Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 122,646 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 122,646 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 10th February 2026

229

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Thank you Phil, in customer service. You are extremely professional, patient, explanative and so helpful. I would give you 6 stars if I could!”

Helpful Report

Posted 1 month ago

Good Afternoon Karen, Thank you for your lovely feedback. We’re really glad Phil could help and that you found his service professional, patient and explanatory. We’ll be sure to pass your kind words along. If you need anything else, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

“Excellent customer service. I recently ordered some ink cartridges from Cartridge People. Unfortunately Evri managed to damage my parcel in transit. I contacted Cartridge People and they very quickly dispatched a replacement order the same day. Despite their best efforts, Evri then failed to deliver the parcel again. I contacted customer services again and asked if a replacement could be sent via a different courier as I didn’t trust Evri to actually get it to me and Chris very kindly immediately sent a replacement via a different courier which arrived next day. I cannot fault the customer services, they have been so helpful. I have yet to try the ink cartridges but they are a really competitive price and they appear identical to the branded cannon ones I normally use.”

Helpful Report

Posted 1 month ago

Good Afternoon Angela, Thanks for letting us know. We’re really glad you were helped quickly and that replacements were arranged promptly after the issue with the parcel. If there’s anything else you need, or if you have any questions about the ink cartridges, we’re here to help. Kind regards, Cartridge People

Posted 1 month ago

“Excellent company. The cartdridges are great and the service is fantastic. Highly reccomend.”

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Posted 1 month ago

“Superb service. Phoned on Monday when having problems with a new cartridge, spoke to a person who tried to resolve it without success. Said they would send a replacement FOC. Received 1.00pm Tuesday with some tea bags, now printing away with a nice Cuppa. Excellent”

Helpful Report

Posted 1 month ago

Thank you for the fantastic review, Nigel! We’re glad the replacement arrived promptly and that you’re back printing away with a nice cuppa. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Good efficient service from placing an online order to fast delivery of printer inks and paper if required. Both own brand and printer original inks available. Would definitely recomnend.”

Helpful Report

Posted 1 month ago

Thank you for the great review! We’re glad to hear you found our service efficient and that your order arrived quickly. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“I forgot to request my discount that the Cartridge People were offering on my order. I text the company and received a very quick reply from one of their staff, Simon Heath. He was most respectful and stated that he would look into my omission. This he did again quickly and the discount was credited to my account. It is most refreshing nowadays that a Company and its employees respond in such a respectful manner. I didn’t expect that he would be able to reimburse me but it was of no trouble to him. GREAT service.”

Helpful Report

Posted 1 month ago

Thank you for the great review! We’re glad to hear that Simon responded quickly and sorted the discount for you. Customers are our bread and butter, and we want to ensure that we offer the best service whatever the request. If you need anything else, we’re here to help. All The Best for 2026 Team Cartridge People

Posted 1 month ago

“Very speedy delivery considering it was just before Christmas”

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Posted 1 month ago

“I ordered printer cartridges recently , but the courier failed in his responsibility in next day delivery . This lead to claims from CARTRIDGE PEOPLE which took a little time to resolve. This was purely down to DPD .”

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Posted 1 month ago

“Used them plenty of times, always on time delivering, would buy again.”

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Posted 1 month ago

“Excellent service. Prompt delivery.”

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Posted 1 month ago

“Efficient, helpful and the ordering process easy to use. Thank you.”

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Posted 1 month ago

Thank you for the great review! We’re glad the ordering process was easy to use and that you found our service efficient. If you need anything else, we’re here to help. Happy New Year Team Cartridge People

Posted 1 month ago

“Cured my printer problem with instructions on the phone, efficiently.”

Helpful Report

Posted 1 month ago

Thank you for the great review! We’re glad our instructions over the phone helped resolve your printer issue efficiently. If you need anything else, we’re here to help. Happy New Year Team Cartridge People

Posted 1 month ago

“Lovely people to deal with. They try to save you money by advising on the best products tailored to you. Fast delivery always. You can also send them your used cartridges, a bag is supplied post paid, nice touch. Will,always buy from them.”

Helpful Report

Posted 1 month ago

Thank you for the great review! We’re glad you found us helpful, that we could tailor products to save you money, and that delivery was fast. We appreciate you choosing us and look forward to assisting you again. Happy New Year Team Cartridge People

Posted 1 month ago

“It was all ok & cartridges print as required for my printer”

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Posted 1 month ago

“Whole process from ordering to delivery of quality products was extremely efficient”

Helpful Report

Posted 1 month ago

Thank you for the great review! We’re glad the whole process from ordering to delivery was efficient. If you need anything else, we’re here to help. Happy New Year Team Cartridge People

Posted 1 month ago

“Good own brand products and promt dwlivery.”

Helpful Report

Posted 1 month ago

Thank you for the great review! We’re glad you’re happy with our own brand products and that the delivery was prompt. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“All good arrived on time and in good condition”

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Posted 1 month ago

Thank you for the great review! We’re glad your order arrived on time and in good condition. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“Sam was patient, really helpful and we resolved printing problem.”

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Posted 1 month ago

Thank you for the great review! We’re glad Sam could help and resolve your printing problem quickly. If you need anything else, we’re here to help. Kind regards, Team Cartridge People

Posted 1 month ago

“I recently made a purchase of ink cartridges through yourselves. Unfortunately, due to unforeseen circumstances, they were not required and I needed to return them. I had several email exchanges with a gentleman called Chris. He was very helpful and responded promptly to my messages. I was very impressed how easy it was and how quickly the refund appeared in my account. Thanks again”

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Posted 1 month ago

Thank you for the great review! We’re glad Chris could help and that the refund appeared promptly. If you need anything else, we’re here to help. Kind regards, Alison Team Cartridge People

Posted 1 month ago

“Excellent quick service, really helpful staff and good value for money.”

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Posted 1 month ago

Cartridge People is rated 4.8 based on 122,646 reviews