Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 133,637 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 133,637 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had a problem with one of the cartridges, but Simon heath who I dealt with sorted out my issue promptly, So now a happy customer”

Helpful Report

Posted 1 day ago

Thank you so much for taking the time to leave us a review! We’re sorry you had an issue with one of your cartridges, but delighted Simon was able to step in and get everything sorted promptly for you. Most importantly, we’re very happy to hear that you’re now a happy customer! Have a great day, The Cartridge People Team

Posted 1 day ago

“good all round and fast delivery”

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Posted 1 day ago

“I contacted you people for return of the product but hasn’t received any response yet”

Helpful Report

Posted 1 day ago

Thank you for taking the time to leave us a review. We can see that you contacted us via Live Chat on 9 October, when our team provided you with the relevant returns information. If you require any further assistance or there’s anything you’re unsure about, please contact our Customer Service team directly and we’ll be more than happy to help. Kind regards, The Cartridge People Team

Posted 1 day ago

“Always receive the cartridge withing a day or two. Excellent service”

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Posted 1 day ago

“Easy to order plus swift delivery!”

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Posted 1 day ago

“Good price and fast delivery”

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Posted 1 day ago

“Very good communicators, very friendly, They discussed my printer needs and were really helpful.”

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Posted 1 day ago

“Quick delivery, good product”

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Posted 1 day ago

“Very prompt and efficient”

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Posted 1 day ago

“Cartridge people service good But spoilt by them using Evri delivery who threw my package over the fence onto the damp ground. Will have to reconsider next order”

Helpful Report

Posted 1 day ago

We’re so sorry to read this. This certainly isn’t how we would expect your order to be delivered. We’re pleased you were happy with our service, but completely understand why the delivery experience has left you disappointed. Please contact our Customer Service team directly so we can investigate what happened and report the issue. If you would prefer a different delivery service in future, we also offer a Next Day courier option at checkout. We really hope you’ll give us the opportunity to provide a much better experience next time. Kind regards, The Cartridge People Team

Posted 1 day ago

“I made an error ordering a cartridge. My fault entirely, but Alison in particular dealt with me sympathetically.”

Helpful Report

Posted 1 day ago

Thank you so much for taking the time to leave us a review. We’re glad Alison was sympathetic and could assist you. Kind regards, The Cartridge People Team

Posted 1 day ago

“Always great sevice and product”

Helpful Report

Posted 1 day ago

“Everything went smoothly and arrived as stated - these are easy guys to deal with. I dropped one star, as all their headline discounts and reductions only relate to "their own make' cartridges and not ''original manufacturer'.”

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Posted 1 day ago

“Quick despatch and delivery. Print quality good as was the price. Will use again”

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Posted 1 day ago

“Very good service from them and very good priceing. Unfortunately they were let down by Evri who were due to deliver and it did not arrive. It was resent but Evri gave no indication of when it would arrive despite an email saying they would. First I knew was an email saying it had been delivered and left in a safe place. What a joke on the front doorstep next to the pavement and open to the weather. Luckily when it was picked up 4 hours later it was undamaged. I will not be able to use Cartridge People in the future if there is not an alternative courier option.”

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Posted 1 day ago

“Very efficient and good quality inks”

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Posted 2 days ago

“Wouldn't go anywhere else. Speedy delivery at great prices.”

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Posted 2 days ago

“Easy to order (repeat items) and delivery was Immediate. It remains difficult to tell when HP cartridges are partly empty in colour or black though.”

Helpful Report

Posted 2 days ago

“Took 9 days to arrive. Don’t use this company if you need a replacement urgently”

Helpful Report

Posted 2 days ago

Thank you for taking the time to leave us a review. We’re really sorry that your original order failed to arrive and completely understand your disappointment with how long you had to wait. We’re pleased Louise was able to arrange a replacement for you straight away. If you ever need cartridges urgently, we do also offer a Next Day courier delivery option at checkout. We hope we can provide you with a much smoother experience next time. Kind regards, The Cartridge People Team

Posted 1 day ago

“Excellent service no problem”

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Posted 2 days ago

Cartridge People is rated 4.8 based on 133,637 reviews