Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 134,369 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 134,369 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent company with good prices and fast delivery.If they think they can help in any way they contact you with cheaper opt ions you can make your own mind about.I have had some of their own products and they are as good as they say but sometimes I like to choose the correct ones for my printer.Will certainly like to stay with this company for all future requirements.”

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Posted 1 month ago

“Awesome service”

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Posted 1 month ago

“To place an order couldn't be easier, the staff are so polite and helpful, it's a pleasure doing business.”

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Posted 1 month ago

“Excellent service, consistent and reliable.”

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Posted 1 month ago

“Was veryhappy with the service I received, came very quick”

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Posted 1 month ago

“Competitive”

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Posted 1 month ago

“Prompt service andadmin”

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Posted 1 month ago

“When I had a problem with a cartridge the staff were very helpful - thank you”

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Posted 1 month ago

“Quick service and the ‘own brand’ ink cartridges work faultlessly in my printer for much less than the Canon originals.”

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Posted 1 month ago

“I always use cartridge people for my printer ink. This time usual quick dispatch but my order got stuck at the carrier stage at evri. It sat there for 8 days in local depot. I sent CP an email and said I would never use them again I was so hacked off. I emailed a complaint which was expertly dealt with by Sam. The original order was cancelled and ink resent to me via another courier. I may give them another chance now. Still waiting though for my order to arrive 4 days now after contact with CP.”

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Posted 1 month ago

Thank you for your feedback. We're very sorry to hear about the issues you experienced with the delivery of your order. As a long-standing customer, we can completely understand your frustration, especially after your parcel remained at the courier's depot for such a long period. We're pleased to hear that Sam was able to assist and that your complaint was handled professionally. When it became clear there was a problem with the original shipment, we cancelled the order and arranged for a replacement to be sent via an alternative courier. That said, we appreciate that you're still waiting for the replacement to arrive and understand why this has been disappointing. We know that when you're relying on your printer supplies, any delay can be frustrating. Thank you for giving us the opportunity to put things right. We genuinely value your custom and are grateful for your kind words about Sam's service. We hope that once your replacement order arrives, we'll be able to restore your confidence in Cartridge People. Thank you again for your feedback and for considering giving us another chance. Kind regards, Team Cartridge People

Posted 1 month ago

“Great pricing, fast delivery and excellent product. A massive thanks to Cartridge People for providing an amazing service!!”

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Posted 1 month ago

“I had an issue with my long standing printer and Phil was super helpful - he spent time ensuring it wasn’t user error and walked me through common issues. All resolved in good order. It’s this sort of service that keeps me coming back to Cartridge People.”

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Posted 1 month ago

Thank you for your kind words, Zac. We’re really glad to hear that Phil could help and take the time to check for user error and guide you through common issues. It’s great to know everything was resolved in good order, and we appreciate you continuing to choose Cartridge People. Kind regards, Team Cartridge People

Posted 1 month ago

“Incredibly quick service. Interesting conversation with member of staff re your own cartridges, agreed to purchase one cartridge to see how it might work, not yet tried.”

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Posted 1 month ago

“Item was delivered promptly and was well packaged. Thankyou”

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Posted 1 month ago

“Amazing speedy delivery service. Cheaper than in store purchases.”

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Posted 1 month ago

“..........”

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Posted 1 month ago

“I've been using these guys for several years and they always deliver catridges that work at a reasonable cost.”

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Posted 1 month ago

“Cartridge People keep in touch offering what's of interest, nothing annoying. Their service is great at ordering and delivery. It would be great to have an offer on cartridges which is my main purchase.”

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Posted 1 month ago

“Nothing changes. Your service in the past and my recent purchase was just as good.”

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Posted 1 month ago

“Called after a week of waiting for E**i to deliver my parcel, over £200 of ink products. Customer services were fabulous, checked the delivery status, took ownership of the problem, and sent out a new order, by DPD who delivered it the next day. Amazing work. Thank you”

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Posted 1 month ago

Cartridge People is rated 4.8 based on 134,369 reviews