Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 124,398 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 124,398 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Cartridge People made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi I called today as two of the compatible cartridges I bought wouldn't not work properly. Lindsay gave me a lot of time and explained how to clean the Printer head which I did. This was very helpful and I do appreciate her time. Excellent service and many thanks. Highly recommended company.”

Helpful Report

Posted 2 months ago

Thank you for the 5-star review. We’re glad Lindsay could help by explaining how to clean the printer head and that it was helpful. If you need any further assistance, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“My printer refused to use the recycled cartridges, asking for only HP originals. Phil refunded my cartridge purchases promptly”

Helpful Report

Posted 2 months ago

Thank you for the 5-star review. We’re glad Phil could help by refunding your cartridge purchases promptly. If you need any further assistance, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Efficient service and good quality print cartridges, so far no leaks or problems with use at all.”

Helpful Report

Posted 2 months ago

Thank you for the 5-star review. We’re glad to hear the service was efficient and the cartridges are of good quality. If you need any further assistance, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Fantastic goods and service, many thanks”

Helpful Report

Posted 2 months ago

“Brilliant service and price as always”

Helpful Report

Posted 2 months ago

“I spoke to two ladies at cartridge people today. Both were very helpful. Caroline was the second lady and she talked me through the problem that I had in a very calm, clear and helpful way.”

Helpful Report

Posted 2 months ago

Thank you for the 5-star review. We’re delighted to hear that you found Caroline’s guidance calm, clear and helpful, and that the team at Cartridge People could assist you effectively. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Emma Team Cartridge People

Posted 2 months ago

“I have used Cartridge People quite a few times now. My last order was for Canon MG4100 OEM but was contacted by a member of sales to consider the refurbished equivalent. I was given a verbal guarantee that these were as good as OEM and that their manufacturing/recycling had been tweaked to ensure as such. Once I'd run out of my original ink I replaced with my ordered recycled cartridges. Unfortunately they were not as I'd hoped (I was editing an old photo as a present and needed the quality to be 100%). I contacted Cartridge People via the Chatbot facility and my query was handled very expeditiously by Lucy (originally) & then my Melanie. Who arranged for new OEM cartridges to be despatched and for the refurbed to be sent back for recycling. All in all a very pleasant interaction. THANK YOU ladies.”

Helpful Report

Posted 2 months ago

Thank you for the 4-star review. We’re delighted Lucy and Melanie could help and that the resolution was satisfactory. If you need anything else, please let us know. Kind regards, Emma Team Cartridge People

Posted 2 months ago

“Spoke to Aden today and within 10 minutes I had received the information requested. Very impressed indeed.”

Helpful Report

Posted 2 months ago

Thank you for the 5-star review. We’re glad Aden could help and that you received the information quickly. If you need any further assistance, please let us know. Kind regards, Emma Team Cartridge People

Posted 2 months ago

“Really swift service, slight problem on arrival dealt with very swiftly by Louise in the Service Team. Thanks.”

Helpful Report

Posted 2 months ago

Thank you for the 5-star review. We’re glad Louise could help so swiftly. If you need anything else, please let us know. Kind regards, Emma Team Cartridge People

Posted 2 months ago

“Orders are easy to submit as my printer details are saved. Products usually arrive very quickly with useful updates by email. My last order was delayed as the delivery driver left it at the wrong address but the advisor at Cartridge People was very helpful and was able to locate it for me. A very good service.”

Helpful Report

Posted 2 months ago

Thank you for the 5-star review. We’re glad your orders are easy to submit and that our updates are helpful, and we’re pleased our advisor could locate your parcel after the delivery issue. If you need anything else, please let us know. Kind regards, Emma Team Cartridge People

Posted 2 months ago

“Nothing to say, really. Perfect transaction from start to finish.”

Helpful Report

Posted 2 months ago

“parcel delivered to wrong address by Evri reported to Wiktoria at Cartridge people and responded very quickly and offered a replacement straight away which was sent excellent service”

Helpful Report

Posted 2 months ago

Thank you for the 5-star review. We’re glad Wiktoria could help quickly and arrange a replacement straight away—excellent service all round. If you need any further assistance, please let us know. Kind regards, Emma Team Cartridge People

Posted 2 months ago

“Excellent servoice - delivered within 24 hours. And have have no issues using Brother compatible ink cartridges. Third time of ordering and have no doubt they will satisfy our printing needs. From our experience we wouldn't hesitate in recommending Cartridge People for your printing needs.”

Helpful Report

Posted 2 months ago

“Melanie kindly helped me today with working out an issue regarding my delivery address details which were incorrect and yet were correct in my billing details.. Odd lol. All sorted and clearly explained thank you Melanie”

Helpful Report

Posted 2 months ago

Thank you for the 5-star review. We’re glad Melanie could help sort out your delivery address details and explain everything clearly. If you need any further assistance, please let us know. Kind regards, Emma Team Cartridge People

Posted 2 months ago

“After waiting 2 weeks for an order to be delivered via Evri's 'next day' service, I decided to take action and phoned Cartridge People to get the issue resolved. I spoke to Sam, told him the problems I'd had with Evri, and he arranged for DPD to make the delivery, which came next day, bang on time! So nice to speak to a friendly, efficient human rather than being stuck in an endless cycle of chat-bot messages! Thank you Sam for all your help, sorted!”

Helpful Report

Posted 2 months ago

Thank you for the 5-star review. We’re thrilled Sam could help by arranging a next-day delivery with DPD and that you valued speaking to a friendly, efficient human. If you need any further assistance, please let us know. Kind regards, Emma Team Cartridge People

Posted 2 months ago

“Very prompt response from Chris”

Helpful Report

Posted 2 months ago

Thank you for the 5-star review. We’re glad Chris could help with a prompt response. If you need any further assistance, please let us know. Kind regards, Emma Team Cartridge People

Posted 2 months ago

“I required a copy of an invoice which was not on my account and the lovely Rachel sent it over to me straight away after confirming my details. Thank Rachel”

Helpful Report

Posted 2 months ago

Thank you for the 5-star review. We’re glad Rachel could help by sending your invoice promptly. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Emma Team Cartridge People

Posted 2 months ago

“I have been pleased with your ink cartridges in the past, but unfortunately this time they were stuck in my printer and would not move, so I had to bin the printer! I realise this is not the fault of the cartridge.”

Helpful Report

Posted 2 months ago

Thank you for the review. We’re sorry to hear your issues with your printer, from the note I can see we assisted with the issue you had. If there’s anything else you need, please let us know. Kind regards, Team Cartridge People

Posted 2 months ago

“Contacted Cartridge People today in relation to a colour cartridge issue. This was quickly resolved by Rachel. Very efficient communications. In addition to the cartridge query, she also sent me a copy invoice as I had lost my original.”

Helpful Report

Posted 2 months ago

Thank you for the 5-star review. We’re glad Rachel could resolve your colour cartridge issue quickly and send you a copy invoice. If there’s anything else you need, please let us know. Kind regards, Emma Team Cartridge People

Posted 2 months ago

“Excellent customer service from Melanie”

Helpful Report

Posted 2 months ago

Thank you for the 5-star review. We’re glad Melanie could provide excellent customer service. If you need any further assistance, please let us know. Kind regards, Emma Team Cartridge People

Posted 2 months ago

Cartridge People is rated 4.8 based on 124,398 reviews