Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 134,496 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 134,496 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 13th August 2026

232

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Order originally delivered to the wrong address but Emma speedily got the problem sorted. Delighted with the products and the service”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience, David. We’re glad Emma could speedily get the problem sorted and that you’re delighted with the products and service. Kind regards, Team Cartridge People

Posted 1 month ago

“Very prompt delivery and correct.”

Helpful Report

Posted 1 month ago

Thank you for sharing your experience. We’re glad the delivery was prompt and correct. Kind regards, Team Cartridge People

Posted 1 month ago

“Polite & good service from Marianne.”

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Posted 1 month ago

Thank you for taking the time to share your kind words, Mary. We’re glad Marianne gave you polite and good service. Kind regards, Team Cartridge People

Posted 1 month ago

“I had an issue with returning some items I had wrongly ordered, as I live in an area not covered by their usual service. I contacted Customer Service and have to say that the service I received from Aden sorting a satisfactory resolution was superb. Such a change these days so i know who I will come back to in future. Thank you Aden.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We're delighted to hear that Aden was able to help resolve the issue with your return and find a satisfactory solution for you. Providing excellent customer service is something we're passionate about, so it's fantastic to know Aden's support made such a positive impression. We'll be sure to pass your kind comments on to him. Thank you for choosing Cartridge People. We look forward to helping you again in the future. Kind regards, Team Cartridge People

Posted 1 month ago

“I have been a customer for years without any issue, but when my cartridges did not turn up I contacted Customer services, via email. I quickly got a reply from a "Caroline" who delt with the issue which was to do with the local delivery service. Caroline followed up with a further email and then phoned to check the issue had been resolved. A First Class Serve, and lets be honest, its not often you can say that these days.”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. Whilst we're sorry there was an issue with your delivery, we're delighted that Caroline was able to get everything resolved for you. Keeping customers informed and following up to ensure everything is sorted is exactly the service we strive to provide. We'll make sure your lovely feedback is passed on to her. Thanks again for being a valued customer. Kind regards, Team Cartridge People

Posted 1 month ago

“Good price for Epson inks and next day delivery. What's not to like?”

Helpful Report

Posted 1 month ago

Hi Geoffrey, Thanks for sharing your 5-star feedback. We’re glad you found good value on Epson inks and that the delivery met your expectations. Kind regards, Team Cartridge People

Posted 1 month ago

“Emma was fantastic, very Knowledgeable, professional and courteous. She spent considerable time in trying to resolve my printer issues with my six year old HP printer/scanner/copier. However, when it proved to be a hardware issue, Emma was most helpful in providing me with all the information to guide me through all the technical information required for purchasing a new printer/scanner/copier. She made the transition effortless. I can thoroughly recommend Cartridge People, who I have dealt with for my printer requirements for many year now, and praise their commitment to customer satisfaction in customer service, price, delivery, returns and refunds. Well done regards John Mottershead”

Helpful Report

Posted 1 month ago

Thank you for your review. We're delighted to hear about the excellent service you received from Emma. Her knowledge, professionalism, and commitment to helping customers are qualities we're very proud of, and we're pleased she was able to support you throughout the troubleshooting process. While we're sorry to hear that your six-year-old printer ultimately developed a hardware fault, it's wonderful to know that Emma was able to make the transition to a new printer as smooth and straightforward as possible by guiding you through the available options. Thank you also for your loyal custom over the years and for your kind comments about our customer service, pricing, delivery, returns, and refunds. Feedback like yours means a great deal to us and reinforces our commitment to providing the best possible experience for our customers. We'll be sure to pass your lovely feedback on to Emma. Thank you once again for your recommendation and continued support. Kind regards, The Cartridge People Team

Posted 1 month ago

“Phil was very helpful enabling me to place an order which the online site was not allowing. He also enabled me to reset my password by sending me an email direct where 2 previous emails had not arrived. I'm pleased to say I will continue to use your company. Tony”

Helpful Report

Posted 1 month ago

Thank you for your feedback, Tony. We're delighted to hear that Phil was able to help you place your order and get your password reset successfully. We understand how frustrating technical issues can be, so it's great to know Phil was able to resolve everything for you and make the process as smooth as possible. Thank you for your kind comments about his helpfulness and support. We'll be sure to pass your feedback on to him. Most importantly, we're pleased to hear that you'll continue to use Cartridge People in the future. Your loyalty and support mean a great deal to us. Thank you once again for taking the time to leave a review, and we look forward to serving you again soon. Kind regards, The Cartridge People Team

Posted 1 month ago

“Delivery is always prompt, and prices are fair. Amazing customer service - had a defective cartage, and the issue was resolved by their advisor Alison, with a rapid offer of tech support, followed by a replacement item at no cost to us. A friendly and customer-focused company. Always happy to buy from them.”

Helpful Report

Posted 1 month ago

Thank you for choosing us and for taking the time to leave a review. We're delighted to hear that you've consistently found our delivery service prompt and our prices competitive. We're especially pleased that Alison was able to assist when you experienced an issue with a defective cartridge. Providing quick support and effective solutions is something we take great pride in, so it's wonderful to know that the technical support and replacement process met your expectations. Thank you for your kind words about Alison and our customer service team. We strive to be a friendly, customer-focused company, and feedback like yours reassures us that we're achieving that goal. We truly appreciate your continued custom and look forward to serving you again in the future. Kind regards, The Cartridge People Team

Posted 1 month ago

“I am a returning customer spoke with Sam, was very pleased with the help and advise and have ordered again as last time was very pleased with the product and delivery time. I just need to check some small details and Sam was very helpful. I would always be happy to use again and pass on to others. Mike 10.9.2026”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We're delighted to hear that Sam was able to provide the help and advice you needed. It's always great to know that our team can make the ordering process straightforward and assist with any questions our customers may have. We're especially pleased that you've chosen to order with us again after your previous positive experience with both our products and delivery service. Repeat custom is the highest compliment we can receive. Thank you for your kind words about Sam's support. We'll be sure to pass your feedback on to him. We truly appreciate your loyalty and are delighted to hear that you would be happy to recommend us to others. Thank you for choosing Cartridge People, and we look forward to serving you again in the future. Kind regards, The Cartridge People Team

Posted 1 month ago

“Excellent service and good value for money. I like the little extra surprise gift with the ordere”

Helpful Report

Posted 1 month ago

Thank you for your kind words, Pat. We’re really glad you’re happy with the service and value, and that you enjoyed the extra surprise gift with your order. We’ll be sure to pass your feedback on. Kind regards, Team Cartridge People

Posted 1 month ago

“Simon was helpful, thank you”

Helpful Report

Posted 1 month ago

Thank you for sharing your feedback. We’re glad Simon was able to help. We’ll make sure your kind words are passed on to him. Kind regards, Team Cartridge People

Posted 1 month ago

“Can speak to a pleasant efficient person promptly Thank you”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We're glad to hear you were assisted by a pleasant, efficient team member who responded promptly. We'll pass your kind feedback on. Kind regards, Team Cartridge People

Posted 1 month ago

“Emma provided advice and a timely response to my query.”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad Emma provided helpful advice and a timely response. Kind regards, Team Cartridge People

Posted 1 month ago

“Pleasant and helpful on the phone. Fast delivery.”

Helpful Report

Posted 1 month ago

Thank you for your kind review. We're glad our phone assistance was helpful and that your delivery arrived quickly. We'll pass your feedback to the team. Kind regards, Team Cartridge People

Posted 1 month ago

“Had a problem with a non delivery, emailed them and got a phone call from Sam within 2 hours, new order has been dispatched. Excellent service, no complaints.”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad to hear Sam could help quickly and that your new order has been dispatched. Excellent service, no complaints. Kind regards, Team Cartridge People

Posted 1 month ago

“Outstanding service and communication from Caroline. Thank you!”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad to hear Caroline provided outstanding service and clear communication. Kind regards, Team Cartridge People

Posted 1 month ago

“Marianne was extremely helpful and sent several emails plus a follow-up call to make sure everything was clear. She was friendly and very efficient. Based on the quality of such excellent customer service, I will definitely use Cartridge People again.”

Helpful Report

Posted 1 month ago

Thank you for your review. We’re glad Marianne was so helpful and that her emails and follow-up call clarified everything. We appreciate your kind words and look forward to serving you again. Kind regards, Team Cartridge People

Posted 1 month ago

“Had excellent very professional and most helpful service from Caroline who helped me through a purchase where I was struggling - great advice on the price as well. A credit to the Company”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your experience. We're thrilled to hear that Caroline provided such professional and helpful service and was able to guide you through your purchase. Your lovely comments mean a lot, and we'll make sure she receives the recognition she deserves. Thank you for your support. Kind regards, Team Cartridge People

Posted 1 month ago

“We found Cardridge People on line and as there price and delivery service seemed the best we order black and coloured ink cartridges for our printer. We had an immediate reply and invoice and was advised that our request had been dispatched. Our package was left on our doorstep and as we had not seen the email about delivery until several hours later unfortunately the package was missing and gone. We contacted Cartridge People and the Courier advising of this and Caroline at Cartridge People was brilliant and very understanding and immediately sent a replacement out to us which we did receive. I will be recommending Cartridge People to family and friends due to the great service we received from them and Caroline - Thankyou.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We're sorry to hear that your original parcel went missing after delivery, but we're delighted that Caroline was able to help resolve the issue quickly for you. Providing excellent customer service is incredibly important to us, and it's fantastic to hear that Caroline was understanding, proactive, and arranged a replacement straight away. We'll be sure to pass on your kind words to her. Thank you for your recommendation and for choosing Cartridge People. We really appreciate your support and look forward to helping you again in the future. 😊 Kind regards, Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 134,496 reviews