Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 122,487 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 122,487 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 17th January 2026

Cartridge People 5 star review on 23rd February 2025

Trevor B

228

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lucy at Cartridge People was incredibly helpful and professional throughout my recent query. She responded quickly, explained everything clearly, and made resolving the issue very straightforward. It felt like she genuinely cared about getting things sorted, and I really appreciated her friendly, efficient support. I would happily recommend Cartridge People based on the excellent customer service Lucy provided.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Lucy could help and that you had a positive experience with our customer service. If there’s anything else you need, please let us know. Kind regards, Cartridge People

Posted 3 weeks ago

“Great prices and very quick service — cheaper than most places I’ve used. Delivery was delayed slightly due to DPD, which wasn’t the company’s fault at all. Sam was very helpful throughout and kept me updated with the tracking, which was much appreciated. Would definitely use again.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad you found our prices good and that Sam could help and keep you updated. Sorry about the delivery delay due to DPD, but we’re pleased everything else went smoothly. If you need anything else, please let us know. Kind regards, Cartridge People

Posted 3 weeks ago

“Very clear written explanation and guidance from Sam after I emailed to say my printer still claimed to be out of ink and wouldn’t print even though I’d just put in a totally new cartridge! Thanks Sam - it’s working perfectly now.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Sam could help and that your printer is printing now. If there’s anything else you need, please let us know. Kind regards, Cartridge People

Posted 3 weeks ago

“Phil was very helpful in taking time to give me a call about my issue and sent detailed information in trying to resolve the problem. Unfortunately it didn't work and then I got an email to confirm the replacement toner was being sent. Thanks Phil for all your help.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Phil could help and that the replacement toner was arranged. If there’s anything else you need, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Evri lost the parcel to us and Wiktoria sorted out a replacement which arrived the next day. Excellent!”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We're glad Wiktoria could sort out a replacement that arrived the next day. If there’s anything else you need, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“A very small part of my order was missing but Si got straight back to me to explain it was dispatched separately and it is on it's way to me. This is my second time of having dealings with The Cartridge People customer service and I have to say that both times their response has been almost instant. I am very happy that to continue using The Cartridge People, a very very good company to deal with and their own brand products are great as well.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Si could get straight back to you and that the missing item is on its way. We appreciate your continued trust in The Cartridge People and our own-brand products. Kind regards, Cartridge People

Posted 3 weeks ago

“Although slightly late, which can't always be helped these days, with reliance on other partners, very pleased with order and service received.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review, alan. We’re glad the order and service met your expectations, even with the slight delay. If there’s anything else you need, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Great service - arrived a day sooner than expected.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review, Eric. We’re glad the service was great and that your order arrived a day sooner than expected. If there’s anything else you need, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Ordered some new cartridges for our printer. Easy to make sure I got the correct ones and delivered on time. They even provide a recycling return option for old cartridges which is fantastic! Many thanks”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review, James. We’re glad you found it easy to select the correct cartridges, that delivery was on time, and that you value our recycling return option. If there’s anything else you need, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“First time using this company,let down by the delivery company EVRI,but the customer service provided by Lindsay was superb and replacement goods were sent by next day delivery which despite EVRI's awful efforts arrived ad promised. I shall return.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review, Terry. We’re glad Lindsay could help and that the replacement arrived on time despite the delivery issues with EVRI. We look forward to serving you again. If there’s anything else you need, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“I have ordered many many times and deliveries always come on time and in great condition. On this occasion this part ordered was not fit purpose but Rachel helped me with me with the returns process. She made this all very easy, quick and easy. Very good, efficient and great customer service. Highly recommend the company and communication with Rachel was great! Thank you.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review and for mentioning Rachel. We’re delighted to hear the returns process was easy and that deliveries, in general, were on time. If there’s anything else you need, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“clear concise information and prompt service”

Helpful Report

Posted 3 weeks ago

“I have purchased printer ink a few time now . Very happy with the service and speedy delivery . My last purchase was damaged by the carriers . A replacement was sent straight away . Thanks to Liam at admin . ,”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review, Jenny. We’re delighted to hear you’re happy with the service and speed, and that the replacement was sent quickly with Liam’s help. If there’s anything more you need, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Quite good .OK”

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Posted 3 weeks ago

“What I ordered arrived promptly and in good condition. I have used them for many years with out a problem.”

Helpful Report

Posted 3 weeks ago

Thank you for the great 5-star review, Leonard. We’re delighted to hear your order arrived promptly and in good condition, and that you’ve had a long-standing positive experience with us. If there’s anything else you need, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Great price and quick delivery.”

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Posted 3 weeks ago

“What a service you provide I spoke to Rachel on Monday afternoon with a query about some new cartridges Cartridge People had recently provided, issues dealt with immediately and a new free off charge pack of six dispatched and received the next day, a well deserved 5star”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Rachel could help and that the replacement pack was dispatched quickly. If you need anything else, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“exulant service. Delivery was very professionable. Will definitly shop here again.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad you had a great experience and that the delivery was professional. We look forward to serving you again soon. If you need anything, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Cartridge People have provided excellent service for me over several years. Liam efficiently answered all my questions and was able to help me resolve a problem about a return and refund on my account, giving clear instructions and following up immediately with an email. I have no hesitation in recommending Cartidge People.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re glad Liam could assist with your return and refund and provide clear guidance. If you need any further help, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

“Rachel and Sam were very helpful in sorting out Evri delivery problems. The original order disappeared, but after I spoke to Rachel, we spotlighted exact delivery address, and replacement package was received next day.”

Helpful Report

Posted 3 weeks ago

Thank you for the 5-star review. We’re delighted Rachel and Sam could help sort out the Evri delivery issue and get your replacement package to you quickly. If you need any further assistance, please let us know. Kind regards, Team Cartridge People

Posted 3 weeks ago

Cartridge People is rated 4.8 based on 122,487 reviews