Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,286 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,286 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lucy provided excellent customer service, she sorted everything out quickly and efficiently, what more could one ask for. Thank you”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. We’re glad Lucy could help and that everything was sorted quickly and efficiently. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“Very pleased with the service today, i called Cartridge People as we had been let down by our contract printer supplies, i tried to obtain a toner locally, found someone else who didn't know what the cartridge was i needed as they'd never heard of it, and put the phone down! Marianne was very helpful and took the time to locate the alternative toner details and offered own brand or branded, due to time constraints after payment she arranged for me to collect direct from their local distribution warehouse, this was extremely useful to us. She also offered some pointers on how to safely exchange the cannisters if the own brand wasn't a tight enough fit. Very knowledgeable and very helpful Thank you Marianne !”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. We’re glad Marianne could help and that you had a positive interaction and that collecting from the local distribution warehouse was useful. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“I did not have to wait long to talk to a real person. Sam was polite and efficient and I now await delivery of my printer cartridges. Thanks.”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. We’re glad Sam could help and that you had a positive interaction, and that you’re awaiting delivery. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“I needed to check the item I had purchased was compatible with the printer I have. I was answered within minutes which was very quick and simple. Thanks Phil"”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. We’re glad Phil could help and that you got a quick, simple answer. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“very efficient service”

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Posted 1 month ago

“The lovely lady who answered my questions, was wonderful, she was fantastic from start to finish. Fixed all my problems !!”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. We’re glad Marianne helped you and was fantastic from start to finish and fixed all your problems. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“After a problem with our on-line payment, I called and ended up speaking to Phil, who provided good advice and an extra bit of discount! All sorted with a call! Thanks.”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. We’re glad Phil could help and that everything was sorted over the call. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“great sorted problem out promptly”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. We’re glad the problem was sorted out promptly for you. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“Had a problem with EVRI Delivering my package to wrong Address, Chris sorted out its location and we are now have it many thanks, very prompt service over and above what one could expect well don CHRIS.”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. We’re glad Chris could sort out the delivery issue and that you have the package now. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“I was impressed by Sheree's prompt response to the Cartrigde problem, the helpful advice on what might solve the problem and when that did not help the prompt provision (with no quibbles!) of a replacement.”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. We’re glad Sheree could help with the cartridge problem and that the replacement was provided promptly with no quibbles. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“Hannah very prompt and helpful in resolving an issue with my Epson printer which wouldn’t print. A cleaning cartridge and new ink cartridge which arrived the next day fixed the issue.”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. We’re glad Hannah could help and that the cleaning cartridge and ink cartridge arrived the next day to fix the issue. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“Had a problem with no memory supply. Rang Marianne at the company and she quickly arranged a replacement which arrived the next morning. Great service, thank you.”

Helpful Report

Posted 1 month ago

Thanks for sharing your experience. We’re glad Marianne could help and that the replacement arrived quickly the next morning. It’s great to hear you were well supported. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“I had a problem with a cartridge supplied by Cartridge people, where the printer indicated a faulty cartridge. When I spoke to Louise at Cartridge people she talked me through trying to rectify the problem. when this did not work she arranged a replacement cartridge, and that arrived very quickly! Excellent support and service - this was the first time that I have had an issue with their cartridges, so if there is a problem, I know they have my back!”

Helpful Report

Posted 1 month ago

Hi Alec, Thanks for sharing your experience. We’re glad Louise could help and that the replacement cartridge arrived quickly. It’s great to hear you felt supported. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“Outstanding service First class help with all my questions Highly recommended”

Helpful Report

Posted 1 month ago

Hi there, Thanks for sharing your experience. We’re glad you found the service outstanding and that we could help with your questions. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“Friendly service from Louise and no problem. Thank you”

Helpful Report

Posted 1 month ago

Hi Mercia, Thanks for sharing your experience. We’re glad Louise could help and that everything went smoothly. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“My printer didn't like refilled cartridges so I contacted customer services. Marianne was very helpful indeed and we decided that the best way forward was for her to refund my purchase. Excellent customer service! Thanks”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your experience. We’re glad Marianne could help and that a resolution was reached. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“Good service and good product”

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Posted 1 month ago

“Really appreciated the call back from Sam after I had ordered the wrong cartridge. Just receiving an email to say tough luck was not a good experience but the phone call made me see where the mistake was and we managed to order a replacement at not too great cost as i went for their own brand - and arranged for next day delivery. Situation rescued. Much appreciated.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your feedback. We’re glad Sam’s callback helped clarify things and that you were able to arrange a replacement with your own brand cartridge and next-day delivery. It’s great to hear the situation was rescued. If you need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“I had some problems installing and then operating a new cartridge. I spoke with Marianne, a Customer Service Agent for about 30 minutes. The cartridge was configured differently from those I have bought before and she sent a video by email to describe the mechanism, and she stayed on the call while I installed it. There was then a further issue in resetting my printer - which seems more of an art than a science! Our joint perseverance paid off and I finally got it operating. Marianne was professional throughout whilst being personable. Excellent service.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience, Simon. We’re really glad Marianne could help you get everything working and that her support stayed with you through the installation and printer reset. It’s great to hear the guidance and video made a difference. If you ever need anything else, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

“Many thanks for the speed with which you dealt with my query, Marieanne. Since using Cartridge People it is the only time that we have had a problem.”

Helpful Report

Posted 1 month ago

Hi Michael, Thank you for your feedback. We’re glad Marieanne could respond quickly, and we’re sorry this is the first time you’ve encountered an issue since using Cartridge People. If there’s anything else you’d like to share to help us improve, please don’t hesitate to reach out. Kind regards, Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 129,286 reviews