Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 122,640 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 122,640 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 10th February 2026

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“quick delivery”

Helpful Report

Posted 1 month ago

“I was wary of Third Party printer cartridges, but tried them as originals are so expensive! They have all worked without problems, so I've continued using them. Pricing and delivery is also excellent.”

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Posted 1 month ago

“I received a colour cartridge. Unfortunately, the magenta wasn't printing (this is the first time I've ever had any issues with products from The Cartridge People). I understand that occasionally errors occur. I called customer service, and spoke to Sam. He sent me an email with instructions to try to get the cartridge working. When I emailed him to say that the cartridge still wasn't working, he arranged for a new cartridge to be sent by courier, free of charge. I also received some tea bags along with an apology poem! I cannot fault the customer service and appreciate the little extras sent to ensure I forgive them for the faulty product I received.”

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Posted 1 month ago

Good Afternoon, Thanks for letting us know. We’re really pleased Sam could help promptly and that the replacement cartridge resolved the issue. We’ll pass along your thanks for the extra touches. If you need anything else, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

“Always provides very good service”

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Posted 1 month ago

“Cartridges were delivered the next day. Perfect”

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Posted 1 month ago

“Prompt response to my request thank you”

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Posted 1 month ago

“Great prices, great service! I would recommend this business to anyone.”

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Posted 1 month ago

“Contacted Cartridge People regarding an on-going problem with my Epsom printer not recognising Cartridge People compatible inks. Sam was extremely helpful and very patient, providing helpful information which has got me up and running again. A credit to the company.”

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Posted 1 month ago

Hi Ian, Thanks for letting us know. We’re really glad Sam could help and that you’re up and running again. We’ll pass your kind words along to Sam. If you need anything else, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

“Easy to order, good price, quick delivery. What more can I say!”

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Posted 1 month ago

“Very good service”

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Posted 1 month ago

“I had some trouble with forgotten password when trying to check my latest order. Problem was that I use two email addresses which confused the auto password reset. After several attempts using the auto system for setting up a new password In the end I had to resort to sending an email and the response by Wiktoria was quick and effective. All's well that ends well. Hope to receive my order on time. It's always worked well in the past.”

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Posted 1 month ago

Thank you for sharing your experience. We’re glad Wiktoria could help resolve the password issue quickly and that you’re confident your order will arrive on time. If you need anything else, we’re here to help. Kind regards, Alison Team Cartridge People

Posted 1 month ago

“Always had quick response to orders. Have had occasional problems with cartridges, but these were overcome by detailed technical solutions, or, when those failed, by a no-quibble immediate replacement.”

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Posted 1 month ago

“Placing of the Order to receiving the cartridges was excellent. Value for money also excellent”

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Posted 1 month ago

“Big shout out to Simon Heath for his assistance in placing a new order. Great service as always.”

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Posted 1 month ago

Good Afternoon, Thanks for letting us know. We’re really glad Simon could help with your new order, and we appreciate the kind words. If you need anything else, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

“Thank you Phil, in customer service. You are extremely professional, patient, explanative and so helpful. I would give you 6 stars if I could!”

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Posted 1 month ago

Good Afternoon Karen, Thank you for your lovely feedback. We’re really glad Phil could help and that you found his service professional, patient and explanatory. We’ll be sure to pass your kind words along. If you need anything else, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

“Excellent customer service. I recently ordered some ink cartridges from Cartridge People. Unfortunately Evri managed to damage my parcel in transit. I contacted Cartridge People and they very quickly dispatched a replacement order the same day. Despite their best efforts, Evri then failed to deliver the parcel again. I contacted customer services again and asked if a replacement could be sent via a different courier as I didn’t trust Evri to actually get it to me and Chris very kindly immediately sent a replacement via a different courier which arrived next day. I cannot fault the customer services, they have been so helpful. I have yet to try the ink cartridges but they are a really competitive price and they appear identical to the branded cannon ones I normally use.”

Helpful Report

Posted 1 month ago

Good Afternoon Angela, Thanks for letting us know. We’re really glad you were helped quickly and that replacements were arranged promptly after the issue with the parcel. If there’s anything else you need, or if you have any questions about the ink cartridges, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

“Excellent company. The cartdridges are great and the service is fantastic. Highly reccomend.”

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Posted 1 month ago

“Superb service. Phoned on Monday when having problems with a new cartridge, spoke to a person who tried to resolve it without success. Said they would send a replacement FOC. Received 1.00pm Tuesday with some tea bags, now printing away with a nice Cuppa. Excellent”

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Posted 1 month ago

Thank you for the fantastic review, Nigel! We’re glad the replacement arrived promptly and that you’re back printing away with a nice cuppa. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Good efficient service from placing an online order to fast delivery of printer inks and paper if required. Both own brand and printer original inks available. Would definitely recomnend.”

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Posted 1 month ago

Thank you for the great review! We’re glad to hear you found our service efficient and that your order arrived quickly. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“I forgot to request my discount that the Cartridge People were offering on my order. I text the company and received a very quick reply from one of their staff, Simon Heath. He was most respectful and stated that he would look into my omission. This he did again quickly and the discount was credited to my account. It is most refreshing nowadays that a Company and its employees respond in such a respectful manner. I didn’t expect that he would be able to reimburse me but it was of no trouble to him. GREAT service.”

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Posted 1 month ago

Thank you for the great review! We’re glad to hear that Simon responded quickly and sorted the discount for you. Customers are our bread and butter, and we want to ensure that we offer the best service whatever the request. If you need anything else, we’re here to help. All The Best for 2026 Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 122,640 reviews