Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 124,926 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 124,926 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. I had a query about a complex matter relating to a previous order, which Melanie sorted out for me, patiently and courteously. It's handy that they remember what I ordered better than I do!”

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Posted 1 day ago

“Placing order for my Cartridges and Batteries was very easy and straightforward it took 5 minutes. I received the order next day. Excellent service.”

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Posted 1 day ago

“The customer service i received from Chris was excellent. I hadn't received my order through no fault of Cartridge People and Chris arranged for it to be resent free of charge and i had it the next morning. Really good customer service.”

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Posted 1 day ago

Thank you for taking the time to leave your review. We're delighted to hear Chris provided excellent customer service and that the reshipment arrived promptly. If you need anything else, just let us know Kind regards, Team Cartridge People

Posted 1 day ago

“I ordered cartridges from this company . The process was excellent and the cartridges arrived very quickly . I had a supply problem when I loaded one of the cartridges. I spoke to Aden in customer support who resolved my issue with great patience. I would recommend this company , excellent customer service !”

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Posted 1 day ago

Thank you for taking the time to leave your review. We're delighted Aden could help resolve your issue with patience and that the order arrived quickly. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 1 day ago

“Evri delivered my cartridges to the wrong address 🙄 and they couldn't be found. Chris came to my rescue and after some checking arranged replacements with a different courier plus a small credit to my account for the inconvenience. Superb customer service which stands out these days and, compared to the total lack of it from Evri, is really appreciated 🙏 Excellent company to deal with.”

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Posted 1 day ago

Thank you for taking the time to leave your review. We're glad to hear Chris helped and that replacements were arranged smoothly. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 1 day ago

“SAM WAS ERY HELPFUL, POLITE, AND PROFESHANAL IN HIS OVERALL ADVICE.”

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Posted 1 day ago

Thank you for taking the time to leave your review. We're glad to hear Sam was very helpful, polite, and professional in his advice. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 1 day ago

“Amazingly helpful customer service”

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Posted 1 day ago

Thank you for taking the time to leave your review. We're delighted to hear our customer service was amazingly helpful and that you had a positive experience. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 1 day ago

“I SPOKE WITH A LADY CALLED MARIANNE WHO AFTER A BLIP IN AN EARLIER ORDER RESTORED MY FAITH IN THE ABILITY OF SOMEONE TO KNOW HER PRODUCT KNOWLEDGE BASE WITHOUT SCRIPT. NOT ONLY DID SHE PASS ON KNOWLEDGE. SHE REMEDIED THE ORDER WITH HASTE AND I APPLAUD HER SERVICE AND PROFESSIONALISM”

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Posted 1 day ago

Thank you for taking the time to leave your review. We're glad Marianne could restore your faith in our product knowledge and assist promptly with your order. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 1 day ago

“Great service at competitive prices.”

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Posted 1 day ago

“I placed an order for ink cartridges today but forgot to enter the discount code. I emailed Cartridge People and received an almost instant response from Sheree who arranged a refund to my original payment method. Very good and efficient service. Highly recommended.”

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Posted 1 day ago

Thank you for taking the time to leave your review. We're glad Sheree could assist and arrange a swift refund to your original payment method. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 1 day ago

“Very well handled my problem promptly replying to queries definitely use the company again”

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Posted 2 days ago

Thank you for taking the time to leave your review. We're glad to hear we handled your problem promptly and that you’d use us again. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 1 day ago

“I thought i had not received my order but thanks to Lindsay i found what i thought was missing”

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Posted 2 days ago

Thank you for taking the time to leave your review. We're glad Lindsay could help you locate what you thought was missing. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“All the staff at Cartridge People are so helpful and lovely. Yesterday Marianne helped me with my order. It has to be the most efficient company I have ever dealt with.”

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Posted 2 days ago

Thank you for taking the time to leave your review. We're thrilled to hear Marianne was able to help and that you found our service efficient. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“Helpful and accommodating”

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Posted 2 days ago

Thank you for taking the time to leave your review. We're glad to hear you found the service helpful and accommodating. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 1 day ago

“Excellent customer service. Prompt response, and found problem with the cartridge delivered. Will get full refund. Pleased with the service.”

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Posted 2 days ago

Thank you for taking the time to leave your review. We're glad to hear the issue with the cartridge was identified and that a full refund will be issued. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“I was having difficulty printing out using colours, which suggested a faulty cartridge. I couldn’t prove this, but when I contacted the Company I tried using their suggested route but failed to improve the colour output. Aden was swift in replying, with promise to send replacements. Cartridge People are swift in dealing with customers’ problems and I await the arrival of the replacement.”

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Posted 2 days ago

Thank you for taking the time to leave your review. We're glad Aden replied promptly and that we’ve arranged replacements. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“Have used cartridge people in the past fast delivery Very good value”

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Posted 2 days ago

“Lindsay and Phil were very helpful when I had a cartridge which malfunctioned. First time I've had a problem.”

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Posted 2 days ago

Thank you for taking the time to leave your review. We’re glad Lindsay and Phil could help with the malfunction and that you had a positive experience. We’ll pass your kind words on to the team. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“Somehow when I checked the order - the delivery address was wrong ! so I made contact requesting to change - Phil got on the case quickly & resolved this problem - well done , many thanks”

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Posted 2 days ago

Thank you for taking the time to leave your review. We’re glad to hear Phil resolved the address issue quickly and that you’re happy with the service. We’ll pass your kind words on to Phil and the team. If you need anything else, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“One of the cartridges I received was faulty. The problem was dealt with in a friendly efficient way and replacements are on the way. Full marks, a top company”

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Posted 2 days ago

Thank you for letting us know. We’re glad the issue was resolved quickly and that replacements are on the way. If you need anything else, just let us know. Warm regards, Team Cartridge People

Posted 2 days ago

Cartridge People is rated 4.8 based on 124,926 reviews