Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 132,064 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 132,064 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had an issue with an Evri delivery that had gone missing. Sam resolved the issue quickly and efficiently and arranged for a replacement to be sent out asap. Much appreciated.”

Helpful Report

Posted 1 week ago

Thank you for letting us know. We’re glad Sam could resolve the missing Evri delivery issue quickly and arrange a replacement asap. Kind regards, Team Cartridge People

Posted 1 week ago

“I have been a customer for several years and the service has been professional every time. SAM talked me through a slight problem when entering my credit card details and soon got things sorted. Your own brand products are excellent for my printer and you save me money . Congratulations on your 25th anniversary today !”

Helpful Report

Posted 1 week ago

Thank you so much for your wonderful review Mike, and for being a loyal customer for several years. We're delighted to hear that Sam was able to quickly help resolve the issue with your payment details and make the ordering process as smooth as possible. We'll be sure to pass your kind words on to him. It's also fantastic to know that our own-brand cartridges continue to provide excellent quality while helping you save money. That's exactly what we aim for. Thank you for your continued support and for your congratulations on our 25th anniversary. We truly appreciate your custom and look forward to serving you for many more years to come. Kind regards, Team Cartridge People

Posted 1 week ago

“Good price and quick delivery”

Helpful Report

Posted 1 week ago

Thank you for your kind review. We’re glad you found the price good and delivery quick. Kind regards, Team Cartridge People

Posted 1 week ago

“There was a non-delivery of my cartridge form DPD but Liam dealt with the problem with great efficiency which converted an unhappy customer to a happy one. We ll dealt with”

Helpful Report

Posted 1 week ago

Thank you for sharing your experience, Richard. We’re glad Liam could resolve the issue efficiently and turn the situation around. Kind regards, Team Cartridge People

Posted 1 week ago

“I received excellent, friendly service from this company when speaking to Marianne after unsuccessfully attempting to fit cartridges for the first time. She patiently talked me through what to do, following up with an explanatory email. I advised her that I had got it sorted and she assured me me of any help required in the future. I will certainly use Cartridge People again and recommend to friends and family”

Helpful Report

Posted 1 week ago

Thank you for your kind review. We’re glad you had a great experience with Cartridge People. Kind regards, Team Cartridge People

Posted 1 week ago

“Sam was really helpful in talking through my query. He listened and we worked out the issue together. Always great service from this team. Thank you!”

Helpful Report

Posted 1 week ago

Thank you for your wonderful review, Clare. We’re glad Sam could help and that you had great service from the team. Kind regards, Team Cartridge People

Posted 1 week ago

“Having explained my problems to HANNAH -hearing, eyesight and age, she did everything to make ordering as easy and enjoyable as possible. Such a friendly, helpful and considerate experience, I can't wait to run out of ink !! Thank you Hannah Kind regards, Alan”

Helpful Report

Posted 1 week ago

Thank you for your kind review, Alan. We’re pleased Hannah could make ordering easy and enjoyable for you. Kind regards, Team Cartridge People

Posted 1 week ago

“Everyone at Cartridge People have been exceptionally helpful and pleasant whenever I have contacted them. This last time Vicky resolved my question for me in no time. Much appreciated.”

Helpful Report

Posted 1 week ago

Thank you for your kind review. We’re pleased to hear Vicky helped quickly and that you found everyone helpful and pleasant. Kind regards, Team Cartridge People

Posted 1 week ago

“I emailed Cartridge people today about a problem i was having with my Cyan printer cartridge, which i purchased about 4 months ago. I would like to thank Sam, who emailed me back promptly and told me my replacement cartridge would be in the next post. fantastic service! Anthony”

Helpful Report

Posted 1 week ago

Thank you for sharing your feedback. We’re glad Sam could respond promptly and arrange your replacement cartridge. It’s great to hear you had fantastic service. Kind regards, Team Cartridge People

Posted 1 week ago

“Really good, friendly, efficient customer service. When I had an issue with one of their products, they were very quick at responding and sorting out the refund.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for sharing your feedback. We’re glad our team was friendly, efficient, and quick to respond and arrange your refund. Kind regards, Team Cartridge People

Posted 1 week ago

“Thank you to Wiki I really appreciated your support with my query today. You were patient and very helpful in resolving the best way forward. It was good to speak to someone in person and I will continue to use and recommend your company.”

Helpful Report

Posted 1 week ago

Hi there, Thank you for sharing your feedback. We’re glad Wiki could help with your query, that you found the support patient and the guidance helpful, and that you had a positive in-person experience. We appreciate your continued support and recommendation. Kind regards, Cartridge People

Posted 1 week ago

“Quick response to phone call and Lindsay sorted my query about installing a toner which I thought did not fit.”

Helpful Report

Posted 1 week ago

Hi there, Thanks for taking the time to share your feedback. We’re glad Lindsay could help with your toner install question and that you had a quick response over the phone. Kind regards, Cartridge People

Posted 1 week ago

“gave quick technical assistance when having an issue with loading a new cartridge turned out you needed to remove from a casing, saved a lot of hassle potentially wasting time n money returning what were perfectly good cartridges”

Helpful Report

Posted 1 week ago

Hi Joe, Thanks for taking the time to share your feedback. We’re glad we could help with the loading issue and that removing it from the casing saved you time and money. Kind regards, Team Cartridge People

Posted 1 week ago

“I found Wiki very helpful and courteous. She went through options for me and guided me to the correct cartridge option for me. She answered any questions I had. I have always had a good service from Cartridge People and would use them again.”

Helpful Report

Posted 1 week ago

Thanks for the kind words about Wiki. We're glad she could guide you to the right cartridge and answer your questions. We appreciate your continued support and would be happy to help again in the future. Kindest Regards Team Cartridge People

Posted 1 week ago

“I cannot fault Cartridge People. Their own brand products I purchased (printer paper and ink cartridges) are excellent quality and very good value for money. The delivery service is also excellent.”

Helpful Report

Posted 1 week ago

Hi David, Thanks for the great rating. We’re glad our own brand products (printer paper and ink cartridges) are excellent quality and good value, and that the delivery service was excellent. Kind regards, Team Cartridge People

Posted 1 week ago

“Fast and simple”

Helpful Report

Posted 1 week ago

Hi Ibraheem, Thanks for the rating—glad you found it fast and simple. Kind regards, Team Cartridge People

Posted 1 week ago

“Great service had issue with our cartridges but Alison sorted it there and then no messing about. Thanks Alison much appreciated.”

Helpful Report

Posted 1 week ago

Hi Ben, We’re glad Alison could sort it there and then—thanks for letting us know. Kind regards, Team Cartridge People

Posted 1 week ago

“Had a defective cartridge but after various checks Wiki organised a refund. Excellent service and will buy again here”

Helpful Report

Posted 1 week ago

Hi Lesley, Thanks for sharing your experience. We’re glad the refund was organised and you were satisfied with the service. If you’d like to share any further details to help us improve, please let us know. Kind regards, Team Cartridge People

Posted 1 week ago

“Excellent response from Hannah who asked the right questions and attempted to resolve the issue. However in this instance problem still persisted which could be due to a faulty circuit on the flexibile Kapton circuit”

Helpful Report

Posted 1 week ago

Hi Gerson, Thanks for the feedback. We’re glad Hannah asked the right questions, and we’re sorry the issue persisted. If you’d like to share any additional details to help us investigate, please contact our support team. Kind regards, Team Cartridge People

Posted 1 week ago

“Great service very approachable friendly helpful just the need I never was let down for many years I am only use for your ink and your own products are very good”

Helpful Report

Posted 1 week ago

Thank you for your kind words, Kottiyattil. We’re glad our service met your needs and that you’re happy with our ink and products. Kind regards, Team Cartridge People

Posted 1 week ago

Cartridge People is rated 4.8 based on 132,064 reviews