Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 133,579 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 133,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I have bought from Cartridge People for a very long time and never had a problem until last week. While I was printing I my printer indicated I was very low on ink so I put in a new cartridge I had purchased in late August from Cartridge People. Always like to have a spare in stock. Unfortunately I got the message "there is a problem with this cartridge". Phoned Cartridge People and spoke to Sam who told me to try different things but nothing worked. Sam decided to replace this cartridge and the new cartridge arrived very quickly and worked perfectly. Sam was great in sorting my problem.”

Helpful Report

Posted 1 day ago

Thank you for taking the time to share your experience with us. After being a customer for so many years, we’re sorry you finally had a cartridge that decided not to behave! Thankfully, Sam was on hand to try a few solutions before arranging a speedy replacement. We’re delighted the new cartridge is working perfectly and that Sam got everything sorted for you. Thanks again for your loyalty and kind words. The Cartridge People Team

Posted 18 hours ago

“No Problems with this order, would use you again.”

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Posted 1 day ago

“Excellent service, items of good quality ( it is my 3rd order for these biros ) and an easy website to negotiate.”

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Posted 1 day ago

“Delivery was quick and I received the cartridge I wanted”

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Posted 1 day ago

“Excellent service. Follow up phone call and order received by return”

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Posted 1 day ago

“Very efficient ordering system, delivery as promised, excellent good service overall.”

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Posted 1 day ago

“Great quick service”

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Posted 1 day ago

“First time using Cartridge People's own brand inks for my Epson Ink Tank printer First impressions are good, and they were much cheaper than Epsons inks, but time will tell on quality. Hopefully I've made a good choice. Delivery and package was excellent”

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Posted 1 day ago

“Have used this company for quite a while now. Only issue is sometimes restricting order to one black cartridge at a time. Also with generic black ink my printer does not like it and clogs up so quick. Generic colours work like expected.”

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Posted 1 day ago

“First time using Cartridge People but will use again. Price very competitive and quick despatched of my ink cartridges. No problems at all.”

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Posted 1 day ago

“Very quick on delivery and well packed.Paper quality is excellent and weight of paper is great.Thank you for your service.”

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Posted 1 day ago

“Excellent service and speedy delivery”

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Posted 1 day ago

“I haven't opened the new cartridges yet but you assured me you have improved your own brand so I hope this time they will work in my Epson 2200 printer.”

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Posted 1 day ago

“Quick delivery . Orders processed quickly . Great prices .”

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Posted 2 days ago

“Took up offer of own brand instead of Brother cartridges. So far so good. I've installed black cartridge and it's working OK. HOWEVER when parcel arrived, the plastic bag had been ripped open- se photo (hopefully) below. Nothing damaged, but looked awful- why was it delivered in this state?”

Helpful Report

Posted 2 days ago

Thank you for your review, and it’s great to hear that your own-brand black cartridge is working well. We are, however, really disappointed to hear about the condition of the packaging when it arrived. Even though thankfully nothing was damaged, this isn’t how we want an order to reach you. Please get in touch with us directly so we can look into what happened. Kindest regards, The Cartridge People Team

Posted 18 hours ago

“Easy ordering inks quick turn around original cartridges are good value but looking at other cartridge prices I would like to see them a little cheaper”

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Posted 2 days ago

“Ordered 2 cartriges, received them 3 days latter. My first order, I'll use Cartridge People again.”

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Posted 2 days ago

“Good quick service Disappointed that I was not able to buy more than one Dymo tape but any amount of your own brand.”

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Posted 2 days ago

Thank you for your review and your kind comments about our quick service. We completely understand your disappointment at only being able to purchase one original Dymo tape. Unfortunately, these original products aren’t always the easiest for us to get hold of, which can sometimes limit the quantity available. We really appreciate your feedback and hope to see you again soon. Kind regards, The Cartridge People Team

Posted 18 hours ago

“From order to delivery just 24 hours New own label toner sorted the issue of faded prints on my Brother MF copier. Much cheaper than the OEM toner and just as good in my view.”

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Posted 2 days ago

“Your service is excellent & along with that the website is easy & delivery quick. I may not order very often but I can trust that you have what I need which makes me use your service. Thank you.”

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Posted 2 days ago

Cartridge People is rated 4.8 based on 133,579 reviews