Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 134,358 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 134,358 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Really efficient return service for recycling old cartridges - Sheree was super-helpful.”

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Posted 1 month ago

Thank you for your feedback. We’re glad to hear our return service for recycling old cartridges was efficient and that Sheree was super-helpful. We appreciate you taking the time to share your experience. Kind regards, Team Cartridge People

Posted 1 month ago

“Very good company Highly recommend using them”

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Posted 1 month ago

Thank you for your feedback. We’re glad to hear you had a positive experience and appreciate the recommendation. Kind regards, Team Cartridge People

Posted 1 month ago

“I've had more human interatction with the teams here than in my own household! What a delight it has been from Sam helping me out with a qurery on delivery and Carl giving me the good news our account had been set up! I am chuffed to bits with the personal touch. Thank you.”

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Posted 1 month ago

Thank you so much for your review. I absolutely loved reading your comments! While I'm not sure we can compete with your household for conversation, I'm delighted to hear that you've enjoyed the personal service from our team. It's fantastic to know that Sam was able to assist with your delivery query and that Carl was on hand with the good news about your account being set up. I'll be sure to pass on your kind words to them both. At Cartridge People, we pride ourselves on offering a personal touch alongside great value, so it's wonderful to hear that this has made such a positive impression. Thank you for your support, and for taking the time to share your experience. We're chuffed to bits that you're chuffed to bits! 😊 Kind regards, Team Cartridge People

Posted 1 month ago

“No problems, ordered cartridges and came with in two days.”

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Posted 1 month ago

“Emma dealt with my problem quickly and politely.”

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Posted 1 month ago

Thank you for your feedback. We’re glad to hear Emma dealt with your problem quickly and politely. Kind regards, Team Cartridge People

Posted 1 month ago

“Easy to find and order the correct cartridge, and super quick delivery”

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Posted 1 month ago

“Top notch service and quality products. Highly recommended!”

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Posted 1 month ago

“As always, an excellent service and advice from a knowledgeable and informative staff. A pleasure to do business with. Of course the toner cartridges have worked a treat. That was the bonus.”

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Posted 1 month ago

“After a problem with a Lexmark substitute cyna. ink cartridge, George sent me a replacement super quickly and all is workign weell now”

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Posted 1 month ago

Thank you for your feedback. We’re glad to hear George arranged a replacement quickly and that everything’s working now. Kind regards, Team Cartridge People

Posted 1 month ago

“great service; cartridges arrived a day earlier than expected. Would recommend.”

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Posted 1 month ago

“Options were very clear and item easy to order delivery was really quick and would record to anyone looking to purchase ink cartridges”

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Posted 1 month ago

“I have used cartridgepeople since 2016. I use them mostly because the prices are very good, but also because they deliver very quickly. Recently I went to print a document and my printer wouldn't recognise the cartridge. An online search suggested that this could be due to a chip failure which would be covered by their warranty. I looked back at my order history and saw that the cartridge in question had been purchased over a year ago. I then thought I must be out of luck but a further search told me that their own brand cartridges are covered for three years 😁 I contacted them via the forum on the online website. The next morning Alison replied by email with a set of instructions to resolve the problem. I followed all the suggestions but nothing worked. I then felt a bit despondent, I thought there'd be no way I could prove it was a chip failure, and it took me over two weeks to reply to Alison. I was wrong! Alison got back to me straight away and sent me a replacement cartridge. TL/DR the customer service is excellent and props to Alison👏😎”

Helpful Report

Posted 1 month ago

Thank you for your detailed feedback and for being a loyal customer since 2016. We're delighted to hear that our competitive pricing and fast delivery have kept you coming back over the years. I'm sorry to learn that you experienced an issue with a cartridge not being recognised by your printer, but it's fantastic to hear that our guarantee gave you the peace of mind to get in touch. I'm especially pleased to hear about the excellent service you received from Alison. Although her troubleshooting steps weren't able to resolve the issue, she remained committed to helping and quickly arranged a replacement cartridge when it became clear that further assistance was needed. We pride ourselves on standing behind our products and providing helpful, hassle-free customer service, so it's wonderful to know that Alison's support turned what could have been a frustrating experience into a positive one. Thank you for your continued trust in Cartridge People, and for taking the time to share your experience. I'll be sure to pass your kind words on to Alison, who I'm sure will be thrilled to receive the recognition. Kind regards, Team Cartridge People

Posted 1 month ago

“The item was just what I wanted at a good price and when Paypal decided to insert a years old address into the delivery field I then had to call the Cartridge people contact centre. I spoke to someone who was incredibly friendly and helpful and it was sorted in less than a minute. The item arrived within 24 hours, so excellent service. Cheers.”

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Posted 1 month ago

Thank you for your review. It's great to hear that you found exactly what you needed at a good price. I'm sorry that PayPal decided to dust off an old address and add a little unexpected excitement to your order! I'm delighted to hear that a member of our customer service team was able to quickly put things right. We know how frustrating address issues can be, so it's fantastic that the problem was resolved in less than a minute and that your order still arrived within 24 hours. Thank you for your kind words about the service you received. We pride ourselves on offering friendly, efficient support, and it's wonderful to know that this helped turn a potential headache into a smooth experience. We really appreciate your feedback and your custom. Kind regards, Team Cartridge People

Posted 1 month ago

“Great service and delivery of compatible ink cartridge at a good price. Thank you”

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Posted 1 month ago

“Wiki was courteous and professional. Price & delivery good..”

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Posted 1 month ago

Thank you for your feedback. We’re glad to hear Wiki was courteous and professional, and that you were happy with the price and delivery. Kind regards, Team Cartridge People

Posted 1 month ago

“My inks arrived quickly. Their own brand is just a good as the hp inks. I was concerned the first time I got them but they have been great and last for ages also a very good price.”

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Posted 1 month ago

“Bought a cartridge sometime ago now and tried to print off it, but the printer wasn't recognising the amount of ink in it. I contacted Cartridge People and MELANIE informed me what to do. It was all down to the cartridge drying up a bit but after immersing it in warm water the ink started to flow and we're back printing again! Whippee”

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Posted 1 month ago

Thank you for sharing your experience. I'm sorry to hear that you had a problem with your cartridge after it had been stored for some time, but I'm delighted to hear that Melanie was able to help get you back up and running. It's great to know that her advice did the trick and that, after a little warm-water revival, the ink was flowing again and your printer was back in action. Sometimes a simple fix is all that's needed! Thank you for your kind words about Melanie's support. I'll be sure to pass your feedback on to her, and I'm sure she'll be pleased to hear that her guidance helped resolve the issue. We really appreciate your custom and thank you for taking the time to leave such positive feedback. Happy printing... Kind regards, Team Cartridge People

Posted 1 month ago

“These are really good quality and value cartridges. I have had both colour and black and the print quality is excellent.”

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Posted 1 month ago

“I'd never used Cartridge People before, but they had an item I was having difficulty getting hold of, so that was a good start. Also, it was delivered the next day, which I absolutely was not expecting! So full marks from me, I will definitely use them again :)”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re glad to hear you found what you needed and that it arrived quicker than expected. We appreciate your kind words and look forward to helping again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“Maybe Cartridge People are efficient but more than two weeks later, I have yet to see the ink thanks to EVRI's fecklessness.”

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Posted 1 month ago

Thank you for your review. I'm very sorry to hear that you have not yet received your order and appreciate how frustrating this must be, especially after waiting more than two weeks. We have checked our records and can see that you have not contacted us directly regarding this issue. Unfortunately, we are not always made aware of delivery problems by our couriers, so unless customers let us know there is a problem, we may be unaware that a parcel has not arrived. The vast majority of our orders are delivered within two working days of dispatch. We do ask customers to allow up to five working days for delivery before getting in touch, but your delay is clearly much longer than we would expect. Please contact our Customer Service team and we will be happy to investigate this for you and work towards a resolution. Call us: 0203 001 0234 Our Customer Service team is available Monday to Friday, 9am to 6pm (excluding bank holidays). Alternatively, you can complete our Contact Us form and a member of the team will respond as soon as possible. If you would prefer a call back, simply select the "Call Back" option when submitting the form. We look forward to helping you get this resolved. Kind regards, Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 134,358 reviews