Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 122,542 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 122,542 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 17th January 2026

Cartridge People 5 star review on 23rd February 2025

Trevor B

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aden provided an excellent service when I reported the fact that the Evri driver delivered my cartridge to the wrong address. We managed to retrieve the missing parcel, but he provided peace of mind by assuring me that if I could not get hold of the original parcel he would send oiut a new cartridge.”

Helpful Report

Posted 1 month ago

Good afternoon, Thanks for taking the time to leave a review. We’re delighted Aden could help and that you had peace of mind about the situation. If you’re ever unable to get hold of the original parcel, we’ll be ready to send a replacement cartridge. Kind regards, Team Cartridge People

Posted 1 month ago

“Have everything I need all in one place, very quick dispatch & delivery, i would recommend them as a good source of office supplies not just ink.”

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Posted 1 month ago

“Today I had reason to contact you regarding a problem with a colour cartridge for a pixma mp230. My call was handled by Caroline and was handled in a pleasant and efficient manner. Many thanks for the first class customer service.”

Helpful Report

Posted 1 month ago

Good afternoon, Thanks for taking the time to leave a review. We’re delighted Caroline could help and that you felt the service was pleasant and efficient. We appreciate your kind words about our first class customer service. Kind regards, Team Cartridge People

Posted 1 month ago

“Brilliant customer service.”

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Posted 1 month ago

Good afternoon, Thank you for taking the time to leave a review. We’re delighted to hear you had brilliant customer service and that you’re happy with your experience. Kind regards, Team Cartridge People

Posted 1 month ago

“I have had excellent customer service from the Cartridge People on both occasions I needed them . First back in March 2025 and now this week with Lucy who was not only helpful but informative on whats going wrong with my HP printer. My HP printer is going as I rather have cartridges from the Cartridge People than putting any more cash HP's way as I have always ( been a customer for 10 years now) gone to Cartridge people for the price and quick delivery. Thank you Lucy for your quick replies and excellent customer service. Always feel I am not wasting money on the ink for my printers when dealing with this company.”

Helpful Report

Posted 1 month ago

Good afternoon, Thank you for taking the time to leave a review. We’re delighted Lucy could help and that you’ve had excellent service on both occasions. We appreciate your 10-year loyalty and your continued confidence in our cartridges. Kind regards, Team Cartridge People

Posted 1 month ago

“Fast and efficient service. The help support both on the telephone and via the online chat is efficient and easy. My quirries were resolved immediately.”

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Posted 1 month ago

“Rachel helped me with an issue with a invoice, excellent service.”

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Posted 1 month ago

Good afternoon, Thank you for taking the time to leave a review. We’re delighted Rachel could help with your invoice and that you’re happy with the service. Kind regards, Team Cartridge People

Posted 1 month ago

“very good response to my phone call to place an order I was unable to place by email. I would however question the need for such large packaging almost unable to put through the letter box”

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Posted 1 month ago

“I have been using cartridge people for several years and always had a good experience. They have been pro active in making offers that have saved me money and delivery is always super quick. I have used the own brand cartridges which have generally worked for me. I did have a problem recently with some poor quality colour printing but I called customer services and spoke to a very nice representative, Wiktoria, who was calm and reassuring, identified the issue and immediately arranged for replacement cartridges for the ones that weren’t working properly. Excellent customer service.”

Helpful Report

Posted 1 month ago

Good afternoon, Thanks for taking the time to leave a review. We’re delighted Wiktoria could help and that the replacement cartridges were arranged promptly after the issue with the colour printing. We appreciate your continued support over the years. Kind regards, Team Cartridge People

Posted 1 month ago

“As ever the Cartridge People -Customer Support team were extremely helpful. Because of bad weather phone lines were out of action but they called me back and Liam gave me guidance on my printer cartridge problem. Can't ask for more. Thank you Ian Bunker”

Helpful Report

Posted 1 month ago

Good afternoon, Thank you for taking the time to leave a review. We’re delighted to hear Liam could assist despite the weather and that you had a positive experience with our support. We appreciate your kind words and support. Kind regards, Team Cartridge People

Posted 1 month ago

“My parcel hadn't arrived so contacted customer service....A huge big thank to Rachel, So helpful my Parcel arrived the same day!! Thank you.”

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Posted 1 month ago

Good afternoon, Thanks for taking the time to leave a review. We’re delighted Rachel could help and that your parcel arrived the same day. We appreciate your kind words about our service. Kind regards, Team Cartridge People

Posted 1 month ago

“Gemma has been fantastic in resolving my query regarding an order quickly and professionally and it was very much appreciated. I have had previous experiences of excellent service from Crtridge People and can't recommend them highly enough.”

Helpful Report

Posted 1 month ago

Good afternoon, Thank you for taking the time to leave a review. We’re delighted Gemma could resolve your query quickly and professionally, and we’re grateful for your continued appreciation of our service. Kind regards, Team Cartridge People

Posted 1 month ago

“Sam provided an excellent standard of Customer Service. He had a pleasant and friendly manner, and was courteous and professional. He was receptive of my comments, and provided useful information to help to resolve my problem. He was also extremely kind in offering to supply a replacement product (plus teabags!!) without prompting. Thank you so much - it's a pleasure to deal with Cartridge People!”

Helpful Report

Posted 1 month ago

Good afternoon Lesley, Thanks for taking the time to leave a review. We’re delighted Sam could provide such friendly, courteous and professional service, and that his helpful information and kind offer of a replacement (plus teabags!) were appreciated. Kind regards, Team Cartridge People

Posted 1 month ago

“I always find the customer service at Cartridge People so good and they are on hand to help with any queries. I had an issue with my ink cartridges and Aden emailed me straight back and sorted my issue straight away. Thank you Aden and Cartridge People!”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re delighted Aden could help and that the issue with your ink cartridges was sorted straight away. We appreciate your kind words about our service. Kind regards, Team Cartridge People

Posted 1 month ago

“We purchased toner cartridges in August 23, due to reduction in printing (most things are by email nowadays) we only needed to install it recently, it turned out to be faulty as was bleeding on to the prints. I called Cartridge People assuming they would not assist due to passage of time, to my surprise, Alison was very sympathetic, rectified the issue and sent out a replacement toner the next day. Amazing service, thanks Alison!! Will definitely use them again!”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave a review. We’re delighted Alison could assist and that a replacement toner was sent the next day. We appreciate your kind words and look forward to serving you again. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent service. Spoke with Lindsay who presented herself as knowledgeable and professional. This kind of customer support is a joy for the customer. Many thanks.”

Helpful Report

Posted 1 month ago

Good afternoon, Thanks for taking the time to leave a review. We’re delighted Lindsay could help and that her knowledge and professionalism made your experience a joy. We appreciate your kind words about our service. Kind regards, Team Cartridge People

Posted 1 month ago

“At last a company that cares about its customers. I ordered two own brand cartridges that arrived in less than 24hrs. Unfortunately there was a problem with them, however I spoke to Lindsay on the phone who promised replacements would be dispatched immediately. Again these arrived in less than 24hrs. Good prices, fast delivery and excellent customer service.”

Helpful Report

Posted 1 month ago

Good afternoon, Thanks for taking the time to leave a review. We’re thrilled Lindsay could assist and that replacements were dispatched promptly and arrived quickly. We appreciate your kind words about our service. Kind regards, Team Cartridge People

Posted 1 month ago

“My cartridges were not delivered to me by the delivery company (Evri), so I logged a call with the Cartridge People. Sam from customer services came back to me the following day, looked into the issue and dispatched replacements via a different currier. Many thanks Sam.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to leave a review. We’re delighted Sam could help and that replacements were arranged promptly after the delivery issue. We appreciate your kind words and your continued support. Kind regards, Team Cartridge People

Posted 1 month ago

“Trouble-free refund, when an own-brand cartridge didn't agree with my printer. Thanks to Melanie for such prompt and effective service.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re delighted Melanie could help and that you had a trouble-free refund. We appreciate your kind words about our service. Kind regards, Team Cartridge People

Posted 1 month ago

“First order failed to be delivered by Evri but Phil v helpful in despatching a new package with pdp which arrived quickly. Good product and customer service good when you need it.”

Helpful Report

Posted 1 month ago

Good afternoon, Thanks for taking the time to leave a review. We’re glad Phil could help and that the replacement arrived quickly. Sorry about the initial delivery hiccup, but great to hear you’re happy with the product and service. Kind regards, Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 122,542 reviews