Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,468 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,468 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great long lasting inks and fast delivery”

Helpful Report

Posted 1 day ago

“Really quick service, ink cartridges and paper arrived as described and neatly packaged.”

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Posted 1 day ago

“I had an excellent experience with Phil of Cartridge people yesterday. Like many others I have usually looked at various websites seeking the best prices for my Original Brother cartridges. I had sound help and advice, saw the benefit of modifying my order, placed on the phone. Additionally I learnt that they have a new approach to refurbished cartridges and all the quality issues they have traditionally had. They now use new cartridges, so effectively they are selling their own brand, rather than refilling others cast offs. A serious option next time. Phil's help set Cartridge People apart from others; my first port of call in the future.”

Helpful Report

Posted 1 day ago

Thanks for sharing your experience. We’re glad Phil delivered excellent help and that you found the new approach to refurbished cartridges a serious option for the future. Kind regards, Team Cartridge People

Posted 23 hours ago

“As always very polite and patient!”

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Posted 1 day ago

“Delivery was spot on .. very impressed arrived next day . Price was lesser than other website by a pound or so still make a difference”

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Posted 1 day ago

“Fast efficient service and quality items”

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Posted 1 day ago

“Great prices, compatible cartridges that work with HP unless you have had the free ink trial or have a subscription, and great customer service”

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Posted 1 day ago

“I have now made two purchases. Although I have yet to use them, prices are extremely compatative and delivery was very quick. I am very happy with the service received.”

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Posted 1 day ago

“Thank you for offering other alternatives but the choice we ordered came in good time and condition.”

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Posted 1 day ago

“Easy ordering and next day delivery - excellent service!”

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Posted 1 day ago

“Very pleased with the service from Cartridge People. Mandi gave excellent advice on which cartridges I needed. And Phil was very helpful when I needed advice when I had problems getting the cartridges to work. I would definitely recommend.”

Helpful Report

Posted 1 day ago

Thanks for sharing your experience. We’re glad Mandi offered excellent advice and Phil was helpful with the cartridge setup. We appreciate your recommendation. Kind regards, Team Cartridge People

Posted 23 hours ago

“I always buy cartridges from the cartridge people as brand pricing is utterly exorbitant and I have found that the cartridge people cartridges last for a long time. Their order and delivery service is superb. When I had an enquiry concerning how / if they recycle used printer cartridges Louise was very fast to respond to my enquiry email and gave me everything I needed to know (it’s nice to have a real person reply). I feel this company are real people who care about their products and customers. I am happy to be a customer!”

Helpful Report

Posted 1 day ago

Thanks for sharing your experience. We’re glad Louise was quick to respond and that you feel we’re real people who care about our products and customers. Kind regards, Team Cartridge People

Posted 23 hours ago

“I’ve used this company for a while now & never had a problem till now - it was dealt with quickly and efficiently”

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Posted 1 day ago

“My printer would not print properly. I spoke to Cartridge Peeople and they sent 2 new cartridges gtatis. Fitted and now works properly. I always buy from this firm and find them very honest and reliable”

Helpful Report

Posted 1 day ago

Thanks for sharing your experience. We’re glad the cartridges resolved the issue and that you find us honest and reliable. Kind regards, Team Cartridge People

Posted 23 hours ago

“Cartridge arrived on time”

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Posted 1 day ago

“Very easy to order and used the Cartridge people own brand which is a lot cheaper than the Epson cartridge and it works fine. Deliverd on the day I wanted and no problem at all. Will certainly use Cartridge people again.”

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Posted 1 day ago

“Good service supplying the ink I want.”

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Posted 1 day ago

“Great service from Sam - Well done and thank you :-)”

Helpful Report

Posted 1 day ago

Thanks for sharing your experience. We’re glad Sam provided great service and that you’re happy with it. Kind regards, Team Cartridge People

Posted 1 day ago

“Excellent service from Phil! Polite, knowledgeable, and quick to deal with my order. My order taken and dispatched one day and received the next. Unmatchable service - highly recommended!”

Helpful Report

Posted 1 day ago

Thanks for sharing your experience. We’re glad Phil provided polite, knowledgeable service and that your order was dispatched quickly and arrived promptly. Kind regards, Team Cartridge People

Posted 1 day ago

“The original toner I was sent was faulty but Louise sent me another delivered the following day. Excellent customer service!”

Helpful Report

Posted 1 day ago

Thanks for sharing your experience. We’re glad Louise arranged a replacement the following day and that you found the customer service excellent. Kind regards, Team Cartridge People

Posted 1 day ago

Cartridge People is rated 4.8 based on 129,468 reviews