Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 118,206 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 118,206 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 24th October 2025

Cartridge People 5 star review on 23rd February 2025

Trevor B

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant efficient service from Lucy. She responded to my email within 20 mins and dispatched the missing item instantly with no quibble. Very friendly and the kind of service you hope to receive from all companies. Always receive exceptional service from Cartridge People which keeps me coming back. Thanks :)”

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Posted 3 days ago

Thank you so much for your lovely review, Sami! We're thrilled to hear that Lucy was able to assist you so efficiently and with a friendly touch. It’s wonderful to know that our service keeps you coming back, and we truly appreciate your kind words. Team Cartridge People

Posted 3 days ago

“Great web site easy to use and very competitive prices. Query's answered abd resolved so quickly Sam was very helpful and friendly. I would not hesitate to recommend Cartridge People, thank you.”

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Posted 3 days ago

Thank you for your wonderful review, Margaret! We're delighted that you found our website easy to use and that Sam was able to assist you promptly and with a smile. Your recommendation truly means a lot to us, and we’re here anytime you need help. Team Cartridge People

Posted 3 days ago

“Brilliant service from Melanie and Phil who after some great advice on a recent problem cartridge supplied by Cartridge People sent a replacement straight away. Been using them for years now and this first problem was resolved within 24hrs, no hassle! Nice company and people to deal with, keep up the good work!”

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Posted 3 days ago

Thank you so much for your amazing review! We're thrilled to hear that Melanie and Phil were able to provide you with great advice and quick service. It's always our aim to resolve any issues promptly and hassle-free. We truly appreciate your continued support over the years! Best wishes, Team Cartridge People

Posted 3 days ago

“Marianne who dealt with the call was polite and very helpful. Unfortunately I had ordered the wrong toner as I had stored on the system two printers, as I had failed to remove the old one. Marianne resolved the siyuation and placed an order for a new toner for me which I got withn a day. Excellent service.”

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Posted 3 days ago

Thank you for your fantastic review! We’re so glad to hear that Marianne provided you with such helpful support. It's great to know that we could resolve the situation quickly for you. Your satisfaction is our priority, and we look forward to serving you again soon! Warm regards, Team Cartridge People

Posted 3 days ago

“Fabulous service as always from Aden and colleagues at Cartridge People. So patient when dealing with a frazzled technological numpty like me. Thank you so much. Can't recommend Cartridge People enough.”

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Posted 3 days ago

Thank you so much for your kind words! We're thrilled to hear that Aden and the team were able to support you, even when technology feels a bit overwhelming. Your recommendation means the world to us, and we're always here to help whenever you need. Warm regards, Team Cartridge People

Posted 3 days ago

“Gemma was really helpful in sending us a replacement order for one that Evri had lost.”

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Posted 3 days ago

Thank you for your wonderful review! We're delighted to hear that Gemma was able to assist you with the replacement order. Your satisfaction is our top priority, and we're here to help whenever you need us. Warm regards, Alison Team Cartridge People

Posted 3 days ago

“Purchased black ink cartridges as usual from Cartridge People. After a few weeks the print became unreadable. Tried cleaning but no joy. Replaced cartridge and all good. Gemma at Cartridge People was very helpful and will use them as usual and recommend the good customer service.”

Helpful Report

Posted 3 days ago

Thank you for your review! We're glad to hear that Gemma was able to assist you effectively. It's great that you found a solution with the new cartridge, even though the first one didn't meet your expectations. We appreciate your recommendation and look forward to serving you again in the future. Warm regards, Alison Team Cartridge People

Posted 3 days ago

“Excellent delivery time. The own cartridges are also very good value”

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Posted 3 days ago

“I phoned Cartridge People and gave my order for toner . The person to whom I spoke was courteous and efficient . The toner arrived as promised and I have already used a 3rd of it . I shall soon be back for more . Thank you very much .”

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Posted 3 days ago

Thank you so much for your fantastic review, Sarah! We're delighted to hear that our team provided you with courteous and efficient service, and that your toner arrived right on time. It's great to know you're already getting good use out of it! We look forward to serving you again soon. Warm regards, Team Cartridge People

Posted 3 days ago

“Cartridge People have always given me fantastic service, for years. They always follow up with a phone call if they think they can offer me a better deal. I also didn’t realise there is a 12 month warranty on cartridges if there is a problem. Really great service all round.”

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Posted 3 days ago

Thank you so much for your lovely review! We're thrilled to hear that you've consistently experienced fantastic service with us over the years. It's great that our team has been able to offer you better deals and that you discovered our 12-month warranty on cartridges! Your satisfaction is our priority, and we’re always here to help. Warm regards, Team Cartridge People

Posted 3 days ago

“My printer suddenly refused to recognise my Cartridge People Own Brand toner cartridge Liam sent straight forward instructions by email and the problem is now solved”

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Posted 3 days ago

Thank you for your wonderful review, Geoff! We're thrilled to hear that Liam was able to assist you and that your printer issue is resolved. Our team is always here to help, so don’t hesitate to reach out if you need anything else in the future. Warm wishes, Team Cartridge People

Posted 3 days ago

“Rachel was very helpful.”

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Posted 3 days ago

Thank you for your kind review, Mike! We're delighted to hear that Rachel provided you with helpful assistance. Our team is always here to ensure you have a great experience. If you need anything else, feel free to reach out! Warm wishes, Team Cartridge People

Posted 3 days ago

“MARIANNE COULD NOT HAVE BEEN MORE HELPFUL - I APPEARED TO HAVE A PROBLEM WITH MY PRINTER, WHICH WAS NOT JUST LOW INK, SHE HELPED ME TO RESOLVE THAT PROBLEM AND I THEN ORDERED SOME MORE INK TO HAVE IN STOCK, AND IT ARRIVED THE VERY NEXT DAY.”

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Posted 3 days ago

Thank you for your fantastic review, We’re so pleased to hear that you found our service helpful and that your issue was resolved swiftly. It's great to know your ink arrived the very next day too! If you ever need further assistance, please don't hesitate to reach out. Warm wishes, Team Cartridge People

Posted 3 days ago

“I hadn't taken the green tab off the cartridge so the ink wasn't flowing. A quick chat with Liam and the problem was sorted. My printer has no more issues. Thank you.”

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Posted 4 days ago

Thank you for your lovely review! We're so glad to hear that Liam was able to help you resolve the cartridge issue quickly. It’s great to know your printer is back in action! If you have any more questions or need assistance in the future, just reach out. Warm wishes, Team Cartridge People

Posted 3 days ago

“very qualitatively and culturally solves all problems very quickly I am very grateful”

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Posted 4 days ago

Thank you for your wonderful review, Juozas! We're thrilled to hear that our service met your expectations and resolved your concerns so quickly. Your gratitude motivates us to keep delivering top-notch support. If there's anything more we can assist you with, please don't hesitate to get in touch! Warm wishes, Team Cartridge People

Posted 3 days ago

“fast and accurate”

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Posted 4 days ago

“My online request for assistance with a new toner cartridge displaying as 'empty' was promptly responded to by Aden. His email provided clear step by step instructions that quickly resolved my problem. Good service from Cartridge People.”

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Posted 4 days ago

Thank you for your kind review, Gary! We're delighted to hear that Aden was able to assist you promptly and that the instructions provided resolved your issue quickly. Your satisfaction is our priority, and we appreciate your recognition of our service. If you need any more help in the future, feel free to reach out! Warm regards, Team Cartridge People

Posted 4 days ago

“I recently had a problem with a print cartridge but the issue was resolved quickly & efficiently by Andrew & subsequently Hannah arranged for a refund to my account with the same level of speed & efficiency. I have used Cartridge People's services for many years not just because their prices are good but because the service exemplified by both Hannah & Andrew is of the highest level.”

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Posted 4 days ago

Thank you for your fantastic review, Stephen! We're thrilled to hear that both Andrew and Hannah were able to resolve the issue quickly and to your satisfaction. Your long-standing trust in our services means the world to us, and we're committed to maintaining that high level of service. Should you need any further assistance, please don't hesitate to get in touch! Warm wishes, Team Cartridge People

Posted 4 days ago

“Excellent service from Cartridfe people. DPD did not delivery to our unit so our printers cartridges ended up handed off elsewhere. A quick email to CP to explain the problem and they offered to resend the missing items immediately and open an investigation to resolve the loss. A+ service for us!”

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Posted 4 days ago

Thank you so much for your glowing review, James! We're pleased to hear that our team was able to assist you promptly with the delivery issue. Ensuring our customers receive their products smoothly is a top priority for us, and your feedback reassures us that we're on the right track. If there's anything else you need, don't hesitate to reach out! Warm regards, Team Cartridge People

Posted 4 days ago

“There was a delay and possible non delivery by your currier Evri. Following my email to your offices, Sam in your office took on the responsibility for sorting out the issue which involved two phone calls and emails from Sam. Sam put a plan B in place which in the end was not required. The delivery was made so all is well. Thank you Sam”

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Posted 4 days ago

Thank you for your wonderful review, Chris! We're glad to hear that Sam was able to assist you with the delivery issue and that it ultimately arrived safely. Your feedback about the support you received means a lot to us, and we're always here to help ensure your experience is positive. If you ever need anything else, please don’t hesitate to reach out! Best wishes, Team Cartridge People

Posted 4 days ago

Cartridge People is rated 4.8 based on 118,206 reviews