Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 134,186 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 134,186 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“On reporting to Cartridge People that Evri had delivered the goods to the wrong address, I found Phil in customer services to be very helpful. He responded to my emails quickly and was able to offer a reissue virtually straight away. I was very pleased with the service received and even though the delivery was delayed, I will definitely continue to order from Cartridge People”

Helpful Report

Posted 1 month ago

Thank you for your review. I'm sorry to hear that EVRI delivered your order to the wrong address, but I'm delighted to hear that Phil was able to assist and quickly put things right for you. We understand how frustrating delivery issues can be, especially when they are outside our control. It's great to know that Phil responded promptly to your emails and was able to arrange a replacement order without delay. I'll be sure to pass on your kind comments to him. Thank you for recognising the service you received from our Customer Service team. We truly appreciate your understanding and your continued loyalty, and we're pleased that despite the delivery hiccup, we'll continue to be your chosen supplier for your printing needs. We look forward to serving you again soon. Kind regards, Team Cartridge People

Posted 1 month ago

“Ink only printing in pale print should ichange all the all the cartridge”

Helpful Report

Posted 1 month ago

Please contact us directly and one of our friendly team will be happy to assist you. With years of knowledge and experience, we're always here to help and will do our very best to resolve any issues you may have. We pride ourselves on providing excellent customer service and would welcome the opportunity to help get things right for you. Kind regards, Team Cartridge People

Posted 1 month ago

“Melanie, responded promptly and gave me relevant information.”

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Posted 1 month ago

Thank you for your feedback. We’re glad Melanie was able to respond promptly and provide the information you needed. Kind regards, Team Cartridge People

Posted 1 month ago

“Very supportive customer service”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re really glad to hear you found our customer service supportive. If there’s anything else you need, please don’t hesitate to contact us. Kind regards, Team Cartridge People

Posted 1 month ago

“I ordered a printer cartridge from Cartridge People which they delivered the next day. However, the cartridge did produce a minor defect when printing. When I discussed this there technical support representative, George, he was very helpful and refunded me very promptly. Hence, I would recommend this company and would use them again.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We're delighted to hear that you received excellent service from Cartridge People and that George in Technical Support was able to help resolve the issue promptly. I'm sorry to learn that the cartridge produced a minor print defect. While occasional issues can occur, it's great to hear that George was able to provide helpful support and arrange a prompt refund for you. I'll be sure to pass on your kind comments and recognition to him. We're also pleased that your order was delivered quickly and that the service you received has given you the confidence to recommend us to others. Thank you for taking the time to leave your feedback. We truly appreciate your recommendation and look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“Struggled on line but Phil on the telephone was so helpful. Thankyou Phil”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad Phil could help on the telephone. We’ll pass your thanks to him. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent pricing Actioned my email query promptly with no fuss”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re glad to hear you found the pricing excellent and that your email query was actioned promptly with no fuss. If you ever need assistance again, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Enquiry was dealt with efficiently and quickly. Thank you Phil.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share this, Victoria. We’re really glad to hear your enquiry was dealt with efficiently and quickly, and we’ll pass your thanks to Phil. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent servive when nowhere else could provide what I required.”

Helpful Report

Posted 1 month ago

Thank you for your kind feedback. We’re really glad to hear you had excellent service when others couldn’t provide what you needed. If there’s anything else you’d like to share or discuss, please get in touch. Kind regards, Team Cartridge People

Posted 1 month ago

“Very helpful, extremely informed; offer guidance without pushing for a sale. Importantly, their product works ! I purchased a full set of cleaning cartridges for Epson printer and am delighted with the results. I also purchased a new maintenance kit at almost half the price of an Epson original Will happily recommend this company and staff”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re really glad to hear you found our guidance helpful and that the products are working well for you. We’ll pass your kind words along. Kind regards, Team Cartridge People

Posted 1 month ago

“Always good price and prompt delivery.”

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Posted 1 month ago

“Many Thanks to Emma who sorted our problem very quickly and responded with all the information we need . Have always used this company and would recommend anyone to use. Delivery is brilliant and the ink is just as good as the originals”

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Posted 1 month ago

Thank you for sharing your experience, Brian. We’re really glad Emma could sort things quickly and that you’re happy with the delivery and ink quality. We’ll pass your kind words along. Kind regards, Team Cartridge People

Posted 1 month ago

“Very good service”

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Posted 1 month ago

“Brilliant help and advice, printer has decided to give up printing greetings cards and after speaking to these helpful ladies I didn't realise recently purchased cartridges, I am able to return them unopened as I am with the time frame, I know once I purchase a new printer these cartridges will not fit! I will definitely continue to buy from The Cartridge People! Thank you”

Helpful Report

Posted 1 month ago

Thank you for your kind words, Julie. We’re really glad our advice helped and that you’ve found a solution for those unopened cartridges. We appreciate you choosing us and are happy to have you as a customer. Kind regards, Team Cartridge People

Posted 1 month ago

“A great selection of inks for most if not all printers. Very easy to order and quick delivery. My go to supplier”

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Posted 1 month ago

“Siobhan was very helpful with an issue I had regarding ink. She spent time giving me a thorough list of steps to take to try and resolve my issue. She is a hardworking staff member and clearly dedicated to her customer service role.”

Helpful Report

Posted 1 month ago

Thank you for your review. We're delighted to hear that Siobhan was able to assist with your ink issue. Taking the time to provide thorough advice and guidance is all part of the service we strive to deliver, and it's wonderful to know her efforts made a difference. We'll be sure to pass on your kind comments, which I'm sure she'll greatly appreciate. Kind regards, Team Cartridge People

Posted 1 month ago

“I ordered the incorrect cartridges on the Friday, I filled in the online form to cancel on the Sunday and first thing on Monday Emma had processed the instructions and issued the refund. Great service.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We're delighted to hear that Emma was able to resolve your request so quickly. After ordering the incorrect cartridges, it's great to know that your cancellation request was picked up first thing on Monday and your refund was processed promptly. Providing efficient, hassle-free service is what we strive for, and we're pleased that Emma's quick action left such a positive impression. We'll be sure to pass on your kind comments to her. Thank you for choosing Cartridge People, and we hope to assist you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“I had a problem installing the ink cartridge (own brand) as the printer would not recognise it. Phil organised a replacement to be sent without any hassle, a refreshing change to proper customer service. Thanks Cartridge People.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We're sorry to hear you experienced an issue with your printer not recognising one of our own-brand cartridges. However, we're delighted to hear that Phil was able to resolve the matter quickly and arrange a replacement without any hassle. We pride ourselves on delivering straightforward, helpful customer service, so it's fantastic to know that Phil's support left such a positive impression. We'll be sure to pass on your kind comments to him. Thank you for choosing Cartridge People, and we appreciate your support. Kind regards, Team Cartridge People

Posted 1 month ago

“Sam from cartridge people tried to ring me over my experience on friday trying to contact over a couple of failed printer cartridges, but managed to get through to Caroline today who dealt with my issue. It was hopefully resolved, got a refund for one of the two cartridges that didn't work.. (kept in storage my end, in case i ran out of ink, but didn't work when i needed them), and I believe (although nothing showing in my account), I new single HP301XL own brand ink cartridge been sent out as a replacement for my other order.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback. I'm sorry to hear that you've experienced issues with a couple of cartridges. However, I'm pleased that Caroline was able to assist when you spoke with her and help resolve the matter for you. It's great to hear that a refund was arranged for the cartridge that did not work, and that a replacement HP 301XL own-brand cartridge has been issued for the other item. We appreciate your patience while we investigated the issue and worked towards a solution. Thank you for giving us the opportunity to put things right. If you need any further assistance once the replacement arrives, please don't hesitate to get in touch. Kind regards, Team Cartridge People

Posted 1 month ago

“I am very pleased with the prompt delivery—my item arrived the next day. So far, I am also very satisfied with the cartridge’s performance.”

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Posted 1 month ago

Cartridge People is rated 4.8 based on 134,186 reviews