Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.76

4.8 Rating 112,844 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 112,844 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 14th May 2025

Ian J

Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

Cartridge People 5 star review on 11th February 2025

Ken P

226

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always great prompt service, easy to order from website, and when I made a mistake Caroline Helped fix it quickly, top marks!”

Helpful Report

Posted 1 day ago

Hi there, Thank you so much for your wonderful review! We’re thrilled to hear that you had such a positive experience with our prompt service and that Caroline was able to help you so swiftly. Your satisfaction is our top priority, and we’re here to assist you whenever you need. If you have any further questions or need assistance, please feel free to reach out! Warm regards, Alison Team Cartridge People

Posted 1 day ago

“Very swift & courteous service to resolve the issue of damaged parcel/delivery”

Helpful Report

Posted 1 day ago

“Caroline dealt with my customer service queries regarding delivery in a really professional manner. Caroline responded very quickly and I am happy with the outcome.”

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Posted 1 day ago

Hi there, Thank you for your fantastic feedback! We're delighted to hear that Caroline was able to assist you professionally and that you’re happy with the outcome. Quick responses are what we aim for, and it's great to know we met your expectations. If you have any further questions or need assistance, don't hesitate to reach out. Best wishes, Alison Team Cartridge People

Posted 1 day ago

“Problem sorted was PayPal did not notify me of refund”

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Posted 1 day ago

“Louise has provided the highest service. I got a super speedy reply and the information she provided helped locate my order.”

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Posted 1 day ago

Hi there, Thank you so much for your wonderful review! We’re delighted to hear that Louise provided you with speedy and helpful assistance. Ensuring our customers have a seamless experience is our top priority, and feedback like yours truly brightens our day! If you have any further questions or need assistance, please don’t hesitate to reach out. Warm regards, Alison Team Cartridge People

Posted 1 day ago

“Only recently found Cartridge People and have used to purchase branded toner for a new laser printer. Very good service, efficient and friendly with quick delivery too. Requested information on their recycling policy and received a comprehensive reply from Aden in a timely manner with ways in which I could recycle. Perfect!! Thank you, will definitely be using again.”

Helpful Report

Posted 1 day ago

Hi there, Thank you so much for your glowing review! We're thrilled to hear that you found us and that our service, along with Aden's prompt response on recycling, met your expectations. Providing helpful information and quick delivery is what we strive for, and it's wonderful to know you had a perfect experience with us. If you need any further assistance please do not hesitate in contacting us. Best wishes, Alison Team Cartridge People

Posted 1 day ago

“We have just started using Cartridge People and found the service great so far. Had to return a printer as we had ordered the wrong type and Louise was extremely helpful and efficient. Definitely recommend.”

Helpful Report

Posted 1 day ago

Hi there, Thank you for taking the time to share your positive experience! We're thrilled to hear that you found our service great and that Louise was able to assist you efficiently with your return. Your recommendation means a lot to us! If there’s anything else we can help you with, feel free to reach out anytime. Warm regards, Team Cartridge People

Posted 1 day ago

“Easyto order and speedy delivery.”

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Posted 1 day ago

“All very easy and good value”

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Posted 1 day ago

“good service, came very quickly”

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Posted 1 day ago

“Excellent service definitely use again.”

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Posted 1 day ago

“Very satisfied with the service.”

Helpful Report

Posted 1 day ago

“A very efficient company to deal with.Easy to order and arrived in a few days.I only had a problem with a cartridge once and it was sorted immediately without any issue”

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Posted 1 day ago

“I have been buying my cartridges from this company for many years, they offer competitive prices, fast delivery and the website is so easy to navigate. In recommend them highly.”

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Posted 1 day ago

“Website very easy to navigate so it was easy to place the order, and it arrived the following day. Excellent service”

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Posted 1 day ago

“Very efficient service received thank you.”

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Posted 1 day ago

“First brought complete set Cartridge People own in for my Epson printer and only installed magenta ink and did a print that resulted in print having to much magenta. Made a new order with Epson ink and after called customer service. Person was polite and sent a scanned copy of my print and they would call me back. Still haven’t called back. As I wanted compensation for unused ink. The new order with Epson Ink arrived replaced the magenta with Epson not issue with print. Print result perfect. Still haven’t received the call. Attached two photos 1x cartridge people NOT OK and 1x Epson Ink Ok”

Helpful Report

Posted 2 days ago

Dear Peter, Thank you for sharing your feedback with us. I'm really sorry to hear about the issues you've faced with the magenta ink. Please know that your experience is important to us, and we want to resolve this matter for you. I will get a Customer Service agent to call you to help with this issue. Best wishes, Melanie Team Cartridge People

Posted 1 day ago

“Courier, Evri, delivered my package to the wrong address!! Got in contact with Cartridge People to ask for help, after getting no where with Evri, and got an amazing response from Chris. He sent me photos of the house, the address and a map showing the location of where the courier had left my package. Package now retrieved with huge thanks to Chris 🥰🥰”

Helpful Report

Posted 2 days ago

Hi Denise, Thank you so much for your lovely feedback! We’re thrilled to hear that Chris was able to assist you in retrieving your package and provided such detailed help. Ensuring our customers have the support they need is what we aim for, and we’re so pleased to know Chris made a difference for you. If you need any further assistance, please feel free to reach out anytime. Warm wishes, Team Cartridge People

Posted 1 day ago

“Order received next day. Correct and complete.”

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Posted 2 days ago

“In my last review I mentioned that the paper I ordered had been slightly damaged at the corners in transit. I was able to work around the problem by adjusting the position of the image away from the from the corners. The Cartridge People got in touch regarding my review and have very kindly given me £20 off my next purchase. Now that's what I call service.”

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Posted 2 days ago

Cartridge People is rated 4.8 based on 112,844 reviews