Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 122,488 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 122,488 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 17th January 2026

Cartridge People 5 star review on 23rd February 2025

Trevor B

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Rachel and Sam were very helpful in sorting out Evri delivery problems. The original order disappeared, but after I spoke to Rachel, we spotlighted exact delivery address, and replacement package was received next day.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re delighted Rachel and Sam could help sort out the Evri delivery issue and get your replacement package to you quickly. If you need any further assistance, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“I ordered my cartridges and they were delivered two days later. Very impressed with the excellent service. I have used the Cartridge People several times now and have continued to feel a valued customer.”

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Posted 3 weeks ago

“George McQuilkin”

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Posted 3 weeks ago

“Efficient and quality cartridges. Thanks”

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Posted 3 weeks ago

“Great own-brand cartridges, rapid delivery and a free pack of playing cards!”

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Posted 3 weeks ago

“Hannah could not have been more helpful. She responded promptly to my complaint about a relatively new cartridge not printing correctly after just a few weeks, and gave me detailed instructions about how to carry out head cleaning and alignment. When that failed to make any improvement, she gladly sent out a free replacement (along with recycling advice). This arrived promptly, and I'm pleased to say that the problem now seems to have been resolved. Many thanks for excellent customer service, Hannah! Isabel Hull”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re delighted Hannah could help and that the replacement resolved the issue promptly. If you need any further assistance, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“My order was delivered promptly but unfortunately the box was damaged meaning that the contents were also damaged. I contacted the company and got an immediate response from Melanie who has organised a replacement. Excellent customer service. Also received advice on my original order which resulted in far better value for money. Will definitely use Cartridge People again”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Melanie could help and arrange a replacement quickly. We apologise for the damaged box and any inconvenience caused. We’re pleased you found value in your original order as well. If you need any further assistance, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Very satisfied with service and cartridges I bought”

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Posted 3 weeks ago

Thank you for the 5-star review. We’re glad you’re satisfied with the service and the cartridges. If you need any further assistance, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“I fitted a new own brand cartridge from Cartridge People into my Canon printer having used them for several years without any problems. Unfortunately the cartridge failed to print properly despite running the printer maintenance programs and manually cleaning the cartridge and printer contacts. I replaced the cartridge with another new one from Cartridge People which worked. I emailed Cartridge People yesterday afternoon explaining the situation and requesting a replacement cartridge. I was pleasantly surprised to receive an email back from Sheree the same day, who apologised and arranged a replacement cartridge which arrived today - fantastic and very efficient service!”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Sheree could help and arrange a replacement cartridge so quickly. We apologise for the initial issue and appreciate your understanding. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Lucy, efficiently responded and resolved my problem.”

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Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Lucy could efficiently respond and resolve your problem. If you need any further assistance, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Hi I called today as two of the compatible cartridges I bought wouldn't not work properly. Lindsay gave me a lot of time and explained how to clean the Printer head which I did. This was very helpful and I do appreciate her time. Excellent service and many thanks. Highly recommended company.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Lindsay could help by explaining how to clean the printer head and that it was helpful. If you need any further assistance, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“My printer refused to use the recycled cartridges, asking for only HP originals. Phil refunded my cartridge purchases promptly”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Phil could help by refunding your cartridge purchases promptly. If you need any further assistance, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Efficient service and good quality print cartridges, so far no leaks or problems with use at all.”

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Posted 3 weeks ago

Thank you for the 5-star review. We’re glad to hear the service was efficient and the cartridges are of good quality. If you need any further assistance, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Fantastic goods and service, many thanks”

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Posted 3 weeks ago

“Brilliant service and price as always”

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Posted 3 weeks ago

“I spoke to two ladies at cartridge people today. Both were very helpful. Caroline was the second lady and she talked me through the problem that I had in a very calm, clear and helpful way.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re delighted to hear that you found Caroline’s guidance calm, clear and helpful, and that the team at Cartridge People could assist you effectively. If there’s anything else you need, please don’t hesitate to reach out. Kind regards, Emma Team Cartridge People

Posted 3 weeks ago

“I have used Cartridge People quite a few times now. My last order was for Canon MG4100 OEM but was contacted by a member of sales to consider the refurbished equivalent. I was given a verbal guarantee that these were as good as OEM and that their manufacturing/recycling had been tweaked to ensure as such. Once I'd run out of my original ink I replaced with my ordered recycled cartridges. Unfortunately they were not as I'd hoped (I was editing an old photo as a present and needed the quality to be 100%). I contacted Cartridge People via the Chatbot facility and my query was handled very expeditiously by Lucy (originally) & then my Melanie. Who arranged for new OEM cartridges to be despatched and for the refurbed to be sent back for recycling. All in all a very pleasant interaction. THANK YOU ladies.”

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Posted 3 weeks ago

Thank you for the 4-star review. We’re delighted Lucy and Melanie could help and that the resolution was satisfactory. If you need anything else, please let us know. Kind regards, Emma Team Cartridge People

Posted 3 weeks ago

“Spoke to Aden today and within 10 minutes I had received the information requested. Very impressed indeed.”

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Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Aden could help and that you received the information quickly. If you need any further assistance, please let us know. Kind regards, Emma Team Cartridge People

Posted 3 weeks ago

“Really swift service, slight problem on arrival dealt with very swiftly by Louise in the Service Team. Thanks.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Louise could help so swiftly. If you need anything else, please let us know. Kind regards, Emma Team Cartridge People

Posted 3 weeks ago

“Orders are easy to submit as my printer details are saved. Products usually arrive very quickly with useful updates by email. My last order was delayed as the delivery driver left it at the wrong address but the advisor at Cartridge People was very helpful and was able to locate it for me. A very good service.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad your orders are easy to submit and that our updates are helpful, and we’re pleased our advisor could locate your parcel after the delivery issue. If you need anything else, please let us know. Kind regards, Emma Team Cartridge People

Posted 3 weeks ago

Cartridge People is rated 4.8 based on 122,488 reviews