Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 114,989 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 114,989 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 25th June 2025

Ian H

Cartridge People 5 star review on 14th May 2025

Ian J

Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

227

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easy to order by phone and very speedy and efficient as always.”

Helpful Report

Posted 5 days ago

Thank you for your review! We're delighted to hear that you found our ordering process easy and our service speedy and efficient. Your satisfaction is our priority, and we’re always here to help whenever you need assistance. Warm regards, Team Cartridge People

Posted 4 days ago

“Item works fine once the actual fault was rectified.”

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Posted 5 days ago

“Excellent Service by Si Bennett Thoroughly recommend this Company! Bob Bryant. Jersey CI.”

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Posted 5 days ago

Thank you so much for your glowing review, Bob! We are thrilled to hear that you had an excellent experience with Si and that you would recommend us. Your satisfaction is our top priority, and we’re here to help whenever you need us in the future! Warm regards, Team Cartridge People

Posted 5 days ago

“On your website I found PRECISELY what I wanted, without having to scroll through pages of options. The payment process was easy and the item arrived a couple of days later - perfect shopping experience - thank you”

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Posted 5 days ago

“Lucy was very helpful, thank you”

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Posted 5 days ago

Thank you for your kind words, and we’re thrilled to hear that Lucy was able to help you! Our team is dedicated to providing excellent customer service, and it’s great to know you had a positive experience. If there’s anything else we can assist you with, please don’t hesitate to reach out! Warm regards, Team Cartridge People

Posted 5 days ago

“Regretfully on this occasion delivery took much longer than normal. As a curtsy l informed Cartridge People of the issue and following an apology they made a credit to my account.. First class understanding of a customer's concerns.”

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Posted 5 days ago

Thank you for your thoughtful review, Stephen! We truly appreciate your understanding regarding the delivery delay. It's great to know that our team was able to address your concerns promptly and that you felt valued as a customer. Your satisfaction is incredibly important to us, and we’re always here to help! Warm regards, Team Cartridge People

Posted 5 days ago

“I had an issue with feint and misty prints (from photos) after purchasing and installing a Cartridge People colour cartridge. I received good and quick advice from Weronika and then from Melanie. Melanie, in particular, went the extra mile by actually looking at my printer's manual. She directed me to the relevant pages of the manual with suggestions on how to solve my issue. I was offered either a refund or a credit to my account if the suggestions did not work. The suggestions did work and I am very pleased with the customer service received.”

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Posted 5 days ago

Thank you so much for your wonderful review, SandiB! We're delighted to hear that Weronika and Melanie were able to assist you effectively with your printing issue. It’s our mission to provide excellent support and guidance, so it's fantastic to know that Melanie went the extra mile for you. We’re thrilled that the suggestions worked and that you are pleased with our customer service. If you ever need further assistance, we’re just a message away! Warm regards, Team Cartridge People

Posted 5 days ago

“You never break a promise.”

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Posted 5 days ago

“Simple purchase quick delivey”

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Posted 5 days ago

“Pleasant, tolerant and competent. Good value and a repeat order.”

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Posted 5 days ago

Thank you for your fantastic review, Michael! We're so glad to hear that you found our service pleasant, tolerant, and competent. Providing great value to our customers is always a top priority for us. We truly appreciate your repeat business and look forward to serving you again soon! Warm regards, Team Cartridge People

Posted 5 days ago

“Thank you for your supplies. I have cchanged printer reecently and find I have 5 surplus HP ink cartridges. They are yours if you can arrange a postage paid jiffy bag sent to 103 Manor View Par. Cornwall PL24 2EL. addressed to your company. I this is not of interest please send an email. Paul Colver”

Helpful Report

Posted 5 days ago

Thank you for reaching out, Paul! We appreciate your generous offer regarding the surplus HP ink cartridges. I have checked your order history and as the cartridges are over 12 months old, we are unable to accept them back as per Terms and Conditions as they have a 12 month warranty on our Own Branded Cartridge for a return. If you have any further questions or would like assistance, please don’t hesitate to get in touch. Warm regards, Team Cartridge People

Posted 5 days ago

“I received great support from Si Bennett throughout the refund process. The whole thing was handled smoothly and clearly, which made it much easier for me. Thank you for the helpful and professional service!”

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Posted 5 days ago

Thank you for your amazing feedback! We're thrilled to hear that Si Bennett provided you with such helpful and professional support during your refund process. It's wonderful to know that everything was handled smoothly for you. If you ever need further assistance, don't hesitate to reach out! Warm regards, Team Cartridge People

Posted 5 days ago

“I had an issue with my printer and Caroline was extremely helpful and sorted it out for me.”

Helpful Report

Posted 5 days ago

Thank you for your wonderful review! We're delighted to hear that Caroline was able to help you sort out your printer issue. Our team is always here to provide the support you need, and it’s great to know we could make a difference for you. Should you have any more questions or concerns, please feel free to reach out anytime. Warm regards, Team Cartridge People

Posted 5 days ago

“Order came very quickly!”

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Posted 5 days ago

“Excellent response to my failed delivery issue. Chris quickly and expertly dealt with this and arranged a replacement delivery. No fuss, just competent service.”

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Posted 5 days ago

Thank you for your excellent review, Will! We’re thrilled to hear that Chris provided you with such quick and expert assistance regarding your delivery issue. Our aim is to offer hassle-free service, and your feedback reinforces our commitment to that. If you ever need anything else, feel free to get in touch! Warm regards, Team Cartridge People

Posted 5 days ago

“The ink cartridges came very quickly and were what I ordered so all good.”

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Posted 5 days ago

“The four 'own brand' cartridges and bow of white paper arrived promptley. I have just loaded the replacement black cartidge following the enlosed instructions. Very straight forward and the first few prints are working perfectly. I can thoroughly recoment the great products and good service.”

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Posted 5 days ago

“Cartridges ordered and delivered next day. Only problem being the delivery date and time was not sent to me by the courier. Picture taken then parcel just chucked over my rear gate. NO DAMAGE to contents.”

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Posted 5 days ago

“Prompt service”

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Posted 5 days ago

“First class service as usual. Great products, competitive prices and goods well packaged. Items arrived in top condition. Quality professional company.”

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Posted 5 days ago

Cartridge People is rated 4.8 based on 114,989 reviews