Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 128,860 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 128,860 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Write Your review

Tell us how Cartridge People made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great products, prompt delivery and good price”

Helpful Report

Posted 1 month ago

“Good quality ink cartridges, and very quick delivery”

Helpful Report

Posted 1 month ago

“Lindsay and Gemma were very helpful and resolved a problem with a cartridge very promptly. Very good service”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. I’m glad Lindsay and Gemma were very helpful and resolved the issue promptly. If you need anything else, please reach out. Kind regards, Team Cartridge People

Posted 4 weeks ago

“My delivery arrived but some items were missing. I contacted CP support services and spoke to Chris. He was friendly and understanding and dealt with the matter in a professional and efficient way.”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. I’m glad CP support could help with the missing items and that Chris was friendly, understanding and handled it professionally. If you need anything else, please reach out and we’ll sort it out. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Excellent speedy service, the ability to freely return the old cartridge for 're-use' is a magic touch! Prices are cheap enough, mine didn't even need re-aligning, it came out perfect!”

Helpful Report

Posted 1 month ago

“Sam was excellent with my enquiry, knowledgeable and friendly and dealt with my problem immediately. Email at once to confirm replacement.”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. I’m glad Sam was excellent, knowledgeable, and handled your enquiry promptly. If you need any further assistance, please feel free to reach out. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Chris was very helpful and understood the problem I had. The parcel was delivered and I am now using my printer. Ms Jean Bellamy”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. I’m glad Chris was very helpful and that the parcel was delivered and you’re now using your printer. If you need anything else, please feel free to reach out. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Quick help after broken new cartridge.”

Helpful Report

Posted 1 month ago

“Contacted customer services and spoke to Chris regarding an issue with my order, he was very help ,courteous and polite. My problem was caused by 3rd party delivery not cartridge people. Chris listened to my issue and was resolved quickly great customer service.”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. I’m glad Chris could help and that the issue was resolved quickly. If you need anything else, please feel free to reach out. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Caroline was extremely helpful with advice about the Brother DCP-L2660DW and delivery was prompt.”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. I’m glad Caroline was extremely helpful with advice and that the delivery was prompt. If you need anything else, please feel free to reach out. Kind regards, Team Cartridge People

Posted 4 weeks ago

“I spoke to Lindsay on the phone who confirmed delivery of my canon cartridge was to be delivered by Fedex. I had received messages from Fedex on my phone with links about delivery without reference to Cartridge People and I was suspicious of a scam. Had the message also indicated the parcel had to be signed for I would have ensured we were present. We have a safe postbox on site which accepts small parcels.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re glad to hear Lindsay helped with the delivery information, and we appreciate you flagging the message concerns. If you’d like us to check anything further or assist with future orders, please don’t hesitate to get back in touch. Kind regards, Alison Team Cartridge People

Posted 1 month ago

“Very quick to respond after an issue with delivery (we are hard to locate, and this happens regularly with couriers). Lucy was very quick to resolve the situation for us, giving a What3Words location to the courier for redelivery.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re really pleased to hear Lucy was quick to resolve the delivery issue and provided a What3Words location to help the courier redeliver. If there’s anything else you need, please don’t hesitate to get back in touch. Kind regards, Alison Team Cartridge People

Posted 1 month ago

“Si Bennett was friendly and helpful.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re really pleased to hear Si Bennett was friendly and helpful. If there’s anything else you need, please don’t hesitate to get back in touch. Kind regards, Alison Team Cartridge People

Posted 1 month ago

“Had a broken cartridge delivered, spoke to Gemma in customer services who issued a replacement to be sent out. Arrived the next day. Fantastic service from Cartridge People. Have used them for years.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re really pleased to hear Gemma assisted with a replacement and that it arrived the next day. If there’s anything else you need, please don’t hesitate to get back in touch. Kind regards, Alison Team Cartridge People

Posted 1 month ago

“I emailed with a query and Alison replied very promptly, answering my question and giving clear instructions on what to do.”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. I’m glad Alison could respond promptly and provide clear guidance. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 4 weeks ago

“I emailed with a query and Alison replied very promptly, answering my question and giving clear instructions on what to do.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re really pleased to hear Alison replied promptly and provided clear instructions. If there’s anything else you need, please don’t hesitate to get back in touch. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent customer service”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re really pleased to hear you had excellent customer service. If there’s anything else you need, please don’t hesitate to get back in touch. Kind regards, Alison Team Cartridge People

Posted 1 month ago

“This review is for the service received which was excellent. However have not tried the toner cartridges yet. Yesterday we placed an order over the phone, as online ordering failed. Man on phone very pleasant and helpful. The cartridges were received the following morning which is much sooner than expected. I then sent a message online asking for an invoice. Chris emailed within an hour or two. attaching invoice - perfect. I did log in to our account but the most recent order was not shown - maybe too soon or because I placed the order by telephone. Very happy so far.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re really pleased to hear you had excellent service over the phone and that the delivery arrived so quickly, and that Chris was able to provide the invoice promptly. If there’s anything else you need, please don’t hesitate to get back in touch. Kind regards, Alison Team Cartridge People

Posted 1 month ago

“Alison replied so promptly to my query I was blown away - thank you”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re really pleased to hear Alison replied so promptly to your query. If there’s anything else you need, please don’t hesitate to get back in touch. Kind regards, Team Cartridge People

Posted 1 month ago

“Fantastic customer service today from Lindsay on the live chat function. I ordered some Cartridge People own brand HP compatible cartridges for my printer. I did not realise (as it doesn't have this anywhere on my actual printer) that it is HP+ enabled. It does state on the order page that the cartridges will not work if this is the case. So essentially my fault - Lindsay quickly sorted out for me to return the unopened colour cartridges for free for a full refund - and as I had opened the black cartridge she has credited my account for the value of this cartridge which is fantastic! The items were delivered next day and as a regular customer I cannot recommend this company highly enough! - Thank you Lindsay for your quick resolution to my problem it was much appreciated!”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re really pleased to hear Lindsay provided fantastic service and resolved the return and refund promptly. If there’s anything else you need, please don’t hesitate to get back in touch. Kind regards, Alison Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 128,860 reviews