Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,805 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,805 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt delivery.”

Helpful Report

Posted 4 weeks ago

“Great product at a reasonable price and fast delivery.”

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Posted 4 weeks ago

“The Carthages don’t work any more in hp printers”

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Posted 4 weeks ago

Hi Dean, I’m sorry to hear the cartridges aren’t working in your HP printer. This isn’t the experience we want for our customers. I’ll arrange for our Customer Services Team to reach out to you shortly to help resolve this. If you can share your order number and the cartridge type, that would help us assist more quickly. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Prompt response to order. Competitively priced. If you don't do much printing the HP cartridges appear to dry out over time.”

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Posted 4 weeks ago

“Quick delivery good prices”

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Posted 4 weeks ago

“Fantastic”

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Posted 4 weeks ago

“Excellent service would recomend I will use this company again”

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Posted 4 weeks ago

“As always excellent service and very prompt delivery”

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Posted 4 weeks ago

“really quick delivery”

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Posted 4 weeks ago

“Always a quick delivery. Cartridges hold a lot more than branded ones and colours are true.”

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Posted 4 weeks ago

“Prompt delivery of a good quality product as usual with Cartridge-people.”

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Posted 4 weeks ago

“5* customer service, ordered wrong cartridges, was all sorted out and correct ones sent out quickly. Cartridges work fine in our HP Envy Printer. We will be buying these cartridges from now on. Thanks”

Helpful Report

Posted 4 weeks ago

Thank you for your review. We’re delighted to hear the issue with the wrong cartridges was sorted quickly and that the replacements are working well in your HP Envy printer. We’ll pass your thanks along. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Excellent service and very quick delivery.”

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Posted 4 weeks ago

“Great price, great service. I’ve been using these guys for years, they never fail.”

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Posted 4 weeks ago

“I always but HP original products . They then ring to try and sell me their own I am not a fan of own brand so when I suggest they send a sample for me to try at no cost to me with my HP order they refuse. Strange way to convince a customer to change in my opinion.”

Helpful Report

Posted 4 weeks ago

Thank you for your review. I’m sorry you felt pressed to try our own brand. We’ll take your feedback on board and aim to respect customers’ preferences. Unfortunately, we are unable to send a sample cartridge for you to try however, you can try one in the future at your cost as they come with a 3 year guarantee for faults at point of purchase. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Bought cartridges that were meant to work on my Epsom printer but as they were not original Epsom they woukd not work despite Cartrifge Prople advertising that they would work”

Helpful Report

Posted 4 weeks ago

Hi John, I’m sorry to hear about the trouble with the cartridges not working in your Epson printer. That isn’t the experience we want for our customers. I'll get a member of our Customer Services Team to contact you shortly. Kind regards, Team Cartridge People

Posted 4 weeks ago

“I won't be buing my cartridges from you any more, mainly because of the courier service you use.”

Helpful Report

Posted 4 weeks ago

Hi Michael, I’m sorry to hear that you will not be purchasing from us again, as we use Evri to deliver our standard parcels. There is an option to use DPD at an additional cost. I will pass your comments on to the team. Kind regards, Team Cartridge People

Posted 4 weeks ago

“So prompt and really helpful when you order the wrong items! Thank you”

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Posted 4 weeks ago

Thank you for your review, Dina. We’re glad to hear you found our help prompt when you ordered the wrong items. We’ll pass your thanks along. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Prompt and efficient service and working product. What more could we want?”

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Posted 4 weeks ago

“Wonderful customer service provided my Louise … she came to my assistance after I ordered the wrong item! … left me a very gracious message and on returning her call she helped me by sorting the order for the correct printer toner over the phone … my order was dispatched and I received it the following day on free delivery … I could not have been helped more and was very relieved and grateful for the help Louise gave me The toner is installed and our printer up and running again! I will definitely order from this company again … great prices and speedy dispatch and delivery… excellent customer support. I am very happy to highly recommend this excellent company”

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Posted 4 weeks ago

Thank you for your wonderful review, Sarah. We’re delighted Louise could assist and that your toner arrived quickly with free delivery. We’ll pass your kind words to Louise. We look forward to serving you again. Kind regards, Team Cartridge People

Posted 4 weeks ago

Cartridge People is rated 4.8 based on 127,805 reviews