Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 132,254 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 132,254 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 16th September 2026

233

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and efficient. User friendly site and good prices”

Helpful Report

Posted 1 week ago

“i will be very hesitant to use your service again , you sent the ink on 26th July however the delivery firm you use in Evri are shocking i recieved my ink on 3rd September .”

Helpful Report

Posted 1 week ago

Thank you for your review. I’m sorry to hear about the delay and the issues with the delivery service. Receiving your ink so late after dispatch clearly caused frustration, and this isn’t what we want for our customers. If you’d like us to take a look at what happened with this order and the courier, please contact our Customer Service team so we can review the details and assist further. Kind regards, Team Cartridge People

Posted 1 week ago

“Always good value, and prompt delivery”

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Posted 1 week ago

“perfect service all the time. Brian”

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Posted 1 week ago

“Our print cartridges arrived on the scheduled date and in good time. They arrived with a return envelope for the used cartridges which saved them from going in the waste bin.”

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Posted 1 week ago

“Cartridge ran out in a week”

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Posted 1 week ago

Thank you for your review. I am concerned to read that you are not satisfied with the life of the cartridge. However, I can see that you have not contacted us directly regarding this issue. All of our products are fully guaranteed, and our Customer Service team would be happy to investigate and provide support. Please get in touch with us directly so that we can review the issue and work towards a suitable resolution for you. We look forward to hearing from you. Kind regards, Customer Service Team

Posted 1 week ago

“Order arrived early from courier. Much better than Royal Mail. I miss my free pen!”

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Posted 1 week ago

“So quick, efficient and reasonably priced ... what more do you want?!”

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Posted 1 week ago

“Always such an easy process ordering and never had any problems with their own brand cartridges.”

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Posted 1 week ago

“Gemma was really great in responding quickly to my email and pointing me in direction of product I was looking for.”

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Posted 1 week ago

Thank you for your review. We're glad Gemma was quick to respond and could point you in the direction of the product you were looking for. Kind regards, Team Cartridge People

Posted 1 week ago

“Thanks for the chat Melanie was very helpful”

Helpful Report

Posted 1 week ago

Thank you for your review. We're glad Melanie was very helpful during the chat. Kind regards, Team Cartridge People

Posted 1 week ago

“Whenever I order from Cartridge People the service is excellent, it always arrives when expected and in fsct it is sometimes earlier than epected, excellent service and product”

Helpful Report

Posted 1 week ago

“Unfortunately compatible cartridge did not work properly but Cartridge People were quick to refund and original cartridge which I also purchased from them was perfect. Thanks Gemma. Note that if a cartridge doesn't work properly although they will replace or refund with no quibble this does NOT include postage costs.”

Helpful Report

Posted 1 week ago

Thank you for your review. I am concerned to read your comment suggesting that the full order was not refunded. Having reviewed your account, I can confirm that a full refund was processed. I'm pleased to hear that the original cartridge worked perfectly and that you were satisfied with the speed of the refund process when the compatible cartridge did not perform as expected. Regarding postage costs, our returns and refund policy is reviewed on a case-by-case basis, depending on the circumstances of the order and return. If you believe there is anything outstanding on your account, please contact our Customer Service team and we will be happy to investigate further. Kind regards, Customer Service Team

Posted 1 week ago

“Very efficient servicr”

Helpful Report

Posted 1 week ago

“The cartridges we required were easy to order, at a reasonable price and arrived in good time. No problems at all. Well done Cartridge People!”

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Posted 1 week ago

“Always easy to order, delivery prompt”

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Posted 1 week ago

“The product range is excellent and I purchase a number of items from them, as and when needed. I have been a customer for many years and the service I receive is always very efficient and helpful and delivery very prompt.”

Helpful Report

Posted 1 week ago

“I've been using these cartridges for years as they offer a decent saving over the OE Canon ones and have been largely happy with them. I once had a coulpe of faulty cartridges which they said they'd send me some replacements but they never arrived. Luckily I had enough spare cartridges to not run out and have had no problems since, despite placing many orders over the years. They arrive quickly too, which is always useful if you've left it late to order some replacements.”

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Posted 1 week ago

“Outstanding service right price and superquick delivery”

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Posted 1 week ago

“Excellent service”

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Posted 1 week ago

Cartridge People is rated 4.8 based on 132,254 reviews