Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 122,599 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 122,599 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 10th February 2026

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service from Sam who was extremely helpful and has provided me with exactly what I required. I would happily recommend Cartridge People to any of my friends and acquaintances. Thank you, Sam for your assistance.”

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Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad Sam could help and that you’re happy with the service. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Answered my query promptly. Once again Cartridge People has proved to be an excellent company, on price, service and dealing with queries. Thank you.”

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Posted 1 month ago

Thanks for taking the time to leave a review. We’re really glad we could help with your query and that you’re happy with our price and service. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Good price. Good delivery time. By”

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Posted 1 month ago

“Amazing service. Quick and reliable. Thanks”

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Posted 1 month ago

“Thanks to Si Bennett who helped me facilitate a return while I was travelling abroad and would've missed the cut-off date by a day or two. Very fast replies and really helpful.”

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Posted 1 month ago

Good afternoon. Thanks for letting us know. We’re really glad Si Bennett could help with your return while you were travelling and that you’re happy with the service. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Having purhased Canon replacement inks on line, I received a phone call the next day from Cartridge People sales team who tried to use "very hard sell techniques" to get me to change my order to CP own brand acrtridges. NB in the ordering process CP state that "mobile telephone number would only be used in connection with my delivery" !!!!! This is a total lie !!! They refused to accept that I wanted only to purchase the Canon product & kept trying to sell me their own product. The whole experience was disgusting & I wish I had ordered again with Staples who were only £1 more expensive. I will never use CP again after this experience & will make others aware of the awful sales techniques they use.”

Helpful Report

Posted 1 month ago

Good afternoon. Thank you for your feedback. I will note this up for you, but I can only apologise for how you feel, this is not how we want you to feel. Kind regards Lucy Cartridge People

Posted 1 month ago

“The usual high standard. Packaging secure and undamaged. Delivery was prompt as expected .”

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Posted 1 month ago

“I did not receive my package, due to the courier not delivering it to a safe place, and LUCY (from Cartridge People) was exceptional in dealing with it, and has resolved by re sending my order... A+++ for customer service. It was NOT the fault of Cartridge people, but they have dealt with it very professionally, will definitely be using them in the future... HIGHLY recommend Company.”

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Posted 1 month ago

Good afternoon, Thanks for letting us know. We’re really glad Lucy could help and that you’re happy with the service. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Always helpful and excellent products - thanks to Sam for answering my query on the phone.”

Helpful Report

Posted 1 month ago

Good afternoon. Thanks for letting us know. We’re really glad Sam could help with your query on the phone. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“The delivery was held up by the post around the New Year. Ringing CP couldn’t have been better or more helpful. An excellent company with excellent staff.”

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Posted 1 month ago

“This company gave me the best service that I've ever received, it's clear that there is a genuine care for their customers and the representitive that I spoke with over the phone, Sam, was very helpful and kind. I needed an order urgently due to my own mistake with timing during a busy season, when I emailed them with my concerns I received an extremely quick response and they were happy to upgrade my shipping so that I could get my package on time. It was a big relief and many companies would not have done this, so thank you! You've definitely earned my loyalty and I'll be shopping here for all of my inks from now on.”

Helpful Report

Posted 1 month ago

Good afternoon. Thanks for letting us know. We’re really glad to hear you received excellent service and that Sam could help upgrade your shipping to get your order to you on time. We appreciate your loyalty and look forward to assisting with all your ink needs in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent product and wonderful customer service.”

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Posted 1 month ago

“Cartridge People deliveries do arrive swiftly but one. Before Christmas I placed an order of ink toner and Evri was late with our delivery. I arrived back to the office in the new year and Evri had lost our parcel. Cartridge People customer services team has been very supportive with dealing with the matter. The issue has been resolved and I kindly asked them not to use Evri which they have taken on board.”

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Posted 1 month ago

“Fantastic customer service as always Sam was very helpful and helped me at every stage even emailed a guide to run through incase this issue happened again. Turned out it was an internal user that selected auto updates by accident and locked the function to not update. Thank you Sam great help!!”

Helpful Report

Posted 1 month ago

Good afternoon, Thanks for letting us know. We’re really glad Sam could help at every stage and that the guide was useful. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“I had a quick and helpful response to my inquiry from Sheree.”

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Posted 1 month ago

Thanks for taking the time to leave a review. We’re glad Sheree could help and that you had a positive experience. I will be assured to pass on your kind words to Sheree Kind regards, Liam Cartridge People

Posted 1 month ago

“Great response when things go wrong..... and good choice of products”

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Posted 1 month ago

“Excellent service, fast delivery, thank you”

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Posted 1 month ago

“Very friendly and offering good practical advice”

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Posted 1 month ago

“Always excellent products, delivery, packaging, service. And on this one occasion when I did have a problem it was resolved within 24hours to my complete satisfaction. If only more companies could deliver such a brilliant service! Thank you!”

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Posted 1 month ago

“Excellent service - as always. Thanks Sam”

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Posted 1 month ago

Good afternoon. Thanks for letting us know. We’re really glad you had excellent service from Sam — if you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 122,599 reviews