Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 133,739 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 133,739 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 14th October 2026

233

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I had an issue with a printer cartridge, I spoke with Sam and he was very helpful, firstly to guide me on the next steps, and then he promptly followed up to issue a credit. I eventually changed my mind to buy a replacement product and he also facilitated that too. That’s very helpful, superb customer service!”

Helpful Report

Posted 4 weeks ago

Thank you for taking the time to share your experience. We're delighted to hear that Sam was able to help resolve the issue with your printer cartridge and guide you through the available options. It's great to know he was able to support you from start to finish, from arranging the credit to helping you purchase a replacement product when you changed your mind. We'll be sure to pass your kind words on to Sam. Thank you for choosing Cartridge People, and we look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 4 weeks ago

“I spoke with Alison in Customer Service yesterday and she handled my inquiry and request with empathy and professionalism. I was provided a credit to my account for future purchases which was my desire. Thanks again Alison for excellent customer service. Larry”

Helpful Report

Posted 4 weeks ago

Thank you for your review. It's great to hear that Alison handled your enquiry with the care and professionalism you deserved. We're pleased we could arrange a credit to your account for future purchases and find a resolution that worked for you. Your feedback means a lot, and we'll make sure Alison receives your kind words. We look forward to serving you again soon. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Impressive customer service! After contacting CS after we thought that a delivery had not been made they took one day to come back with proof of delivery and photos. We realised from this that the error was ours as we had accidentally disposed of it however, as a goodwill gesture they offered to replace the item. Excellent service!”

Helpful Report

Posted 4 weeks ago

Thank you for taking the time to share your experience. We're delighted to hear that our Customer Service team was able to quickly investigate the delivery issue and provide the proof of delivery you needed. These situations can sometimes be frustrating, but we're pleased we could help get to the bottom of it so promptly. Thank you for recognising the goodwill gesture offered by the team. We really appreciate your kind words and look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Had to contact as delivery company had not kept me updated. Website gave me the impression that delivery was quick, obviously I got that wrong. Alison responded very quickly and assured me all was well. Items received now, not yet used, so cannot comment.”

Helpful Report

Posted 4 weeks ago

We're sorry to hear that you had to contact us for an update on your delivery. While our standard delivery service aims for most orders to arrive within two working days of dispatch, we do advise allowing up to five working days, and I can see that your order was delivered within this timeframe. I'm pleased that Alison was able to respond quickly and provide reassurance while you were waiting for your order. For any future orders that you need more urgently, we do offer a range of faster delivery options at checkout which may be more suitable. Thank you for choosing Cartridge People, and we hope you're pleased with your items once you've had chance to use them. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Very good service.”

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Posted 4 weeks ago

“I accidentally ordered the wrong cartridges for my printer. I rang the customer service line to try and sort it out, and spoke to Si Bennett. He calmly put through an order for the cartridge I was desperate for, and gave me instructions on returning the unused cartridges and how refunds worked. The replacement cartridge came the next day for which I am very grateful. Excellent service. Thank you.”

Helpful Report

Posted 4 weeks ago

Thank you for taking the time to share your experience with us. We're delighted to hear that Si was able to help get things sorted quickly when the wrong cartridges were ordered. Mistakes happen, but we're pleased Si could provide clear advice on the returns process and arrange for the correct cartridge to reach you the very next day. Thank you for your kind words. We'll be sure to pass your feedback on to Si. We really appreciate your custom and look forward to helping you again in the future. Kind regards, The Cartridge People Team

Posted 4 weeks ago

“Excellent service”

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Posted 4 weeks ago

“Very good Cartridges!!A ND A VERY GOOD PRICE, COMPARABLE WITH OTHERS websites, I always buys from them!!”

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Posted 4 weeks ago

“Sam was very helpful,friendly and extremely knowledgeable. After describing the problem I had with my HP printer (and the actions I had taken to try and diagnose/rectify the fault), he had no hesitation in advising me that the ink cartridge I had purchased a few months earlier was more than likely faulty. He arranged a replacement cartridge to be dispatched which arrived the following day and fixed the problem. Excellent customer service.”

Helpful Report

Posted 4 weeks ago

We're delighted to hear about the excellent service you received from Sam. It’s great to know that he was able to quickly identify the likely cause of the issue and arrange a replacement cartridge without delay. We understand how frustrating printer problems can be, so we're pleased that the replacement arrived the very next day and resolved the fault straight away. Thank you for recognising Sam's friendly, knowledgeable approach and commitment to helping our customers. We'll be sure to pass your kind comments on to him. Thank you for choosing Cartridge People and for taking the time to share your experience. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Quick response andprompt service!”

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Posted 4 weeks ago

“Helpful, and very pleasant”

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Posted 4 weeks ago

“I recently bought a cartridge for my printer and it was quickly delivered.”

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Posted 4 weeks ago

“Great service, will use again!”

Helpful Report

Posted 4 weeks ago

Thank you for your kind feedback. We're glad you had great service and that you’ll use us again. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Excellent communication. Good value cartridges what arrived quickly.”

Helpful Report

Posted 4 weeks ago

Thank you for your kind feedback, Nicola. We're glad you found our communication excellent and that the cartridges offered good value and arrived quickly. If you need anything else, we're here to help. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Wiki really helped sorting out my lost package”

Helpful Report

Posted 4 weeks ago

We're glad to hear that Wiki helped sort out your lost package. If you need anything else, feel free to reach out. Kind regards, Team Cartridge People

Posted 4 weeks ago

“So grateful for the customer service provided by Gemma. She went above and beyond to answer my questions and was a huge help!”

Helpful Report

Posted 4 weeks ago

We're delighted to hear that you've experienced our fast processing and delivery service, and we're especially pleased that Gemma was able to help when you needed assistance. It's wonderful to know that she went above and beyond to answer your questions and provide the support you needed. We pride ourselves on delivering excellent customer service, and your kind comments are a fantastic recognition of Gemma's efforts. Thank you for taking the time to share your feedback and for choosing Cartridge People. We'll be sure to pass your kind words on to Gemma. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Always fast processing and delivery. When I had a (rare) problem with a faulty ink cartridge, Aden in customer services resolved the problem very efficiently.”

Helpful Report

Posted 4 weeks ago

We're delighted to hear that you've consistently received fast delivery and processing from us. While we're sorry that you experienced an issue with a faulty cartridge, it's great to know that Aden was able to resolve the problem quickly and efficiently for you. Thank you for your continued support and for taking the time to recognise Aden's excellent customer service. We'll be sure to pass your kind comments on to him. Thanks again for choosing Cartridge People! Kind regards, Team Cartridge People

Posted 4 weeks ago

“Compatible Cartridge LC3235XL for Brother DCP-J100DW printer The first set of these compatible cartridges that I bought two years ago has served me well. I have had no issues with ink clogging or cases of constant cleaning. The print colour has been excellent on both standard A4 paper as well as photo glossy paper. I have now purchased a second set of these high capacity cartridges which for two years operation is very good value for money. I hope that my printer lasts longer than the new cartridges!! On the basis of cost and print performance, I highly recommend purchasing cartridges from The Cartridge People”

Helpful Report

Posted 4 weeks ago

Thank you for taking the time to share such a detailed review. We are delighted to hear that your first set of compatible cartridges provided two years of reliable performance, with excellent print quality on both everyday documents and photo prints. It's great to know that you've found them to be such good value for money and that you've been happy enough with the results to purchase a second set. Thank you for your recommendation and continued loyalty to Cartridge People. We hope your printer keeps going strong for many years yet, but if you ever need any help or advice, our team will be happy to assist. Thanks again for choosing Cartridge People. We really appreciate your support! Kind regards, Team Cartridge People

Posted 4 weeks ago

“Products were discussed and clarified with your assistant, and duly sent, and now received.”

Helpful Report

Posted 4 weeks ago

Thank you for your review. We're glad to hear that the discussion with our assistant was clear and that the products were sent and now received. Kind regards, Team Cartridge People

Posted 4 weeks ago

“Excellent service and good quality ink cartridge.”

Helpful Report

Posted 4 weeks ago

Thank you for your review. Delighted to hear you were pleased with the service and the ink cartridge quality. Kind regards, Team Cartridge People

Posted 4 weeks ago

Cartridge People is rated 4.8 based on 133,739 reviews