Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,303 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,303 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Since I purchased a new Brother printer I have been buying Cartridge People own brand ink cartridges. I had a problem with one new cartridge a couple of days ago - it was not recognised by the printer. Marianne at Cartridge People suggested things to try but the sent me a replacement cartridge when that didn't work. It was delivered the next day. Prompt and effective service.”

Helpful Report

Posted 2 months ago

We're glad Marianne could help and that the replacement cartridge was delivered promptly. If you need anything else, just let us know. Kind regards, Phil Team Cartridge People

Posted 2 months ago

“Chris was very helpful when I placed an order by telephone. I needed reassurance that I was ordering the correct ink. He has a very kindly and patient manner and it was a pleasure to speak with him.”

Helpful Report

Posted 2 months ago

We're glad Chris was so helpful and patient, and that you got the reassurance you needed when ordering the ink. If there’s anything else you need, just let us know. Kind regards, Phil Team Cartridge People

Posted 2 months ago

“Excellent service. Problem resolved Thank you very much for your help and professional service”

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Posted 2 months ago

“Fast and exemplary delivery and excellent pricing. Thanks”

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Posted 2 months ago

“Always easy to order and prompt with delivery. Excellent service”

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Posted 2 months ago

“Liam and Lindsay; both very helpful, clear communication, at the end offered replacement Thank you”

Helpful Report

Posted 2 months ago

We're glad Liam and Lindsay were so helpful and that clear communication stood out. Great to hear a replacement was offered as well. If there's anything else you need, just let us know. Kind regards, Phil Team Cartridge People

Posted 2 months ago

“To be fair I ordered the original Brother products.Cartridge people rang me and asked me if I would consider swapping tother compatible brand and I said no as I did 3 years ago and had bad experiences with their Toners.I ended up agreeing to try theirs this time on condition they send whats actually ordered if the quality wasn't up to scratch after the issues in 2022.Today I am sat using the compatible brand which so far are doing well and coming out clearly.I am getting the occasional yellow blotch on all my work which I'm slightly worried about as I need clear images for what I'm doing but I will happily try for a few more days the new Drum and toners”

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Posted 2 months ago

“Fast dispatch. Good qulity product.”

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Posted 2 months ago

“Chris was excellent.”

Helpful Report

Posted 2 months ago

We're glad Chris was excellent and that you had a great experience. We'll pass your thanks along to the team. If there's anything else you need, just let us know. Kind regards, Phil Team Cartridge People

Posted 2 months ago

“I bought a Canon Printer which was delivered quickly. On set up there was an error code. Contacted Customer Services who explained how to try and rectify. Turned out was a manufacturing fault and needed replacing. George who dealt with the initial enquiry and Vicky who dealt with replacement printer were very friendly, polite and efficient. Why 5 stars for a faulty product- well they rely on manufacturer sending functioning product but in this case there was a fault - these things happen. Nice to deal with a company that treats customers so well when there is a problem.”

Helpful Report

Posted 2 months ago

We're glad George and Vicky looked after you so well and that the replacement went smoothly. We'll pass your thanks along to them. If there's anything else you need, just let us know. Kind regards, Phil Team Cartridge People

Posted 2 months ago

“Lindsay responded very quickly to a query I had about the delivery of an item.”

Helpful Report

Posted 2 months ago

We're glad Lindsay was quick to respond and helped with your delivery query. We'll pass your thanks along to her. If there's anything else you need, just let us know. Kind regards, Phil Team Cartridge People

Posted 2 months ago

“Quick delivery and at a good price. Not tried them yet as they spare for when the others run out.”

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Posted 2 months ago

“Fast delivery. Excellent product”

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Posted 2 months ago

“Very pleased with service, however Evri promised delivery said it was out for delivery and never arrived. Spoke to Sam who was very helpful and he reordered items and Evri delivered at 8.25pm 28.2.26. Just left on front doorstep in full view of street never knocked on door. I left an unsatisfactory review on Evri.”

Helpful Report

Posted 2 months ago

We're glad Sam was very helpful and that the reorder resolved things for you. Sorry about the delivery issue with Evri and the doorstep drop. We'll pass your thanks along to Sam. If there's anything else you need, just let us know. Kind regards, Phil Team Cartridge People

Posted 2 months ago

“I spoke to Aden today, and received excellent service as always - have been purchasing products for our business from Cartridge People for years now, always a pleasure to deal with both by phone and email.”

Helpful Report

Posted 2 months ago

We're thrilled to hear Aden continues to deliver excellent service and that you've been with us for years. We'll pass your thanks along to him. If there's anything else you need, just let us know. Kind regards, Phil Team Cartridge People

Posted 2 months ago

“The Customer Service Team responded very quickly to my query about print quality and offered to replace the cartridges to see if that would solve the problem. Sam came up with some suggestions and I felt supported throughout. I have used Cartridge People for very many years and hope to continue using their products.”

Helpful Report

Posted 2 months ago

We're glad Sam could help and that you felt supported throughout. If you need anything else, just let us know. Kind regards, Phil Team Cartridge People

Posted 2 months ago

“Excellent service”

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Posted 2 months ago

“Been using Cartridge People for years. Their compatible inks are perfect & just as good as the branded ones only much cheaper. Website is easy to use & delivery is super quick too. Excellent...!!”

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Posted 2 months ago

“All good 👍”

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Posted 2 months ago

“Excellent and proactive customer service”

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Posted 2 months ago

Cartridge People is rated 4.8 based on 127,303 reviews