Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 127,140 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 127,140 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service”

Helpful Report

Posted 2 days ago

“Quick and easy to order, love the fact you can be certain of what ink matches your printer, that is really handy. I also had an issue with delivery (the courier was at fault in this case) and Chris in customer services resolved this, he was so helpful and friendly. I would definitely recommend their services :)”

Helpful Report

Posted 2 days ago

Good morning, Thank you for your kind words. We’re glad ordering was quick and easy and that the ink matching is helpful. It’s great to hear Chris helped resolve the delivery issue and that you’re happy with the service. I’ll pass your thanks on to Chris. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“Gemma was really helpful today. She made sure I was put back on marketing to receive the voucher codes. I can't understand how I was taken off because I order by phone, not online, so I only got 10% discount.”

Helpful Report

Posted 2 days ago

Good morning, Thank you for your kind words. We’re glad Gemma could help ensure you’re set up to receive the voucher codes. We’ll look into why you were taken off and make sure the discount is applied correctly going forward. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“Marian very knowledgeable and helpful it was a pleasure talking with her.”

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Posted 2 days ago

Good morning, Thank you for your kind words. I am glad we have helped you. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“Cartridge people are very good, quick deliver, never any stock shortages to my knowledge. Pleasant to deal with.”

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Posted 2 days ago

“He knew how to look me up and dealt with my order expeditiously.”

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Posted 2 days ago

“Great support from Phil at the gang at Cartridge People.”

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Posted 2 days ago

Good morning, Thank you for your kind words. We’re glad Phil could help and that you’re happy with the service. I’ll pass your thanks on to Phil. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“I sent an email to say a cartridge I had been sent appeared to be faulty and had done all the necessary maintenance to try I correct the issue. I had a reply from Wiki within an hour to say he would send out a replacement. I have never had any trouble with purchases from this company before and highly reccomend them. Fantastic customer service, well done Wiki.”

Helpful Report

Posted 2 days ago

Good morning, Thank you for your kind words. We’re glad Wiki could help and that you’re happy with the service. I’ll pass your thanks on to Wiki. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“Very prompt service and fast resolution to my query.”

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Posted 2 days ago

“I had an issue with your Own Brand printer cartridge and emailed the company. Lindsay responded within the hour; she then helped me resolve the problem very quickly. Completely satisfied with the service.”

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Posted 2 days ago

Good morning, Thank you for your kind words. We’re glad Lindsay could help and that you’re happy with the service. I’ll pass your thanks on to Lindsay. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“I wrote with a problem with my printer and Lindsay replied promptly which was very helpful. Thank you.”

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Posted 2 days ago

“Melanie dealt with my request to cancel my order quickly with no fuss. I'd ordered the wrong ink cartridges by mistake so this saved me from wasted money.”

Helpful Report

Posted 2 days ago

Good morning, Thank you for your kind words. We’re glad Melanie could help and that you’re happy with the service. I’ll pass your thanks on to Melanie. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“My order was dealt with efficency and promptly, my delivery did not go so well. Evri did not notify me of my package arrival time and the delivery was made to a neighbour's outdoor post box 2 doors away even though I was in my home at the time. I knew nothing of the delivery until I received a picture of a post box I did not recognise as the delivery place. I had to look round my neighbours properties to match the box and fond my package. I reported this to Cartridge People and Sam was most helpful in helping locate my parcel.”

Helpful Report

Posted 2 days ago

Good morning. Thank you for your review. I am sorry to hear this about your delivery, but I am glad Sam was able to help you. If you need anything else, you know where to contact us. Kind regards, Cartridge People

Posted 2 days ago

“Very helpful when sorting my HP laser jet that rejected their cartridges - all working now”

Helpful Report

Posted 2 days ago

“Melanie has been very helpful. Thank you”

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Posted 2 days ago

“ALWAYS excellent service and good value for money.”

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Posted 2 days ago

“I am fairly new to Cartridge People and find the prices competitive and the delivery very fast - especially compared to my old HP print subscription. Customer service has been great on the rare occasion that a problem has cropped up.”

Helpful Report

Posted 2 days ago

“Questionable business practices in calling those who have just ordered from them to offer ‘’better’ deals and claiming that your HP printer will work perfectly with their new cartridges. It won’t. It will print OK but you will never know how much toner is left until you run out.”

Helpful Report

Posted 2 days ago

Good morning. Thank you for your feedback. I do apologise you feel this way. I will make sure you do not get contacted again when you place your orders. I can see you have been in contact with one of my colleagues who seems to have been sorting this problem out with you. If you need anything else, please let me know. Kind regards, Cartridge People

Posted 2 days ago

“I would like to thankyou and especially Lindsay for your help with faulty cartridge and the quick replacement sent to me. Plus the gift of some Yorkshire t bags.”

Helpful Report

Posted 2 days ago

Good morning, Thank you for your kind words. We’re glad Lindsay could help and that the replacement arrived quickly. I’ll pass your thanks on to Lindsay. The gift of Yorkshire tea bags is a lovely touch – we’re glad you enjoyed it. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

“PERSONAL, HELPFUL, FRIENDLY ADVICE AND SERVICE. Thank you Marianne. Order arrived next day and just fits our purpose. No wonder I remain a loyal customer and intend doing so.”

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Posted 3 days ago

Good morning, Thank you for your kind words. We’re glad Marianne could help and that your order arrived next day and fits your purpose. I’ll pass your thanks on to Marianne. If there’s anything else you need, just let us know. Kind regards, Team Cartridge People

Posted 2 days ago

Cartridge People is rated 4.8 based on 127,140 reviews