. We’re glad to hear the order was speedy and that Lucy could help with your delivery query. We’ll pass your thanks on to her. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 3 days ago

“On a recent order, I had mistakenly ordered the wrong ink cartridges. Returns details were e-mailed to me and we arranged for them to be returned. The credit hadn't happened and on chasing for this we needed to supply POD for the parcel to be found. Aden in customer service assisted on this and is now arranging the credit back to us.”

Helpful Report

Posted 3 days ago

Thank you for taking the time to leave your review. We’re glad to hear Aden assisted and that the credit process is being arranged. We’ll pass your kind words on to Aden and the team. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 3 days ago

“Excellent communication and service. Product first class and promptly delivered. ~Recommended.”

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Posted 3 days ago

“I don't know how the delivery will be but Phil couldn't have been more helpful on the phone.”

Helpful Report

Posted 3 days ago

Thank you for taking the time to leave your review. We’re glad Phil was able to help over the phone, and we’ll ensure your feedback is passed on. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 3 days ago

“They work. Thanks”

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Posted 3 days ago

“I have not yet used the cartridges I purchased. Hopefully they are as good as canon originals.”

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Posted 3 days ago

“Excellent service. Work as well as manufacturers replacement cartridges.”

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Posted 4 days ago

“An excellent customer experience. Great service. Marianne was very polite, listening and patience.”

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Posted 4 days ago

Good morning, Thank you for taking the time to leave your review for Marianne. She will be delighted to have helped. I will ensure she receives your positive feedback. Kind Regards, Sarah

Posted 3 days ago

“Delivered as promised and toners are as expected”

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Posted 4 days ago

“Prompt and efficient- with a clear and helpful website”

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Posted 4 days ago

“Ordered original hp cartridges as usual, but cartridge people rang to offer their own make of re -manufactured ones. 4 times more ink with an additional cost. I was very sceptical to accept the offer as I have tried re manufactured and refilled cardridges before and they have been rejected by my printer a hp envy 5644. However I was pleasantly surprised when they did work with no additional input from me. So I will now see how much longer they last. The free biro also is a useful gift. Thank you”

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Posted 4 days ago

“Good quality, fast (overnight) service, reasonable price.”

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Posted 4 days ago

“On Monday 23rd March I phoned Cartridge People and a very polite gentleman named Phil answered my call and dealt with my query with a very professional, utterly polite and helpful manner. Phil checked that I was making the most economical purchase no pressurising at all only help and guidance. Explained about cost and delivery in a very clear manner. Be proud of yourself Phil it was such a pleasure to be served by you. You are a very rare specimen. I would also like to add that I have only ever received 100% First Class Service from Cartridge People thank you Phil and every other member of your company.”

Helpful Report

Posted 4 days ago

Thank you for taking the time to leave a review. We’re delighted Phil provided such a professional and helpful service, and that you had a first-class experience with Cartridge People. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 3 days ago

“Quick delivery, cartridge fits and prints!”

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Posted 4 days ago

“I spoke to Si Bennett today about a new cartridge that I had bought from Cartridge People for my Brother laser printer not registering. I originally thought I’d bought the wrong cartridge! Si checked and confirmed that I had bought the correct cartridge and then he walked me through how to reset the ‘replace cartridge message’ and the printer then worked. Si was professional and courteous throughout. Thanks again Si and Cartridge People!”

Helpful Report

Posted 4 days ago

Thank you for taking the time to leave a review. We’re delighted Si could help and that the printer issue was resolved. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 3 days ago

Cartridge People is rated 4.8 based on 124,983 reviews