Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,140 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Cartridge People made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good price, good service & good products.”

Helpful Report

Posted 3 days ago

“Outstanding service from Caroline when ordering my printer cartridge. She was very knowledgeable about model compatibility, and gave me confidence I was ordering the right product.. She was helpful, personable and professional. Delivery was VERY quick. The product arrived just 24 hours after ordering it by phone. The cartridge works perfectly. I will definitely buy from this company again. I've already taped their contact details to my printer!”

Helpful Report

Posted 3 days ago

Hi Darren, Thank you for sharing your kind words. We’re delighted Caroline could help with model compatibility and that your delivery was so quick. Great to hear the cartridge is working perfectly and you’re happy to order again. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“Marianne and Caroline were both extremely helpful when my new cartridge didn't seem to be talking to my printer. Would definitely recommend Cartridge People”

Helpful Report

Posted 3 days ago

Hi Richard, Great to hear Marianne and Caroline were so helpful. If you need any further assistance, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“Review about Sheree who I spoke to on 11 May 2026 I would like to say how helpful Sheree was. I told her I had a 12% voucher code on my chromebook and it had suddenly disappeared. I also told her that I had been ordering a lot of ink recently but I had not been getting a discount code and had been paying full price. When she checked she said I was not down for marketing and that I must have cancelled it online. I told her I never went online, as I always ordered over the phone. Kindly, she went to the trouble of checking and she agreed that I had never been online in all the time I had purchased ink from the Cartridge people since 2017. She then contacted the IT people and made sure I was put back on the list for vouchers. She said I would get a voucher within a couple of days so I waited. I rang up today and said I had not received a voucher code yet and could she please ask could the 12% discount please be applied for the two black cartridges I needed for my HP Officejet 5230, because I was running really short of ink and I was doing something important which I had to get finished. I found one voucher for 11% but she said the code was out of date. I have not been getting voucher codes, so I didn't have any codes for the large orders I have made recently. She told me to hang on, then she came back on the phone and she was really horrible. She said I couldn't have any discount and I got the impression she hadn't even asked anyone. I am nearly 80 and I do not expect to be treated like that, all the other employees I have spoken to from your company have always been helpful and kind the level of service has alsways been supurb till now. I am really upset and shocked. Yours sincerely, Maureen”

Helpful Report

Posted 3 days ago

Good morning, Thank you for taking the time to share your experience. I am sorry you feel this way about the voucher codes; they do get sent in our marketing emails. But I am glad Sheree was able to help you Kind regards, Cartridge People

Posted 2 days ago

“Sam was very patient and understanding. He listened , asked questions and was in no way judgemental. My problem arose as I didn’t read the instructions. . I thought I knew what I was doing. Sam asked all the relevant questions and very quickly i now have a fully working printer. 10/10 for Sam i wish there was more like him!!”

Helpful Report

Posted 3 days ago

Good afternoon, Thank you for sharing your experience. We’re pleased Sam was patient and understanding, and that your printer is now working. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 days ago

“My query was handled as well as it possibly could have been. I await delivery of an HP printer cartridge. In the past this has always been managed efficiiently by Cartridge People”

Helpful Report

Posted 3 days ago

“I had difficulty ordering online (my mistake, but could not rectify it). I had to abandon the order, and contact Cartridge People by telephone. Phil replied and was very helpful in ordering and posting the item to my address. He was friendly and professional throughout. I am confident that the package will be delivered without any problem.”

Helpful Report

Posted 3 days ago

Good afternoon, Thank you for sharing your experience. We’re pleased to hear Phil was helpful and that the item was posted to you smoothly. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 days ago

“One of the cartridges I received yesterday wasn't working, I rang and spoke to someone in customer services, I was told a replacement would be sent out, it arrived this morning and is working perfectly, excellent service!”

Helpful Report

Posted 3 days ago

Good afternoon, Thank you for sharing your experience. We’re glad the replacement arrived this morning and is working perfectly. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 days ago

“Caroline was very helpful in her understanding of our concerns and her advice taken on board. The only downside so far is the loss of our supplies of A3 photographic paper in attempts to produce the prints we needed without success using Cartridge Peoples own products.”

Helpful Report

Posted 3 days ago

Good afternoon, Thank you for sharing your experience, Chris. We’re glad Caroline was able to understand and address your concerns. If there’s anything else we can assist with please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 days ago

“Prompt service and reply to my Query. Happy to use them again. Please note emails may go to your junk email”

Helpful Report

Posted 3 days ago

Good afternoon, Thank you for sharing your experience, Helen. We’re glad to hear the service was prompt and that you’re happy to use us again. We’ll bear your note about emails going to junk a moment to avoid any future hiccups. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 days ago

“Excellent service from Wiktoria and Chris. They couldn’t have been more helpful. Totally faultless; everything sorted and I was kept fully updated. Thank you so much for all your help. Sandra”

Helpful Report

Posted 3 days ago

Good afternoon, Thank you for sharing your experience. We’re delighted to hear that Wiktoria and Chris provided excellent, faultless service and kept you fully updated. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 days ago

“I had issues with both Cartrige People’s own cartridges for a cannon printer. Caroline very patiently explained to me how to self clean the printer and do a test printing. Since the cartridges were not upto standard, she immediately sent out new ones free of charge. Very good service. O definitely recommend them.”

Helpful Report

Posted 3 days ago

Good afternoon, Thank you for sharing your experience. We’re glad to hear Caroline provided patient guidance and that new cartridges were sent free of charge. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 days ago

“What a nice change to deal with a company that cares about their customers properly All the staff are friendly and helpful and the service in terms of quality of product and efficiency of delivery is exceptional”

Helpful Report

Posted 3 days ago

Good afternoon, Thank you for sharing your experience. We’re glad to hear our team cares about customers and that the service, product quality and delivery were exceptional. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 days ago

“I had a Brother printer cartridge that kept dropping powder on to the transfer belt so I had to replace it when I spoke to customer service at cartridge people she looked up the purchase and agreed replacement and sent it out straight away”

Helpful Report

Posted 3 days ago

Good afternoon, Thank you for sharing your experience. We’re glad to hear our team could locate your purchase and arrange a replacement promptly, and that it was sent out straight away. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 days ago

“My order arrived very promptly the next day, but unfortunately the packaging had been crushed, and one of the cartridges had a broken clip, so could not fit correctly into the printer. I sent an email, and Sam got back to me straight away, friendly and helpful, and said that a replacement would be sent out immediately. It arrived the next day, and with some sachets of Yorkshire tea, with the apology. I was delighted by the quick response and excellent service. Thank you Sam and all at Cartridge People.”

Helpful Report

Posted 3 days ago

Good Afternoon, Thank you for sharing your experience. We’re glad to hear Sam responded quickly and arranged a replacement promptly, and that it arrived the next day. We’re sorry the packaging issue occurred, but pleased the resolution was satisfactory. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 days ago

“A bit of a fuss wrong quantity shipped bu speedily sorted thanks to Vicky at customer services. There nothing wrong in getting it wrong it’s what you do to remedy that what matters Thanks Vicky”

Helpful Report

Posted 3 days ago

Good morning, Thank you for sharing your experience. We’re glad to hear Vicky at customer services sorted the incorrect quantity quickly. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 days ago

“Louise helped us extremely efficiently with a recent cartridge issue. Absolutely brilliant interaction and resolved quickly and smoothly with no quibbles. Thank you Louise …..top drawer 👍”

Helpful Report

Posted 3 days ago

Good morning, Thank you for sharing your experience. We’re delighted Louise helped you extremely efficiently with your cartridge issue. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 days ago

“Delivery from time of ordering couldn’t be quicker . Very impressive. Always quality products. I’ve only had to ask Customer Services for help ordering once and they were extremely helpful. I’d recommend Cartridge People without hesitation.”

Helpful Report

Posted 3 days ago

“Good price and fast delivery”

Helpful Report

Posted 3 days ago

“Next day delivery. I thought you had sent the wrong one so I called again. Caroline answered the call and assured me it was correct . I had forgotten how to put it in the printer and Caroline explained how to do it, and also sent me a video to help me. Now that is what I call service! Easy when you now how.Thank you.”

Helpful Report

Posted 3 days ago

Good Afternoon, Thank you for sharing your experience. We’re delighted to hear Caroline provided clear guidance and even sent a helpful video, turning what can be a tricky setup into a smooth, easy process. If there’s anything else we can assist with, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 3 days ago

Cartridge People is rated 4.8 based on 127,140 reviews