Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 131,046 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 131,046 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 3 star review on 23rd August 2026

233

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ok Really did not need the follow up call to try to get me to buy more.”

Helpful Report

Posted 1 day ago

Thank you for your feedback. Sorry the follow-up call wasn’t needed. Kind regards, Team Cartridge People

Posted 18 hours ago

“How many reviews do you need? As I previously wrote on the 1st review, I strongly object to the phone call where the customer service' person was determined I would change my order to your own brand! Criticising the brand I had ordered, very unprofessional”

Helpful Report

Posted 1 day ago

I am sorry to hear that you felt our service was unprofessional. This is certainly not the experience we want our customers to have, and I apologise for any frustration caused. Please be assured that the call will be investigated and any appropriate action will be taken. Our calls are intended to ensure that customers are aware of all available options, offers, and services, but we appreciate that this was not how the interaction came across on this occasion. As requested, your details have been suppressed from any future marketing calls. We value your custom and hope that this experience does not put you off shopping with us again in the future. Once again, please accept our sincere apologies. Kind regards, Team Cartridge People

Posted 19 hours ago

“The product works. Ordering was simple Delivered on time What else is there to say”

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Posted 1 day ago

“Website good to navigate. Ordering easy. Pricing competitive. Delivery prompt. Altogether entirely satisfactory.”

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Posted 2 days ago

“Caroline was really helpful when I had an issue with my printer.”

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Posted 2 days ago

Thank you for your review. I'm glad to hear Caroline was able to help with your printer issue. If you need any further assistance, please don't hesitate to reach out. Kind regards, Team Cartridge People

Posted 18 hours ago

“Excellent service with extras added to my order which I wasn't expecting. I was given a courtesy call to tell me I could save money which I did. The delivery was speedy and efficient and I will certainly be using this company again.”

Helpful Report

Posted 2 days ago

“Bought HP924 original ink cartridges, cheaper than from HP. Arrived as stated, inserted in printer and did not work. Called customer services, Sheree talked me through troubleshooting, which did resolve printing issues. Arranged replacement for next day delivery. These arrived and worked first time. Like to thank Sheree, for her professionalism, patience and efficiency to resolve the issue.”

Helpful Report

Posted 2 days ago

Thank you for your review. I'm glad Sheree could help resolve the issue and that the replacements arrived and worked first time. Kind regards, Team Cartridge People

Posted 18 hours ago

“Easy ordering process. The correct cartridge was delivered promptly.”

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Posted 2 days ago

“Good value and quick, efficient service”

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Posted 2 days ago

“The order process worked well and the ink came very promptly.”

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Posted 2 days ago

“Quick delivery at very competitive prices. Couldn't as for more”

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Posted 2 days ago

“The customer service I received from Caroline was outstanding. She was sympathetic and understanding and sent out a replacement immediately, which I received the next day along with a note apologising. Brilliant service.”

Helpful Report

Posted 2 days ago

Thank you for your review. I'm glad to hear Caroline provided outstanding, sympathetic service and that a replacement was sent promptly with a note. Kind regards, Team Cartridge People

Posted 18 hours ago

“When I get the order it would be nice to give a review but it has been so long I think I have forgotten what I ordered.....”

Helpful Report

Posted 2 days ago

I’m sorry to hear that you haven’t received your order, especially as it has now been more than five working days. To allow us to investigate this for you and put things right as quickly as possible, please contact our Customer Service team directly. A member of the team will be happy to look into the delivery and help resolve the issue. Call us: 0203 001 0234 Our Customer Service team is available Monday to Friday, 9:00am to 6:00pm (excluding bank holidays). Alternatively, you can get in touch by completing the Contact Us form on our website. We apologise for the inconvenience and look forward to helping you resolve this.

Posted 19 hours ago

“Great Service and Fast Delivery! I recently ordered printing paper from Cartridge People and was thoroughly impressed with the service. The ordering process was smooth, and my order was processed remarkably fast. Delivery was quick, and the paper arrived in perfect condition. It's rare to find such hassle-free service these days. I will definitely be using them again for my supplies and highly recommend them!”

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Posted 2 days ago

“great people polite”

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Posted 2 days ago

“Excellent product plus excellent service what more do you need”

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Posted 2 days ago

“I have used Cartridge People since 2017 and honestly wouldnt go anywhere else. Alway on time, usually the best prices and free delivery for some purchases. Incidentally 123-3D is a sister company and I have bought quite a few 3D printers from them and a lot of Filament. Totally recommended.”

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Posted 2 days ago

“Very fast delivery. Ordering easy snd price competitive.”

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Posted 2 days ago

“what i wanted at the right price great service to”

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Posted 2 days ago

“Cartrideges delivered quickly and are performing well.”

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Posted 2 days ago

Cartridge People is rated 4.8 based on 131,046 reviews