Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 124,123 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 124,123 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 11th March 2026

233

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had a problem with a Cannon compatible black ink cartridge (own brand) whereby it was not printing properly despite several attempts to rectify using the printer cleaning program. I contacted The Cartridge People and Melanie was excellent. She very quickly arranged for a replacement ink cartridge to be sent to me. I am very pleased with the customer service provided by Melanie.”

Helpful Report

Posted 2 months ago

Thanks for taking the time to leave a review. We’re really glad Melanie handled this quickly and that a replacement was arranged to your satisfaction. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 2 months ago

“My order was expertly handled by Phil. One of the reasons why I always deal with Cartridge People is because you make telephone ordering easy. I also think your own brand inks are unbeatable!”

Helpful Report

Posted 2 months ago

Thanks for taking the time to leave a review. We’re really glad Phil handled your order expertly and that you find telephone ordering easy, and that you rate our own brand inks unbeatable. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 2 months ago

“I had a dud and it was replace with no problem”

Helpful Report

Posted 2 months ago

Thanks for taking the time to leave a review. We’re really glad you’re happy with how the replacement was handled. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 2 months ago

“Caroline was very helpful when I had an issue with a cartridge (my fault) and arranged a speedy replacement”

Helpful Report

Posted 2 months ago

Thanks for letting us know. We’re really glad Caroline could help and arrange a speedy replacement for you. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent service from Sam who was extremely helpful and has provided me with exactly what I required. I would happily recommend Cartridge People to any of my friends and acquaintances. Thank you, Sam for your assistance.”

Helpful Report

Posted 2 months ago

Thanks for taking the time to leave a review. We’re really glad Sam could help and that you’re happy with the service. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 2 months ago

“Answered my query promptly. Once again Cartridge People has proved to be an excellent company, on price, service and dealing with queries. Thank you.”

Helpful Report

Posted 2 months ago

Thanks for taking the time to leave a review. We’re really glad we could help with your query and that you’re happy with our price and service. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 2 months ago

“Good price. Good delivery time. By”

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Posted 2 months ago

“Amazing service. Quick and reliable. Thanks”

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Posted 2 months ago

“Thanks to Si Bennett who helped me facilitate a return while I was travelling abroad and would've missed the cut-off date by a day or two. Very fast replies and really helpful.”

Helpful Report

Posted 2 months ago

Good afternoon. Thanks for letting us know. We’re really glad Si Bennett could help with your return while you were travelling and that you’re happy with the service. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 2 months ago

“Having purhased Canon replacement inks on line, I received a phone call the next day from Cartridge People sales team who tried to use "very hard sell techniques" to get me to change my order to CP own brand acrtridges. NB in the ordering process CP state that "mobile telephone number would only be used in connection with my delivery" !!!!! This is a total lie !!! They refused to accept that I wanted only to purchase the Canon product & kept trying to sell me their own product. The whole experience was disgusting & I wish I had ordered again with Staples who were only £1 more expensive. I will never use CP again after this experience & will make others aware of the awful sales techniques they use.”

Helpful Report

Posted 2 months ago

Good afternoon. Thank you for your feedback. I will note this up for you, but I can only apologise for how you feel, this is not how we want you to feel. Kind regards Lucy Cartridge People

Posted 2 months ago

“The usual high standard. Packaging secure and undamaged. Delivery was prompt as expected .”

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Posted 2 months ago

“I did not receive my package, due to the courier not delivering it to a safe place, and LUCY (from Cartridge People) was exceptional in dealing with it, and has resolved by re sending my order... A+++ for customer service. It was NOT the fault of Cartridge people, but they have dealt with it very professionally, will definitely be using them in the future... HIGHLY recommend Company.”

Helpful Report

Posted 2 months ago

Good afternoon, Thanks for letting us know. We’re really glad Lucy could help and that you’re happy with the service. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 2 months ago

“Always helpful and excellent products - thanks to Sam for answering my query on the phone.”

Helpful Report

Posted 2 months ago

Good afternoon. Thanks for letting us know. We’re really glad Sam could help with your query on the phone. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 2 months ago

“The delivery was held up by the post around the New Year. Ringing CP couldn’t have been better or more helpful. An excellent company with excellent staff.”

Helpful Report

Posted 2 months ago

“This company gave me the best service that I've ever received, it's clear that there is a genuine care for their customers and the representitive that I spoke with over the phone, Sam, was very helpful and kind. I needed an order urgently due to my own mistake with timing during a busy season, when I emailed them with my concerns I received an extremely quick response and they were happy to upgrade my shipping so that I could get my package on time. It was a big relief and many companies would not have done this, so thank you! You've definitely earned my loyalty and I'll be shopping here for all of my inks from now on.”

Helpful Report

Posted 2 months ago

Good afternoon. Thanks for letting us know. We’re really glad to hear you received excellent service and that Sam could help upgrade your shipping to get your order to you on time. We appreciate your loyalty and look forward to assisting with all your ink needs in the future. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellent product and wonderful customer service.”

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Posted 2 months ago

“Cartridge People deliveries do arrive swiftly but one. Before Christmas I placed an order of ink toner and Evri was late with our delivery. I arrived back to the office in the new year and Evri had lost our parcel. Cartridge People customer services team has been very supportive with dealing with the matter. The issue has been resolved and I kindly asked them not to use Evri which they have taken on board.”

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Posted 2 months ago

“Fantastic customer service as always Sam was very helpful and helped me at every stage even emailed a guide to run through incase this issue happened again. Turned out it was an internal user that selected auto updates by accident and locked the function to not update. Thank you Sam great help!!”

Helpful Report

Posted 2 months ago

Good afternoon, Thanks for letting us know. We’re really glad Sam could help at every stage and that the guide was useful. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 2 months ago

“I had a quick and helpful response to my inquiry from Sheree.”

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Posted 2 months ago

Thanks for taking the time to leave a review. We’re glad Sheree could help and that you had a positive experience. I will be assured to pass on your kind words to Sheree Kind regards, Liam Cartridge People

Posted 2 months ago

“Great response when things go wrong..... and good choice of products”

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Posted 2 months ago

Cartridge People is rated 4.8 based on 124,123 reviews