Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,517 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,517 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Marianne was extremely helpful in sorting a little issue I had. Customer service impeccable!”

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Posted 4 days ago

Good afternoon, Thank you for taking the time to leave a review. We’re really pleased Marianne was extremely helpful and that you felt the customer service was impeccable. We’ll pass your kind words on to Marianne. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Sheree Cartridge People

Posted 3 days ago

“Have used Cartridge People for many years and have never had a problem with the products or the service. Tried the "own brand" cartridges for my HP printer but unbeknown to us, the printer had been registered into the HP+ scheme, meaning that it will only accept genuine cartridges. Cartridge People replaced the own brand with genuine cartridges without hesitation and at no cost to myself. Absolutely top class service from a top class company.”

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Posted 4 days ago

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Posted 4 days ago

“Simple to order speedy delivery competitive price”

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Posted 4 days ago

“There compatible ink performs well, with good colour fatness, so I am able to use it for my photographic jewellery. The price is great too. The service is very good, with every order correct and a fast delivery.”

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Posted 4 days ago

“When my parcel went missing, I received excellent, prompt service from Wiki, who located the delivery location of my cartridge. Knocked on the neighbour's door and retrieved it immediately. Thank you.”

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Posted 4 days ago

Good afternoon, Thank you for taking the time to leave a review. We’re really pleased to hear you found the service prompt and that we were able to locate and retrieve your parcel. We’ll pass your kind words on to Wiki. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Sheree Cartridge People

Posted 3 days ago

“Excellent service”

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Posted 4 days ago

“Easy to order, delivered quickly, price not too bad.”

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Posted 4 days ago

“I RECEIVED EXCELLENT SERVICE FROM PHIL WHO ENSURED I HAD THE CORRECT CARTRIDGES FOR MY PRINTER. Well done.”

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Posted 4 days ago

Good afternoon, Thank you for taking the time to leave a review. We’re really pleased you received excellent service from Phil and that you had the correct cartridges for your printer. We’ll pass your kind words on to Phil. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Sheree Cartridge People

Posted 3 days ago

“I experience an issue with a printer cartridge not working so emailed the Cartridge People to notify them. I received a response from Lindsay in 13 minutes, late on a Friday afternoon. Lindsay agreed to send me a replacement via the next delivery date, which will no doubt arrive tomorrow morning, based on previous experience. Excellent customer service!”

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Posted 4 days ago

Good afternoon, Thank you for taking the time to leave a review. We’re really pleased Lindsay was able to assist quickly and arrange a replacement. We’ll pass your kind words on to Lindsay. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Sheree Cartridge People

Posted 3 days ago

“I can't give any stars for my first order on 5th may because I still haven't received it from Evri still delayed they say ,your resend came as next day delivery that was fine,but this is not the first time we have been let down from Evri won't be the last ,try DPD.It won't send without me giving you a star so I will give it one nothing wrong with your firm.”

Helpful Report

Posted 4 days ago

Good afternoon, Thank you for taking the time to leave a review. I’m very sorry to hear that your order has been delayed with Evri and that this has caused frustration. I can see that we arranged for the order to be resent out to you with Evri and that this was delivered next day. We also have the option of a DPD delivery service at the checkout for future orders. Apologies again for the inconvenience, and thank you for your patience. If there is anything else that we can assist you with, then please do not hesitate to contact us. Kindest regards, Sheree Cartridge People

Posted 3 days ago

“Although my cartridges didn't work(not cartridge people's fault) the help i have received from the company especially from Alison has been first class. Alison has been most helpful and efficient in her dealings with me”

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Posted 4 days ago

Good afternoon, Thank you for taking the time to leave a review. We’re really pleased Alison could help and that you had a positive experience. We’ll pass your kind words on to Alison. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Sheree Cartridge People

Posted 4 days ago

“Lucy was super helpful.”

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Posted 4 days ago

Good afternoon, Thank you for taking the time to leave a review. We’re really pleased Lucy could help and that you had a positive experience. We’ll pass your kind words on to Lucy. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Sheree Cartridge People

Posted 4 days ago

“I reluctantly phoned Cartridge World today as I had not yet received an order for some ink cartridges which had been placed on the 8th May 2026. I spoke to Wiki who was most understanding and quickly arranged for a replacement order to be despatched. This is the first time over many years that I have had a problem. Evri who should have made the delivery are not renowned for a good service in my area. I am most grateful for Wiki's prompt attention.”

Helpful Report

Posted 4 days ago

Good afternoon, Thank you for taking the time to leave a review. I’m sorry to hear you had not yet received your ink cartridges and for any frustration this may have caused. I’m glad Wiki was able to help and arrange a replacement dispatch and that this has now been received. Thank you again for your patience and for giving Wiki the opportunity to resolve this, and please accept our apologies for any inconvenience. Kindest regards, Sheree Cartridge People

Posted 3 days ago

“After many years using Cartridge People's own brand Toner and Ink Cartridges in a wide range of printers and copiers both personal and for our office we at last hit a problem with a non-functioning toner cartridge for our high volume office Xerox b&w printer. On notification CP advised possible corrective action and when that failed immediately offered a replacement or refund. Replacement gratefully accepted with thanks. Great friendly and helpful service.”

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Posted 4 days ago

Good afternoon, Thank you for taking the time to leave a review. We’re really pleased to hear that our corrective action and replacement/refund process met your needs and that you were happy with the outcome. We’ll pass your kind words on to the team. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Sheree Cartridge People

Posted 4 days ago

“Sam was super helpful, careful and precise. he checked everything with me adn was really polite. Thank you.”

Helpful Report

Posted 4 days ago

Good afternoon, Thank you for taking the time to leave a review. We’re really pleased Sam could help and that you had a positive experience. We’ll pass your kind words on to Sam. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Sheree Cartridge People

Posted 4 days ago

“Lindsay was quick and effective in supporting my customer query. Polite and efficient. Thank you”

Helpful Report

Posted 4 days ago

Good afternoon, Thank you for taking the time to leave a review. We’re really pleased Lindsay could help and that you had a positive experience. We'll pass your kind words on to Lindsay. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Sheree Cartridge People

Posted 4 days ago

“Always have prompt accurate service with purchases arriving on time. The items were ordered direct from Cartridge People website Would definitely recommend them to others”

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Posted 4 days ago

“Great service and fast delivery. Answered my queries politely and efficiently.”

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Posted 4 days ago

Good afternoon, Thank you for taking the time to leave a review. We’re really pleased to hear you had a positive experience with our service and delivery. We’ll pass your kind words on to the team. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Sheree Cartridge People

Posted 4 days ago

“Quick delivery and good cartridges”

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Posted 4 days ago

Cartridge People is rated 4.8 based on 127,517 reviews