Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 122,576 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 122,576 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 10th February 2026

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The cartridges I received did not work. Contacted the company and Gemma helped me out, eventually arranging a refund. Very good, quick, response but will order genuine HP products next time!!”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re glad Gemma could help and that the refund was processed promptly. Sorry the cartridges didn’t work this time. If you decide to give us another try, we’d be happy to assist with genuine HP options. Kind regards, Team Cartridge People

Posted 1 month ago

“I was helped today by Si Bennet, i received a drum cartridge that unfortunately seems to be faulty. He carefully guided me through steps to test this and when the problem couldnt be rectified he organised for a replacement to be shipped out on the next dispatch, Very pleased with the service, will continue to use The Cartridge People. Thanks Si great job”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re thrilled Si Bennet could help and that the replacement cartridge was organised promptly. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Good service, delivered on time and better price than your competitors. All in all, excellent!”

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Posted 1 month ago

“Fantastic service from Chris today. Delivery package was damaged in transit resulting in one of the cartridges getting mislaid. Fed this back to Chris who dealt with the issue immediately and arranged a replacement cartridge.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re thrilled Chris could help and that the replacement cartridge resolved the issue promptly. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“used before. good delivery. cartridges not used yet.”

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Posted 1 month ago

“My Lexmark just wouldn't recognise my own brand cartridge. I tried everything that search engines suggested and then reached out to Cartridge People. Aden was very helpful and ultimately just sent me a replacement cartridge, next day delivery, without any drama or hassle. This solved the issue instantly and I'll continue to use Cartridge People for all my printing needs”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re thrilled Aden could help and that a replacement cartridge with next day delivery solved the issue without any drama. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Customer Service - I contacted Cartridge People because two cartridges out of a multi-pack failed to be recognised by my printer. Lindsay was extremely helpful and, after checking some information, offered a refund, replacement or credit to my account. As I order regularly with the company I opted for the credit.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We're thrilled Lindsay could help and that you chose credit as you order regularly. If there's anything else you need, we're here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Phil was brilliant…resolved my query instantly. More companies should have similar customer service.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re thrilled Phil could help resolve your query instantly. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Great company to deal with, fast delivery, great prices and good customer service.”

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Posted 1 month ago

“I have used Cartridge People cartridges for many years, I had problems. with the latest one trying to set it up with my hp printer. I spoke to Marianne and sorted the problem out”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re glad Marianne could help sort the setup issue with your HP printer. If there’s anything else you need, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

“Fantastic service, had an issue and communication was outstanding. Dealt with Sarah & Louise, wouldn't hesitate to reccomend.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re glad Sarah & Louise could help and that the communication was outstanding. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Great site very easy and straightforward to use and great prices”

Helpful Report

Posted 1 month ago

“Ordered Cartridge people’s own brand but it didn’t work with my HP printer. Communicated with them and after a couple of emails they refunded the cost. Dealt with Lucy who was very switched on and made the full refund”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re glad Lucy could help and that the refund was processed smoothly. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Had a problem with a colour cartridge, Cartridge People's own brand, where the blue colour was not printing - even after cleaning etc. On explaining the problem I was sent a new, full replacement cartridge with no fuss the very next day. We all acknowledge that unexpected issues will arise with everything - thanks to Cartridge People for sorting this out quickly.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re glad we could resolve the issue quickly and get you a replacement cartridge. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Spoke to Sam on the telephone to discuss installation of own brand replacement ink cartridges. Recommendation was use printer manufacturers cartridges in this case. Full refund offered to be credited to my account. Thank-you.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re glad Sam could help and that a full refund was offered. If there’s anything else you need, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

“Efficient and quick response from Rachel regarding my query. Provided some good suggestions which enabled me to resolve my problem.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Rachel could help and that her suggestions resolved your issue. If there’s anything else you need, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

“I have been very pleased with the Customer Service received today. I had a problem with one of their own cartridges that didn't work in my printer. Excellent communication throughout the day resulting in free postage being provided to return part of my order and a full refund. Couldn't ask for more so will use going forward.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad you’re pleased with the customer service, the refund, and the free postage. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Louise , Many thanks for your excellent customer service and support much appreciated . Great price , fast delivery and support .”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Louise could help and that you’re happy with the service, price, and fast delivery. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Half of my delivery was missing - it looked as if the package had been opened/part of order gone. I contacted Gemma in customer services. Within an hour she had sorted my problem and has arranged to send out my missing order. Very impressed by her professionalism. I have my fingers crossed that the delivery goes according to plan. Many thanks Gemma.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Gemma could resolve the issue promptly and that you’re happy with the service. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent service. Sam was extremely helpful.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Sam could help and that you’re happy with the service. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 122,576 reviews