Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 133,734 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 133,734 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 14th October 2026

233

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I was attended to by Phil today, he was very nice, polite and very helpful.”

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Posted 3 weeks ago

Good afternoon, Thank you for taking the time to leave a review. We’re glad Phil was nice, polite and very helpful. l will pass your kind words on. Kind regards, Caroline. Team Cartridge People

Posted 3 weeks ago

“I have used this company for a few years now and find them to be very helpful. Customer service is very good and you can actually speak to a person. This gives me no hesitation in recommending this company to you.”

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Posted 3 weeks ago

Thank you for taking the time to leave a review. We’re glad our customer service was helpful and that you can actually speak to a person. We appreciate your recommendation and are grateful for your support over the years. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Great service from Sam!! Very professional and helpful, ensuring I was immediately called back after being cut off. Will be using this service again.”

Helpful Report

Posted 3 weeks ago

Good afternoon, Thank you for taking the time to leave a review. We’re glad Sam was professional and helpful, and that you were called back promptly after being cut off. We appreciate your kind words and look forward to serving you again. Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“Excellent phone service and advice from Sam. Urgent need for cartridges which were delivered next day as promised. Very many thanks.”

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Posted 3 weeks ago

Good afternoon, John, Thank you for taking the time to leave a review. We’re glad Sam provided excellent phone service and advice and that your cartridges arrived next day as promised. Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“Aden was very helpful and hopefully all problems resolved. Faulty cartridges to be replaced and should be with me shortly.”

Helpful Report

Posted 3 weeks ago

Good morning, Thank you for taking the time to write a review. We're glad Aden could help and that things are moving forward. If you don’t receive the replacement shortly, please let us know and we’ll assist further. Kind regards, Caroline. Team Cartridge People

Posted 3 weeks ago

“Good service, timely delivery and reasonable prices, what more can you ask for. Thanks to Team Cartridge People”

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Posted 4 weeks ago

“Alison in customer services has been very efficient in dealing with my recent non delivery issue. The general service provided the company is excellent and I have no problem in providing a first rate review”

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Posted 4 weeks ago

Good afternoon, Kenny, Thank you for taking the time to leave a review. We’re glad Alison in customer services was efficient in dealing with your recent non-delivery issue and that you’re happy with the general service. We look forward to dealing with you again. Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“Sam responded immediately to my pleas for help and offered to monitor the status of my delivery which succeeded”

Helpful Report

Posted 4 weeks ago

Good afternoon, Charles, Thank you for taking the time to leave a review. We’re glad Sam could respond immediately and offer to monitor your delivery and that it succeeded. We look forward to dealing with you again soon. Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“Excellent service..telephoned me when I struggled with an order to make surethat I received the correct products on time”

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Posted 4 weeks ago

“Fantastic service, order on line and delivered within 2 days.”

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Posted 4 weeks ago

“Next day delivery, very quick! Melanie was very helpful in updating my telephone details, and to cap it all, the price is right!”

Helpful Report

Posted 4 weeks ago

Good afternoon Keith, Thank you for taking the time to leave a review. We’re glad to hear you had next-day delivery, that Melanie could help update your telephone details, and that you found the price right. We look forward to dealing with you again. Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“I am mostly pleased with this company. They are good at keeping customers informed of any Cost savings they can pass on to customers. With my last order of HP products I received a telecommunication recommending Cartridge People Compatible Inks. Mostly I am happy with using them, until recently, as a result I rang the company. Siobhan, was the operator answering my call. I would like to praise Siobhan for the professional and understanding way my communication was handled, I did ask if I could do a review and include their name. To which Siobhan agreed and said they would send a email with a link. Thank you Siobhan for your assistance and despite my call being made minutes before close off time, you stayed on the the telephone, took my details and resolved my complaint, with no hesitation or inability to act on a decision and resolution. Brownie Points to Siobhan from Davina.”

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Posted 4 weeks ago

“I had problems trying to get my Brother Printer to accept a new toner cartridge. The "Replace Toner" message would not go and effectively killed the Printer. I used another new cartridge from stock with the same result. Marianne from customer service walked me through the usual fixes to no avail. She sent a replacement cartridge which worked. I went back to customer service and was dealt with by PHIL who was very helpful and ordered another cartridge to top up my stock. I am very impressed by the attitude, knowledge and service provided by all concerned.”

Helpful Report

Posted 4 weeks ago

Good afternoon, Thank you for taking the time to leave a review. We’re glad Marianne could guide you through the fixes and that the replacement cartridge helped, and that Phil’s assistance with topping up your stock was helpful. We’re delighted you’re impressed with the service. Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“After we found out your cartridges were not compatable with HPinkjet printer we manaaged to find out hp put a clich in the printer, so could not use the cartridge peoples. so Thankyou vey much for your help Sam/”

Helpful Report

Posted 4 weeks ago

Good afternoon, Thank you for taking the time to leave a review. We’re glad Sam could assist and that you found the help useful. If you need us again, you know where we are. Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“Price very good. Order went to wrong address but quickly sorted by Lindsey.”

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Posted 4 weeks ago

Good morning, Thank you for taking the time to leave a review. We’re glad Lindsey could quickly sort out the address issue and that you’re happy with the price. We look forward to dealing with you again soon. Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“Thanks for your great customer service, I received a damaged pack of photo paper and Phil helped resolve my problem straight away.”

Helpful Report

Posted 4 weeks ago

Good afternoon, Thank you for taking the time to leave a review. We’re glad Phil could resolve the issue promptly and that you’re happy with the service. We look forward to assisting you again in the future. Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“Had a problem with black cartridge, not certain if it was the printer or the cartridge. Explained situation to CP and they offered a replacement or refund immediately. Replacement accepted and received the following day. Dealt with by Simon Heath who provided excellent service.”

Helpful Report

Posted 4 weeks ago

Good afternoon, Thank you for taking the time to leave a review. We’re glad Simon Heath could help resolve the issue and that the replacement arrived the following day. If you need us again, you know where we are. Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“I was having a slight problem with my printer cartridges and the lovely people in Customer Services helped me resolve the issue. Thanks to Simon, George, Melanie and Si. Much appreciated. Richard”

Helpful Report

Posted 4 weeks ago

Good morning, Thank you for taking the time to leave a review. We’re glad the lovely people in Customer Services, Simon, George, Melanie and Si could help resolve the issue. We look forward to dealing with you again soon Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“Si Bennett was incredibly helpful sorting out a problem I had with a toner, even though it had nearly been a month since purchasing”

Helpful Report

Posted 4 weeks ago

Good morning, Thank you for taking the time to leave a review. We’re glad Si Bennett could help sort out the toner issue, even though it had nearly been a month since purchase. We look forward to dealing with you again soon. Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

“After a problem with a delivery of some cartridges which were delivered some 3 miles from us, Cartridge People were more than helpful and sent a replacement the next day. A further box of cartridges then arrived and with the very helpful Simon Heath we resolved that too. Cartridge People are more than helpful and what's more, you can very easily speak to an human very quickly. I will certainly be ordering future cartridges from them.”

Helpful Report

Posted 4 weeks ago

Good morning, Thank you for taking the time to leave a review. We’re glad the replacement arrived quickly and that Simon Heath could help resolve the additional box. It’s great to hear you found it easy to speak to a human. We look forward to dealing with you again soon. Kind regards, Caroline. Team Cartridge People.

Posted 3 weeks ago

Cartridge People is rated 4.8 based on 133,734 reviews