Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,659 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,659 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant service, best price I could find, and next day delivery!”

Helpful Report

Posted 2 months ago

“Cartridge People are always very helpful. I had a problem in claiming a special offer and representative Lindsay e-mailed a satisfactory response same day. I use this company regularly for cartridge supplies and have not encountered any difficulties. I always believe that I am dealing with 'real' people”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review. We’re really glad Lindsay could help and that you’re happy with the service and offers. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“When I changed my printer I had cartridges from another company which were not very sucessfull being rejected before empty or not working from ther start I rang Cartridge people and spoke to Chris who assured me with the guarantee and being tried and tested also contained more ink than most there would be no problems. He came up with a good price with next day delivery which was spot on. Thanks Chris I am back with C P.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review. We’re really pleased Chris could help and that you’re back with Cartridge People, enjoying the guarantee, value, and next-day delivery. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Cartridge People provide an excellent selection of ink cartridges/toners at exceptional prices. Their own compatible inks are good quality and offer substantial savings especially with increased ink content. My Samsung laser printer uses a Cartridge People toner which provides hundreds of printed pages unlike some cheaper ones from other suppliers for which you are lucky to get much more than 20 pages. Overall Cartridge People provide a superb service, being competotively priced and very quick dispatch time & delivery.”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review. We’re thrilled to hear you’re happy with the range, value, and the performance of our compatible inks and toners. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Competitively priced and speedy delivery.”

Helpful Report

Posted 2 months ago

“When I ordered a set of HP toners for my LaserJet pro printer, I purchased their own label products which were delivered next day with free delivery. I encountered a small problem and emailed customer services and was promptly dealt with by Hannah. She was incredibly kind and patient with providing solutions to my issue and explained a swift resolution. Her tone and empathy throughout were absolutely superb. With the problem solved quickly and efficiently, I would highly recommend the Cartridge People based on speed of service, pricing and all backed by excellent customer service. Hannah is a credit to you all!”

Helpful Report

Posted 2 months ago

Thank you for your lovely review, Pete. We’re thrilled Hannah could assist and that you were happy with the speed of service and the support you received. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Thanks you your prompt response to supply a copy invoice which is greatly appreciated. Particular thanks go to Wiktoria for her assistance.”

Helpful Report

Posted 2 months ago

Thank you for your kind note, David. We’re glad Wiktoria could assist and that you were happy with the prompt response." If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“I spoke to Rachel in Customer Service yesterday. Rachel listened to my problem, made some enquiries and then advised me what had happened to my missing order and promised to send another-which arrived the next day! Courteous, friendly, professional service. A* for a great experience!”

Helpful Report

Posted 2 months ago

Thank you for sharing your experience, Jenifer. We’re delighted Rachel could help and that your missing order was resolved promptly with friendly, professional service. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Very efficent.”

Helpful Report

Posted 2 months ago

“Very helpful and polite not at all pushy. Yet to use the paper and ink but on examination the paper is superior quality. Yet to use ink so cannot comment on that yet. Extremely quick delivery as promised. Cost very reasonable.”

Helpful Report

Posted 2 months ago

Thank you for your kind words, Sue. We’re glad you found us helpful and that the paper quality meets your expectations. We hope you enjoy the ink when you try it. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Ordered Canon ink cartridges which came up as not in stock, however, Vicky kept me up to date as to when they were coming in. She then let me know that they were in and they would be going out next day to me. Prompt delivery, great service from Vicky.”

Helpful Report

Posted 2 months ago

Thank you for your kind words, Diane. I’m glad Vicky could keep you updated and that you experienced prompt delivery. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Great service by Rachel in reimbursing my order which was delayed by the courier service far beyond the normal time. The reimbursement process took no time and I would recommend the Cartridge People for all printing related services.”

Helpful Report

Posted 2 months ago

Thank you for your kind words. I’m glad Rachel could help and that the reimbursement process was quick and smooth. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Delivery service was initially dire (Evri didnt deliver and lied) but cartridge peopple rapidly sorted it out using a different delivery service which worked fine”

Helpful Report

Posted 2 months ago

Thank you for your feedback. I’m glad we could sort out the delivery issue and that the alternative service worked for you. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Great company. I placed my first order online and within 30 minutes they called back to check my order and were able to provide me with a cheaper alternative. I had issues with one of the cartridges and emailed them. They responded immediately and were happy to replace the cartridge at no additional charge. Can’t fault the customer service. Carriages were good quality”

Helpful Report

Posted 2 months ago

Thank you for your kind words. I’m glad we could offer a cheaper alternative and replace the cartridge at no extra charge, and that you were happy with our customer service. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Excellant service”

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Posted 2 months ago

“Marianne answered my query straight away, and the advice she gave me worked perfectly. Thank you”

Helpful Report

Posted 2 months ago

Thank you for your kind words. I’m glad Marianne could help and that the advice she gave worked perfectly. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Good customer service. Liam helped to sort things out quickly.”

Helpful Report

Posted 2 months ago

Thank you for your kind words. I’m glad Liam could help and sort things out quickly. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“I recently ordered a colour and black cartridge but then noticed that the magenta ink wasn't working. I contacted Cartridge People and received a very rapid response. Gemma and Aden asked for a test page and then confirmed they would replace the colour cartridge. They noticed an issue with the black cartridge and offered to replace that as well. This is absolutely outstanding customer service!”

Helpful Report

Posted 2 months ago

Thank you for your wonderful review, Glynis. I’m delighted to hear that Gemma and Aden provided such rapid and helpful service, and that the replacements met your needs. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 2 months ago

“Your own brand cartridges don’t work in my HP printer been out and brought original ones that work”

Helpful Report

Posted 2 months ago

I’m sorry to hear our own-brand cartridges aren’t working in your HP printer. We’d like to make this right. I see you have not been in touch. A member of our team will reach out to assist. Kind regards, Team Cartridge People

Posted 2 months ago

“Great highly recommend”

Helpful Report

Posted 2 months ago

Cartridge People is rated 4.8 based on 129,659 reviews