Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 134,186 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 134,186 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick delivery Great product High recommended”

Helpful Report

Posted 1 month ago

“Having previously used this company very successfully for cartridges for my old printer, I recently bought a printer from them. I wasn't aware they did printers, but their name popped up when I was searching for a price for the printer I was interested in. There was a good description of the printer and the price was very competitive. The printer arrived swiftly. If they could improve one thing it would be the visibility in the post ordering process. Having ordered, there was nothing about the expected delivery time and I didn't receive any notice of despatch or tracking. As I was going away I called them and they explained the printer was coming from a third party but hadn't been despatched yet, if that was the case arrival would have been slow. About one hour later, knock on the door and there was the printer. On the one hand great as actually quick arrival, but it wouldn't have been good if we were out as stuff goes missing from our local front door steps and it would have been very obvious. This is the only part of the process that needs improved, but I would still use this company.”

Helpful Report

Posted 1 month ago

Thank you for your detailed review. We're delighted to hear that you've had such positive experiences with us over the years, both when purchasing cartridges and, more recently, your new printer. It's great to know that you found the product information helpful, the pricing competitive, and that your printer arrived quickly. We also appreciate your constructive feedback regarding the post-order communication process. We understand how important it is to receive clear delivery information, particularly when you're making arrangements around being away from home. While we're pleased that your printer arrived sooner than expected, we recognise that the lack of dispatch and tracking updates caused unnecessary uncertainty. Your comments about order visibility and delivery notifications are valuable and will help us continue improving the customer experience. We're grateful that, despite this issue, you would still choose to shop with us again. Thank you for taking the time to share such detailed feedback and for your continued support of Cartridge People. 😊 Kind regards, Team Cartridge People

Posted 1 month ago

“Very easy to use website and decent pricing. Delivery was swift and reliable.”

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Posted 1 month ago

“I was looking for Canon black and colour cartridges and looked at a few different companies. For exactly the same items, Cartridge People were £27 cheaper than the most expensive company I looked at!!! And I got free delivery and received the items within 2 days - excellent service all round.”

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Posted 1 month ago

Thank you for your review. We’re glad to hear you found Canon cartridges at a great price and that delivery was quick and convenient for you. Kind regards, Team Cartridge People

Posted 1 month ago

“Very speedy delivery, good products.”

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Posted 1 month ago

“Spoke to Sam who very quickly found my details and reordered my cartridges. Sam was very polite and helpful.”

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Posted 1 month ago

Thank you for your review. We're glad Sam could quickly find your details and help reorder your cartridges, and that you found him polite and helpful. Kind regards, Team Cartridge People

Posted 1 month ago

“Quick delivery, excellent customer service and patience”

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Posted 1 month ago

“Fantastic customer service from Alison dealing with an issue. She was so helpful and professional. I had an issue with a cartridge failing to install in my HP Envy printer. I emailed the Cartridge People team and received response almost immediately. They suggested a few things to try but unfortunately they did not fix the problem. They then offered to replace, refund or give me a credit. You cannot ask for more. Would definitely use the company again based on this 100% customer satisfaction guarantee.”

Helpful Report

Posted 1 month ago

Thanks for your review. We're delighted to hear that Alison provided such fantastic customer service. While we're sorry that the cartridge couldn't be installed in your HP Envy printer, it's great to know that our team responded quickly and worked with you to try a range of troubleshooting steps. Although those steps didn't resolve the issue, we're pleased that Alison was able to offer a replacement, refund, or account credit, ensuring you could choose the solution that worked best for you. Our 100% satisfaction guarantee is something we take great pride in, and we're glad this gave you confidence in both our products and our service. Thank you for taking the time to share your experience. We'll be sure to pass your kind words on to Alison, and we look forward to helping you again in the future. 😊 Kind regards, Team Cartridge People

Posted 1 month ago

“Superb service Thankyou”

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Posted 1 month ago

“Excellent customer service, I can highly recommend this company”

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Posted 1 month ago

“Phil was extremely helpful and swift in helping process my order”

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Posted 1 month ago

Thank you for taking the time to share your feedback. We’re glad Phil was extremely helpful and swift in helping process your order. Kind regards, Team Cartridge People

Posted 1 month ago

“Good prices and fast delivery. The own-brand HP cartridges didn't work for me, but Gemma in Customer Services arranged the full refund as promised, straight away, so I'll be happy to come back for the best value available in future.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback. We’re glad Gemma could arrange the refund promptly and that you were happy with the prices and delivery speed. We appreciate you choosing Cartridge People and hope to assist you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“Part of my order was missing from my delivery, I rang customer services and was helped by Phil, who looked into my enquiry and was very helpful. The rest of my order has now been delivered. I have always found the prices & quality at Cartridge People very good for my ink cartridges and delivery is always very quick. Would definitely recommend them. Thank you.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We’re glad Phil could assist and that the rest of your order arrived smoothly. It’s great to hear you’re happy with the prices, quality, and quick delivery, and we appreciate your recommendation. Kind regards, Team Cartridge People

Posted 1 month ago

Thank you for taking the time to share your feedback. We’re glad Phil could assist and that the rest of your order arrived smoothly. It’s great to hear you’re happy with the prices, quality, and quick delivery, and we appreciate your recommendation. Kind regards, Team Cartridge People

Posted 1 month ago

“Cartridge People are a great firm to deal with. The only problem I encountered was that the order, consisting of paper, envelopes, post its and cartridges were shipped by several carriers. All arrived within two days except the cartridges were coming via Evri who informed me that they received the goods after one day. After two weeks they still had not been delivered. I dealt with Emma who immediately sent replacements via DPD which arrived the next day. This was great service by Cartridge People and I will use the again. Evri, however, are still as hopeless as they were as when they were Hermes.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback, Alan. We’re glad Emma could arrange replacements via DPD promptly, and we’re pleased the rest of your order arrived quickly. We’ll take your experience with Evri into account to improve our delivery with the carriers in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“Great prices, speedy delivery and great customer services. Responded immediately to my email requesting a slight change in order. Excellent service.”

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Posted 1 month ago

“Hi, Phil dealt with my order for a cartridge people drum for my printer. I found him to be polite and professional. His instructions for the process to make the payment for my purchase and delivery arrangements were clear and concise.I cannot recommend him more highly.”

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Posted 1 month ago

Thank you for your kind words. We’re glad Phil could assist politely and professionally, and that the payment and delivery instructions were clear. Kind regards, Team Cartridge People

Posted 1 month ago

“Service from Phil was very good . Explained the difference in types of Cannon cartridges I was seeking and was very efficient with the ordering process. Will use this company again without any doubt.”

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Posted 1 month ago

Thank you for your kind words. We’re glad Phil could explain the cartridge differences and that the ordering process was efficient. We appreciate you choosing Cartridge People and look forward to assisting you again. Kind regards, Team Cartridge People

Posted 1 month ago

“My original order, although dispatched that day had not been delivered 10 days later and after advising Cartridge People by e-mail I immediately received a phone call from Sam to investigate. He assured me that he would check out the situation and that my order would either be delivered that day, by the original carrier, or within 24 hours by express courier. Later that day I received another call from Sam to advise me that my order had been re-dispatched and would be received the next day. I was amazed and delighted by the response from the firm and would not hesitate to order from them in the future.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re glad Sam was able to assist and the order was re-dispatched for delivery the following day. Kind regards, Team Cartridge People

Posted 1 month ago

“Evri lost my original order and when I emailed Alison on customer services she was very helpful and arranged a replacement to be sent out immediately by DPD which arrived less than 24 hours later. Excellent service, thank you.”

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Posted 1 month ago

Thank you for sharing your experience. We’re glad Alison was able to help and that the replacement arrived quickly. Kind regards, Team Cartridge People

Posted 1 month ago

“Phil was great, got sorted very quickly . Thank you.G Toffanello”

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Posted 1 month ago

Thank you for sharing your experience. We’re glad Phil was great and got things sorted quickly for you. Kind regards, Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 134,186 reviews