Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,291 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,291 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Decided to go with Cartridge People’s own ink this time rather than HP’s saving a considerable amount of money. Working well and quick delivery.”

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Posted 2 months ago

“Brilliant service and great cartridges! Cannot fault the guys (and Simon) for their help on getting a replacement order sent after Evri lost our parcel...! 🤦‍♂️ Thing is Evri have delivered to our address several times before (in one case they even delivered to the Guard room by mistake...!). But the guys at Cartridge People pulled it out the bag again, and to be honest they're the only reseller of ink cartridges we us (after trying various others over the years we still keep coming back to CP... :)).”

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Posted 2 months ago

I’m very sorry for the confusion and frustration caused with the delivery of your order. I’m pleased to hear that Simon was able to get everything sorted for you, and I will be sure to pass on your kind comments — he’ll be delighted that you took the time to share your experience and feedback about his service. Customer feedback is extremely important to us, both as a team and as a business. We really appreciate your continued support and loyalty. We look forward to helping you again soon — hopefully without any delivery issues next time! If you need anything at all, please don’t hesitate to get in touch. You know where we are. Kind regards, Team Cartridge People

Posted 2 months ago

“Fast efficient service”

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Posted 2 months ago

“Rachel was a great help with a query we had”

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Posted 2 months ago

Thank you for the kind words. I’m glad Rachel could help with your query. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Very competitive prices and a prompt delivery”

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Posted 2 months ago

“Chris was most helpful and polite and explained the difference between ink cartridges for me to choose”

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Posted 2 months ago

Thank you for taking the time to share your experience. I’m glad Chris was able to explain the differences between ink cartridges clearly and that you found it helpful. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Just after receiving cartridges my printer broke down so needed different cartridges for new printer. Rachael very helpful in advising on return and arranging new set of inks.”

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Posted 2 months ago

Thank you for your kind feedback, Tony. I’m glad to hear Rachael could help with the return and arranging a new set of inks for your new printer. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Just after receiving cartridges my printer broke down so needed different cartridges for new printer. Rachael very helpful in advising on return and arranging new set of inks.”

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Posted 2 months ago

“Good quality product and excellent service”

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Posted 2 months ago

“Best price I could find, easy to order and fast delivery.”

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Posted 2 months ago

“Quality original tape at a good price”

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Posted 2 months ago

“I placed an order. Forgot to ask for the 20% April discount. I had assumed it was automatically included. Contacted you and received a nice response offering to cancel the order and let me reorder with discount. I declined as it really was my fault but appreciated the gesture.”

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Posted 2 months ago

“Excellent customer service. Excellent product. Fast delivery”

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Posted 2 months ago

“Always easy to order printing inks, reasonable prices and print delivery”

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Posted 2 months ago

“Excellent prices for branded products. Brilliant service; arrived within a couple of days.”

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Posted 2 months ago

“We had problems with my husband's Brother printer. Lindsay quickly sent us easy to understand instructions which solved the problem and prevented marital meltdown. I have used Cartridge People for years and find them efficient and with a 'human face' when I very occasionally have issues”

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Posted 2 months ago

Thank you for taking the time to leave such a lovely review. We’re thrilled Lindsay could help quickly resolve the printer issue and keep things running smoothly at home. We really appreciate your continued support over the years. If you ever need anything, just let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“fast and easy to order from, my only problem is it would be better to have tracking numbers instead of shipping as you dont really know what courier it is untill it arrives or when its coming. apart from this they are wonderful infact when i ordered a printer and spock to them to see if they knew what courier my order was still pending and two hours later a printer was delivered. great service recommend”

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Posted 2 months ago

“Super price for original cartridge”

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Posted 2 months ago

“Good service. Kept me informed. Delivered on time. Thank You”

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Posted 2 months ago

“Great prices easy ordering timely delivery hassle free every step”

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Posted 2 months ago

Cartridge People is rated 4.8 based on 129,291 reviews