Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 114,937 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 114,937 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 25th June 2025

Ian H

Cartridge People 5 star review on 14th May 2025

Ian J

Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm affraid after buying the set. We foùnd that there was no black but a extra cyan in the black box.”

Helpful Report

Posted 3 years ago

Dear Gav, Thank you for your review, I can't see that this issue has been raised with us before now so I will contact you directly to resolve this miss pick for you. Please accept our apologies for this error, it is unusual for this to happen and we will get you the correct cartridge as quickly as possible. Kind regards, George

Posted 3 years ago

“The cartridges worked but all prints are mainly purple/ blue a bit disapointing”

Helpful Report

Posted 3 years ago

Dear Anthony, Thank you for your review, I'm terribly sorry to hear that your printing isn't up to the required quality. I will contact you directly to try to resolve the issue for you. Kind regards, George

Posted 3 years ago

“Hasn't worked”

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Posted 3 years ago

Dear Corinne, Thank you for your feedback. We offer a 100% guarantee on all our products and want all of our customers to be totally satisfied with every part of our service. I will contact you directly to resolve for you. Kindest Regards, Kate

Posted 3 years ago

“I was persuaded to buy CartridgePeoples own brand of re manufactured ink cartridges by the claim that they were designed to get round the usual error messages and work perfectly in my HP printer. Unfortunately this was not the case so I have gone back to original manufactured ones”

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Posted 3 years ago

Good morning, Thank you for your review, I can see from the notes on your order that unfortunately, your printer was unable to accept the cartridges and that a full refund and an additional credit has been processed for you as a gesture of goodwill. If there is anything further we can help with please do let us know. Kind regards, George

Posted 3 years ago

“We have had leakage from the last 2 cartridges we have purchased from your company.”

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Posted 3 years ago

Dear John, Thank you for your feedback. I am sorry to hear you have experienced problems with cartridges purchased from ourselves. I will ensure a member of our Customer Service Team contacts you shortly to resolve the matter. Please accept my sincere apologies for any inconvenience caused. Kindest regards, Melanie

Posted 3 years ago

“This is a follow on to "own brand cartridges" for epson 1500 cartridges, have uploaded photo's so you can see the result of 6 weeks on our front door, not so bad(not good either)under the Sellotape, but worrying if you do a print and intend to sell it! I have ones done with original inks and they last far longer, when I restock with original ink will upload a direct comparison.”

Cartridge People 2 star review on 20th October 2021

Helpful Report

Posted 3 years ago

Good afternoon Thank you for your review. Initial print quality between dye and pigment ink is virtually the same. Both the vibrancy and colour reproduction look very similar. It is hard to tell the difference between dye and pigment ink when comparing quality not looking side by side. All inks, whether dye or pigment, will begin to fade over time. Dye ink, generally, is recommended for indoor use on products. If exposed daily to direct sunlight or bright indoor lights, dye inks may start to fade quickly. Pigment ink has a superior UV resistance and therefore is selected when many years of indoor use or up to two years of outdoor life is required with little fading. Dye inks are able to provide softer colours which look more vivid and brilliant than the pigment ink. They may come off when in contact with water unless printed on special coated label material. The print is water-resistant as long as the label does not rub against anything disturbing. When it comes to quality generally spoken dye ink wins. Pigment inks tend to be lighter in colour than dye they are more water-resistant while producing a truer solid black than dye. The pigment ink holds its colour, quality and vibrancy better than dye. At the end of the day, your choice depends upon two things – what kind of things you want to print and how much you are willing to pay. · Choose pigment if you want longevity. · Choose pigment if your prints will see a lot of sunlight. · Choose pigment if you’re printing on glossy paper. · Choose dye if colour quality is important. · Choose dye if price is a concern. · Choose dye if you want to avoid smudging. I hope this helps. Kind Regards Marianne

Posted 3 years ago

“The replacement HP301 cartridges was not fit for purpose, the printer did not recognise them. No amount of cleaning heads ect. did the trick. Then bought genuine stock, worked first time. Waste of money, it is not worth trying to save on inferior products.”

Helpful Report

Posted 3 years ago

Dear Robert Thank you for your review. I am sorry that you have not been happy with your recent purchase. One of the customer service team will contact you soon to help resolve this for you. Kind Regards Marianne

Posted 3 years ago

“The quality of ink wasn't to my expectations, I assumed I was buying original inks instead these are clearly refills. unlikely to purchase from cartridge people again, sorry.”

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Posted 3 years ago

Good Afternoon, I am sorry for the inconvenience this has caused. One of the team will be in contact shortly. Kind Regards, Sarah

Posted 3 years ago

“I have had no reply to my email of 5th October, that the recent HP45 Cartridge only lasted a few days of little use. Order of 20th September.”

Helpful Report

Posted 3 years ago

Good afternoon, Thank you for your review. Unfortunately we don't appear to have received an email from you so I do apologise about that, I will arrange for you to be contacted as soon as possible to try and resolve the problem you are having. Kind regards Louise

Posted 3 years ago

“Delivery was excellent, unfortunately hp printer stopped working after pri int 1 set of docs”

Helpful Report

Posted 3 years ago

Good morning Daniel Thank you for taking the time to leave your review. I am sorry that the printer we have supplied has stopped working. One of our customer service team will contact you soon to help resolve this matter for you. Kind Regards Marianne

Posted 3 years ago

“You sent me the wrong cartridges.”

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Posted 3 years ago

Good afternoon Myra Thank you for your review. I am sorry that you have had a problem with your order. One of the team will contact you soon to help resolve this matter. Kind Regards Marianne

Posted 3 years ago

“For copy is OK original is original”

Helpful Report

Posted 3 years ago

Good morning Devinder, Thank you for taking the time to write your review. Are you having problems with the quality of print from your own brand cartridges? You comment suggests this is the case. If you feel the quality can be improved, please do contact us directly and we can discuss the options available to get your printing up to a more acceptable standard. Kind regards, George

Posted 3 years ago

“Disappointed. Poor quality. After abou 100 prints, the cartridge leaves a blank line cross the text making it look like it's running out of ink.”

Helpful Report

Posted 3 years ago

Good afternoon Thank you for your review. I am sorry you have had a problem with your order. One of our customer service team will contact you soon to help resolve this matter for you. Kind Regards Marianne

Posted 3 years ago

“Product is fine but too many junk emails like this”

Helpful Report

Posted 3 years ago

Dear Mr Gray Thank you for your review. I have contacted you directly regarding this Many thanks Marianne

Posted 3 years ago

“Unfortunately my compatible ink cartridge didn’t work so I ended up having to buy a the brand one”

Helpful Report

Posted 3 years ago

Good morning Thank you for your review. I am sorry that you had a problem with one of the black cartridges we supplied. I can see we sent you some advice to try and resolve this, but have not received a reply back from you. I will contact you directly to arrange a replacement/credit or refund. Kind Regards Marianne

Posted 3 years ago

“I had one doggie cartridge the last time complained still waiting on a reply this time having problems withe them all”

Helpful Report

Posted 3 years ago

Good afternoon Thank you for your review. I am sorry that you have had a problem with some of the cartridges we have supplied. One of our customer service team will contact you soon to help resolve this matter for you. Kind Regards Marianne

Posted 3 years ago

“The cartridge did not fit as well as the original one, it prints but it is faded slightly on one side which is an issue when printing of PDFs. We bought 2 cartridges as well, so not the very happy with the quality.”

Helpful Report

Posted 3 years ago

Dear Lee, Thank you for taking the time to write your review, I'm sorry to hear that you're having problems with one of your cartridges, I will contact you shortly to try to resolve the issue for you. Kind regards, George

Posted 3 years ago

“TOOO MANY EMAILS.... Good service but HASSLED by follow up emails...!!!! Enough!”

Helpful Report

Posted 3 years ago

Good Morning Thank you for your review. You can opt out of the mailing list on the website. If you wish to contact our Customer Service team we can resolve this matter. Kind Regards Simon

Posted 3 years ago

“The Cartridge arrived and the black powder had almost emptied in its packaging.”

Helpful Report

Posted 3 years ago

Good afternoon Mr Hartwell Thank you for your review. I am sorry your toner arrived leaking, this is not our usual standard of service. One of our customer service team will contact you soon to resolve this matter. Kind Regards Marianne

Posted 3 years ago

“75% of this is my fault - but the 25% relates to a VERY worn toner sent out by Cartridge People. Yes, I did in error order an own brand cartridge but when it arrived I was shocked by the state of the Own Brand item- dirty, clogged with dust and VISIBLY worn plastic gears. My fault in know - I did order wrong item and (sadly) took off seal so can’t return! I do wonder about the quality control checks for recycled toners! I won’t be using it and won’t buy from Cartridge People again.”

Helpful Report

Posted 3 years ago

Good Afternoon, Thank you for your email. Sorry that you have received your order in a poor condition, I will arrange for someone to contact you as soon as possible so that you can resolve this for you. Kind Regards Louise Cartridge People

Posted 3 years ago

Cartridge People is rated 4.8 based on 114,937 reviews