Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 122,579 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 122,579 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 10th February 2026

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Louise , Many thanks for your excellent customer service and support much appreciated . Great price , fast delivery and support .”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Louise could help and that you’re happy with the service, price, and fast delivery. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Half of my delivery was missing - it looked as if the package had been opened/part of order gone. I contacted Gemma in customer services. Within an hour she had sorted my problem and has arranged to send out my missing order. Very impressed by her professionalism. I have my fingers crossed that the delivery goes according to plan. Many thanks Gemma.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Gemma could resolve the issue promptly and that you’re happy with the service. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent service. Sam was extremely helpful.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Sam could help and that you’re happy with the service. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“For reasons that are being investigated, not all the items I ordered were in the delivery I received. Customer service were quick to answer the phone and Sam dealt with my problem very well. He accessed the order details and put the missing item for immediate dispatch. The best measure of an on-line company will always be how they deal with Customer problems and for me, Sam got it right.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Sam could resolve the issue quickly and that you’re happy with the service. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Great help from Lindsay today ! very prompt and supportive..........”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Lindsay could help and that you were happy with the service. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“There was a problem. Gemma dealt with it. 5 star service. Thank you.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Gemma could resolve the issue and that you’re happy with the service. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“As ever, I am very pleased with the products, price and customer service provided by Cartridge People However, my 'delivery' by DPD was dreadful. The two parcels were left at the gate, not delivered to the house. I am 78 yrs old with a heart condition but I had to complete the delivery by carrying the parcels from the gate, which is not visible from the house, to the house. DPD's cavalier attitude towards the customer is appalling. However, full marks to Cartridge People for getting back to me so promptly. Sam was most sympathetic and helpful and confirmed my very positive impression of Cartridge People. So, negative marks for DPD but great credit to Sam and Cartridge People for customer care.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Sam could resolve things for you and that you’re pleased with our products and service. We’re sorry the DPD delivery let you down this time; we’ll pass your feedback to the courier team to prevent a repeat. If there’s anything else we can do, please let us know. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent and prompt service from Gemma. Had ordered compatible cartridges without noticing the compatibility warning for printers under HP+. Issue promptly dealt with without drama. As a suggestion, it might be worth making it even more obvious on the web site the importance of, and how to check whether a printer is under HP+ or not.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Gemma provided excellent and prompt service and that the issue was dealt with quickly. We’ll take your suggestion about making the HP+ compatibility clearer into account. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Speedy service, affordable prices”

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Posted 1 month ago

“I have used Cartridge People for a number of years now and their customer service is excellent. My most recent contact was about a cartridge which didn't seem to work. I contacted them to report the issue and in less than 24 hours the issue was resolved thanks to Lucy and Sheree. The 100% guarantee really does what it says. Thank you for being a responsive company.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re glad Lucy and Sheree could help and that the 100% guarantee delivered. If there’s anything else you need, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Hannah was very patient with me when I submitted a problem with the cartridge I purchased and it turned out to be completely my fault.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Hannah was patient and that you had a positive experience with our service. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Have just spoken with Caroline about a faulty cartridge (only the second in 10 years) She was very helpful, and has organised a replacement without any fuss. I am very satisfied with all aspects of the Cartridge People operation, and remain a satisfied customer.”

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Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Caroline was able to help and that you had a positive experience with our service. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Lindsay was very helpful.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Lindsay was able to help and that you had a positive experience with our service. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“very helpful and prompt service. Sam was great help to me. Thank you Sam.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Sam was able to help and that you had a positive experience with our service. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Really appreciate the customer service skills from Wiktoria today.”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Wiktoria was able to help and that you had a positive experience with our customer service. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“I had an issue with a set of ink cartridges and Marianne was very helpful and gave me very precise instructions to resolve the issue. This matter was resolved very efficiently”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Marianne was able to help and that the issue was resolved efficiently. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Parcel not delivered despite courier saying it was. Sent email and Chris responded in 18 minutes telling me that replacement order would be sent out. Couldn't ask for better customer service than that!”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Chris was able to respond quickly and arrange the replacement. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Siobhan was ever so helpful in responding to my query. A no quibble replacement for a faulty product meant that it was no stress at all to get back on with work. Thank you!”

Helpful Report

Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Siobhan was able to help and that the replacement resolved things so smoothly. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Marianne was really helpful on the phone to get the cartridges working with the printer - full marks to Cartridge People and to her.”

Helpful Report

Posted 1 month ago

Good afternoon, Thanks for taking the time to leave a review. We’re really glad Marianne was able to help on the phone and get the cartridges working with your printer. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“I phoned to enquire about problems with my printer failing to recognise that a fairly new Cartridge People cartridge was installed. Aden was able to talk me through the problem and sort out a solution and now the printer is working fine. Many thanks!”

Helpful Report

Posted 1 month ago

Good afternoon, Thanks for taking the time to leave a review. We’re really glad Aden was able to help and that your printer is now working fine. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 122,579 reviews