Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,929 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,929 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Big thank you to Simon Heath for helping with my order for cartridges. Wonderful service.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad Simon Heath could help with your order and that you had wonderful service. Kind regards, Team Cartridge People

Posted 1 month ago

“Yes eventually we got things right and Melanie turned things around quickly. Our small business that has been trading for 40 years now and will continue to use Cartridge people due to a manufacturing malfuction with a cartidge (first time in a long period of buying cartidges from CP) and where any prblems are resoived and sorted out fast. My regards to Melanie for her assistance and help. Dr David Hill MSc(Eng) MBA PhD DSc Principal Chartered Consultant Dr David Stuart Hill Chartered Consultancy Huddersfield, West Yorkshire, UK”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad Melanie could turn things around quickly and that your long-standing business will continue to work with Cartridge People. Kind regards, Team Cartridge People

Posted 1 month ago

“Great service from Vicky who responded very quickly to my query and offered an instant solution. Thank you”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad Vicky could help quickly and that you found a fast solution. Kind regards, Team Cartridge People

Posted 1 month ago

“Chris, at customer service provided a speedy and efficient solution to my delivery problem. He was attentive and talked me through the re.delivery process, making the whole experience a pleasure.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad Chris could help and that you had a smooth, speedy resolution with the re-delivery. Kind regards, Team Cartridge People

Posted 1 month ago

“I had an issue with an order. Spoke to customer agent Lucy who was excellent and very quickly sorted out the problem. I appreciate the service that she gave.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad Lucy could help and that you had a quick resolution. Kind regards, Team Cartridge People

Posted 1 month ago

“Great response , Si Bennett was very helpful solved my problem in an instance . Great customer service .”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad Si Bennett could help and that you had a great experience with our customer service. Kind regards, Team Cartridge People

Posted 1 month ago

“Louise handled my support call efficiently. Louise was on it straight away. Thanks”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad Louise could help and that you had a smooth experience with our support. Kind regards, Team Cartridge People

Posted 1 month ago

“Having recently had an occasion with Cartridge People with an order having corresponded / messaged Customer Service Agent Marianne who was "Brilliant" and all sorted out for me very quickly, so great Customer Service from Customer Service Agent Marianne”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad Marianne could help and sort everything out quickly. Kind regards, Team Cartridge People

Posted 1 month ago

“I spoke with Lindsay regarding my order. I received precise help and everything was sorted in a couple of minutes. Well done.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad Lindsay could help and sort everything out quickly. Kind regards, Team Cartridge People

Posted 1 month ago

“My order arrived quickly. Unfortunately there was an issue with one item. Sam couldn't have been more helpful and efficient in identifying what the problem was and getting it resolved. I will definitely order again.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad Sam could help and resolve the issue quickly. We appreciate your ongoing support and look forward to serving you again. Kind regards, Team Cartridge People

Posted 1 month ago

“Customer service was great I didn’t have to wait long before my call was answered by Louise and she took my order and processed it. I had previously tried it on line but it kept going wrong. So good to speak to a really helpful person.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for taking the time to leave feedback. I’m glad Louise could help promptly and that your call was answered quickly. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent customer service when cartridges did not work”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad our customer service could help when the cartridges didn’t work. Kind regards, Team Cartridge People

Posted 1 month ago

“Phil was very patient listening to the problem I had with the cartridges sent not fitting. He checked the photos sent and organised replacement cartridges which arrived in 48hours along with most welcome gift of tea. Despite the problems I’ve had would look at reordering with Cartridge People after Phil’s excellent customer service.”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad Phil could help and that the replacement cartridges arrived quickly, along with the tea gift. We appreciate your feedback and look forward to serving you again if you choose Cartridge People. Kind regards, Team Cartridge People

Posted 1 month ago

“Received rely to email enquiry almont instantly from Wiktorua”

Helpful Report

Posted 1 month ago

Thank you for your kind words. We’re glad you received an instant reply to your email enquiry from Wiktorua. Kind regards, Team Cartridge People

Posted 1 month ago

“Great service. Big thanks to Simon Heath for helping sort issues with my printer and the cartridge. Top service.”

Helpful Report

Posted 1 month ago

Thank you for your kind words, Tom. We’re glad Simon could help sort the issues with your printer and the cartridge. Top service. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent”

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Posted 1 month ago

Thank you for your kind words, Elizabeth. We’re glad you had an excellent experience. Kind regards, Team Cartridge People

Posted 1 month ago

“Hi Si Just received the missing black cartridge HP 62. Thank you. Just wanted to say how efficient your set up is and how quickly you responded to my problem. Not only that but how did you know Yorkshire Tea is my favourite. Drink it all the time. Many thanks again. Well done Will Rogers Sent from Outlook for Android”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience, Will. We’re glad the missing HP 62 cartridge arrived quickly and that our team could help efficiently. And happy to hear you enjoyed the Yorkshire Tea detail too! Kind regards, Team Cartridge People

Posted 1 month ago

“I made an order incorrectly and Sheree was extremely helpful in refunding my money and letting me know it was sorted. Many thanks.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re glad Sheree could assist and that the refund was sorted successfully. Kind regards, Team Cartridge People

Posted 1 month ago

“vey good price, and when courier did not deliver on promised date Cartridge People staff investigated and got back to me within 2 hours.”

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Posted 1 month ago

“Very prompt and very helpful. Si has done a great job sorting us out here.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re glad Si could assist and that you found them very prompt and helpful. Kind regards, Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 129,929 reviews