Thank you for taking the time to share your feedback. We’re really glad to hear you found it helpful to discuss your queries with a real person on the phone.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your feedback.
We’re really glad to hear that everything has been good over your three orders.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your feedback.
We’re really glad to hear that Melanie provided excellent support and helped diagnose the toner print problem, and that you were pleased with the service and resolution.
Kind regards,
Team Cartridge People
“Excellent customer service this morning from Aden. My original HP printer cartridge was playing up yesterday and Aden listened to everything I told him we'd done to try and resolve the situation. Eventually it was decided to send a new cartridge out, return the dodgy one and pray that would work. However, just a couple of hours later and one more removal of the cartridge and classic printer switch off and on again and this time it worked. I have since requested the replacement to be cancelled, which was dealt with in a very professional manner as well. Next time, I won't bother with the HP cartridge and just buy their own compatible ones.”
Thank you for taking the time to share your feedback.
We’re really glad Aden provided excellent support and helped resolve the cartridge issue, and that the cancellation of the replacement was handled in a professional manner.
Kind regards,
Team Cartridge People
“Items were exactly as required, although I was surprised that having telephoned you was told you did not supply the items required. As the web page was open I decided to cross check the information given on the phone, so much to my surprise the Dymo tapes were available and I ordered. How easy it could have been to loose an order for lack of tenacity by the phone operator!!!!”
I am sorry for the confusion you experienced over the information given on the phone. I’m glad the items were exactly as required and you were able to cross-check online.
Kind regards,
Team Cartridge People
“Contacted you regarding cleaning cartridges; Liam was incredibly helpful and gave great advice without any pressure to order
I'd gladly recommend the service and will definitely order my ink cartridges from you in the future
Alan”
Thank you for taking the time to share your feedback..
We’re really glad to hear that Liam was incredibly helpful and that you felt no pressure to order. It’s great to know you’d recommend us and that you’ll be ordering your ink cartridges from us in the future.
Kind regards,
Team Cartridge People
“Sam at Cartridge people helped me with an order today, friendly, really efficient,
made over the telephone, well done Sam. Looking forward to receiving my order
asap. thank you”
Thank you for taking the time to share your feedback.
We’re really glad to hear Sam provided friendly and efficient assistance over the phone, and that you’re looking forward to receiving your order.
Kind regards,
Team Cartridge People
“Excellent supplier. Deliveries very quick but on one occasion a £300 odd order was not properly delivered by the courier and left perilously on the doorstep of our closed shop next to the public pavement!”
Thank you for taking the time to share your feedback.
We’re really glad Aden provided helpful advice and offered a quick solution for the ink emergency.
Kind regards,
Team Cartridge People
“Phil was very helpful when I raised an issue with a faulty, leaking cartridge own brand cartridge. He helped to problem solve and when the issue was still present he arranged a replacement to be sent out.”
Thank you for taking the time to share your feedback.
We’re really glad Phil could help problem solve and arrange a replacement for the faulty cartridge.
Kind regards,
Team Cartridge People
Thank you for taking the time to share your feedback.
We’re really glad Phil provided quick and efficient help with your query.
Kind regards,
Team Cartridge People
