Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 134,685 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 134,685 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“A big thank you to Gemma and Melanie For helping me .. after I ordered the wrong cartridge.. they were straight onto it and explained everything I should do to return the cartridge in a very professional manner.. I will definitely order with this Company again .”

Helpful Report

Posted 1 month ago

Thank you for your wonderful review! We’re glad Gemma and Melanie could help you and that the return guidance was clear and professional. We appreciate your kind words and look forward to assisting you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“Very efficient and easy to work with!”

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Posted 1 month ago

“all ok with order”

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Posted 1 month ago

“In the period that I've been using Cartridge People I've found them very helpful, including recommendations and assurances relatiting to the cpmaptability with my printer. There has been no loss of quality compared with the "are you sure you want to proceed" messages on the printer. Experience has confirmed that the response is "Yes please"!”

Helpful Report

Posted 1 month ago

Thank you for your lovely review! We're delighted to hear that you've consistently found our team helpful, particularly when it comes to product recommendations and ensuring compatibility with your printer. It's great to know that our cartridges have delivered the quality you expected, despite the occasional "Are you sure you want to proceed?" warning from the printer! As your experience has confirmed, the answer is often a confident "Yes, please!" 😄 Thank you for your continued trust and custom. We really appreciate your support and look forward to helping you again in the future. Kind regards, The Cartridge People Team

Posted 1 month ago

“Good product (own brand), good service at a good price, what more could you ask for.”

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Posted 1 month ago

“My enquiry was answered promptly & efficiently by Simon Heath. Thank you”

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Posted 1 month ago

Thank you for your review! We're glad Simon provided prompt and efficient assistance with your enquiry. Kind regards, Team Cartridge People

Posted 1 month ago

“Helpful service and staff. Good prices. Fast delivery.”

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Posted 1 month ago

“I needed to order new cartridges so went ahead and ordered the originals. I had a phone call from Julius and he explained that the CP cartridges were cheaper, I explained that the last lot I had would not work and that was the reason for going back to the Originals. He explained that things had changed and the CP ones were much cheaper, which is helpful when you are retired and on a limited income, and with more ink, so said OK change the order please. He emailed me the confirmation, invoice and guarantee as promised and they arrived very quickly. Great service from Julius, no hard sell and a very happy customer, Give him a raise!”

Helpful Report

Posted 1 month ago

Thank you for your review! We're delighted to hear about your experience. It's great that Julius took the time to discuss the available options with you and explain the benefits of our Cartridge People compatible cartridges without any pressure or hard sell. We know how important value for money is, and we're pleased he was able to help you find a more cost-effective solution that met your needs. It's also fantastic to hear that everything arrived quickly and that Julius followed through with all the information and guarantees he promised. We'll be sure to pass your kind comments on to Julius. Recognition like this means a lot to our team, and we're sure he'll be thrilled to know he made such a positive impression. Thank you for choosing Cartridge People, and we look forward to helping you again in the future! Kind regards, Customer Service

Posted 1 month ago

“Their products are expensive.”

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Posted 1 month ago

Thank you for your review. I understand that pricing can be a concern. If you’d like us to review any specific items or provide more detail on what helps justify the cost, please get in touch with our Customer Service team so we can assist further. Kind regards, Team Cartridge People

Posted 1 month ago

“good price printer ink”

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Posted 1 month ago

“Excellent product have used these cartridges for my printer for a long time.”

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Posted 1 month ago

“IT WAS OK WAS TALKING TO GEMMA THE SUDDENLY IM TALKING TO SIMON WITH NO MENTION THAT THE ADVISOR HAD CHANGED DID IT SOLVE THE PROBLEM I DONT KNOW YET BUT BE SURE I WILL FOLLOW UP THE RESULT TRYING WHAT THEY SUGGESTED IF IT DONT WORK I WILL BE HEADING TO RETUEN THEM FOR A REFUND NOT ENTIRELY HAPPY WITH THE RESULT.”

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Posted 1 month ago

Thank you for your review. I’m sorry for the confusion with the advisor changing and that you’re not yet sure if the suggested steps will work. If you’d like us to look into the next steps or discuss further, please contact our Customer Service team so we can assist. Kind regards, Team Cartridge People

Posted 1 month ago

“Good service. Prepaid envelope to recycle used cartridges.b”

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Posted 1 month ago

“Service from the Cartridge People themselves was fine, the problem was the use of an incomoetent carrier , Evri, for the delicery which has never happened and Cartridge People had to resend”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave feedback. We’re glad the service from Cartridge People met your expectations, and we’re sorry to hear about the carrier issue with Evri and the need for a resend. If you’d like us to look into this further, please contact our support team and we’ll be happy to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Have always used the cartridge people. I find they are very efficient and the staff very obliging. Many thanks, B. P. King.”

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Posted 1 month ago

“Simon Heath provided me with excellent, courteous, and professional support in resolving a problem with my order.”

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Posted 1 month ago

Thank you for your review. We're glad Simon provided excellent, courteous, and professional support in resolving your order. Kind regards, Team Cartridge People

Posted 1 month ago

“I have printed well over 100 A4 prints using thse inks on a Canon G650. The colours are outstanding.I use high end papers. I have also printed many 5x7 and 6x4. Being a professional photgrapher it is vital to me thatmy prints truly represent the shot I took. These inks do that.”

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Posted 1 month ago

“My order arrived within 24 hours - amazing!”

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Posted 1 month ago

“One of the cartridges in my multipack was damaged. Cartridge people sent a whole replacement pack; not just the one replacement cartridge; can't ask for better than that. They are a really good company. I have shopped with them for years and they are always so reliable.”

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Posted 1 month ago

“Good product, excellent servive.”

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Posted 1 month ago

Cartridge People is rated 4.8 based on 134,685 reviews