Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 123,184 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 123,184 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 21st February 2026

230

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always quick to get. Good quick delivery.”

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Posted 1 month ago

“Always very quick delivery and competitive prices.Highly recommend”

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Posted 1 month ago

“Easy to order and genuine cartridges only thing is I orderded the wrong ones so can't review about how long the ink lasts.”

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Posted 1 month ago

“Liam was very good at keeping me updated, communication excellent and solved my problem effectively. Very friendly and he is a good advert on how best to give great customer service Please pass on my thanks Ken wheeler”

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Posted 1 month ago

Good Afternoon, Thanks for letting us know. We’re really glad Liam could help quickly and that the updates and service were standout. We’ll pass on your thanks to Liam. If you need anything else, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

“quick delivery”

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Posted 1 month ago

“I was wary of Third Party printer cartridges, but tried them as originals are so expensive! They have all worked without problems, so I've continued using them. Pricing and delivery is also excellent.”

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Posted 1 month ago

“I received a colour cartridge. Unfortunately, the magenta wasn't printing (this is the first time I've ever had any issues with products from The Cartridge People). I understand that occasionally errors occur. I called customer service, and spoke to Sam. He sent me an email with instructions to try to get the cartridge working. When I emailed him to say that the cartridge still wasn't working, he arranged for a new cartridge to be sent by courier, free of charge. I also received some tea bags along with an apology poem! I cannot fault the customer service and appreciate the little extras sent to ensure I forgive them for the faulty product I received.”

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Posted 1 month ago

Good Afternoon, Thanks for letting us know. We’re really pleased Sam could help promptly and that the replacement cartridge resolved the issue. We’ll pass along your thanks for the extra touches. If you need anything else, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

“Always provides very good service”

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Posted 1 month ago

“Cartridges were delivered the next day. Perfect”

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Posted 1 month ago

“Prompt response to my request thank you”

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Posted 1 month ago

“Great prices, great service! I would recommend this business to anyone.”

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Posted 1 month ago

“Contacted Cartridge People regarding an on-going problem with my Epsom printer not recognising Cartridge People compatible inks. Sam was extremely helpful and very patient, providing helpful information which has got me up and running again. A credit to the company.”

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Posted 1 month ago

Hi Ian, Thanks for letting us know. We’re really glad Sam could help and that you’re up and running again. We’ll pass your kind words along to Sam. If you need anything else, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

“Easy to order, good price, quick delivery. What more can I say!”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“I had some trouble with forgotten password when trying to check my latest order. Problem was that I use two email addresses which confused the auto password reset. After several attempts using the auto system for setting up a new password In the end I had to resort to sending an email and the response by Wiktoria was quick and effective. All's well that ends well. Hope to receive my order on time. It's always worked well in the past.”

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Posted 1 month ago

Thank you for sharing your experience. We’re glad Wiktoria could help resolve the password issue quickly and that you’re confident your order will arrive on time. If you need anything else, we’re here to help. Kind regards, Alison Team Cartridge People

Posted 1 month ago

“Always had quick response to orders. Have had occasional problems with cartridges, but these were overcome by detailed technical solutions, or, when those failed, by a no-quibble immediate replacement.”

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Posted 1 month ago

“Placing of the Order to receiving the cartridges was excellent. Value for money also excellent”

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Posted 1 month ago

“Big shout out to Simon Heath for his assistance in placing a new order. Great service as always.”

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Posted 1 month ago

Good Afternoon, Thanks for letting us know. We’re really glad Simon could help with your new order, and we appreciate the kind words. If you need anything else, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

“Thank you Phil, in customer service. You are extremely professional, patient, explanative and so helpful. I would give you 6 stars if I could!”

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Posted 1 month ago

Good Afternoon Karen, Thank you for your lovely feedback. We’re really glad Phil could help and that you found his service professional, patient and explanatory. We’ll be sure to pass your kind words along. If you need anything else, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

“Excellent customer service. I recently ordered some ink cartridges from Cartridge People. Unfortunately Evri managed to damage my parcel in transit. I contacted Cartridge People and they very quickly dispatched a replacement order the same day. Despite their best efforts, Evri then failed to deliver the parcel again. I contacted customer services again and asked if a replacement could be sent via a different courier as I didn’t trust Evri to actually get it to me and Chris very kindly immediately sent a replacement via a different courier which arrived next day. I cannot fault the customer services, they have been so helpful. I have yet to try the ink cartridges but they are a really competitive price and they appear identical to the branded cannon ones I normally use.”

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Posted 1 month ago

Good Afternoon Angela, Thanks for letting us know. We’re really glad you were helped quickly and that replacements were arranged promptly after the issue with the parcel. If there’s anything else you need, or if you have any questions about the ink cartridges, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 123,184 reviews