Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,505 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,505 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Called 3 times within 5 minutes after placing the order to upsell although clearly stated I am not available to speak over the phone.”

Helpful Report

Posted 1 month ago

Good morning, Thank you for your feedback. I’m sorry to hear you were called repeatedly despite being unavailable to speak on the phone. If you would like to discuss this further, please get in touch with our Customer Service Team. Kind regards, Caroline. Team Cartridge People.

Posted 1 month ago

“Excellent prompt service. Thank you.”

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Posted 1 month ago

“Spoke with Marianne at Cartridge People regarding online order I had placed. Very helpful and reassuring that every thing was in place and correct.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We're really pleased to hear that Marianne was very helpful and reassuring that everything was in place and correct. We'll pass your kind words to her. Kind regards, Team Cartridge People

Posted 1 month ago

“Perfectly fine and impressed thank you”

Helpful Report

Posted 1 month ago

“Simon Heath provided excellent customer service replacing a cartridge that was not compatible with our printer.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We're really pleased to hear that Simon Heath provided excellent customer service replacing a cartridge that was not compatible with your printer. We'll pass your kind words to him. Kind regards, Team Cartridge People

Posted 1 month ago

“Had an issue with a non genuine cartridge which Phil sorted out without any issue highly recommended”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We're really pleased to hear that Phil resolved the issue with the non genuine cartridge without any issue. We'll pass your kind words to him. Kind regards, Team Cartridge People

Posted 1 month ago

“It's the first time that we used this company, great support from the staff there when I needed some help with installing the cartridge.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We're really pleased to hear that our team provided great support with installing the cartridge. We'll pass your kind words to the staff. Kind regards, Team Cartridge People

Posted 1 month ago

“Delivered as ordered and good quality”

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Posted 1 month ago

“I am a happy and loyal customer of Cartridge People. However, I would like to see two changes: 1- Stop sending me loads of choices of discount vouchers. I do business with CP to buy printing ink; I find lists of possible discount vouchers for things that I don't want to be annoying. If you want to give me anything, offer a small discount off my next order from Cartridge People. 2- Stop using Evri - they are slow, sloppy, and have in the recent past given me enormous headaches.”

Helpful Report

Posted 1 month ago

“Marianne was most helpful as I hadn’t ordered a cartridge for ages! She was most reassuring throughout.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really pleased to hear that Marianne was helpful and reassuring. We’ll pass your kind words to her. Kind regards, Team Cartridge People

Posted 1 month ago

“Cartridge People always respond quickly to requests for help. Their support staff are very knowledgeable and extremely helpful. Usually they are able to resolve a problem. This time I required a refund and it was given immediately with no quibble. Hannah was particularly helpful”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really pleased to hear that Hannah provided helpful and prompt assistance and that your refund was processed smoothly. We’ll pass your kind words to Hannah. Kind regards, Team Cartridge People

Posted 1 month ago

“Good value ink and speedy service.”

Helpful Report

Posted 1 month ago

“I had recently had two operations prior to requesting items. The lady that helped me was amazing with here excellent help and support. i couldn't have obtained stock unless the lady helped me. Thank you.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really pleased to hear that the team member provided excellent help and support and helped you obtain stock. We’ll pass your kind words to her. Kind regards, Team Cartridge People

Posted 1 month ago

“Sent email regarding missing order not received. A very quick reply from someone called Vicky who looked into the matter straight away and kept in touch by email regarding replacement etc. Very pleased with such a quick response to my problem. Felt as though someone really cared that I had not received what I had ordered. I wish all the other companies I have dealt with over the years had such a dedicated and caring Customer Services Employee. First Class. Thank You. Mark”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really pleased to hear that Vicky investigated promptly and kept you updated regarding the replacement. We’ll pass your kind words to her. Kind regards, Team Cartridge People

Posted 1 month ago

“Easy to order, quick to delver and very economic”

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Posted 1 month ago

“Reliable, prompt and great prices for quality products…plus great and personal customer service. I placed an order and made an error so called and a human being answered the phone!!! It was the very charming and helpful Chris who was funny, friendly and helpful and quickly put my wrong to right - following up immediately with a confirmation email. Brilliant!”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really pleased to hear that Chris provided charming, friendly and prompt assistance and quickly resolved the issue, with a follow-up confirmation email. We’ll be sure to pass your kind words to him. Kind regards, Team Cartridge People

Posted 1 month ago

“Good advice received over the phone.price is competitive”

Helpful Report

Posted 1 month ago

“Can rely on quick delivery every time. Last order extremely well packed and covered with plastic showing your logo, a good advert for your firm.”

Helpful Report

Posted 1 month ago

“Great customer service. Fast delivery. Great prices.”

Helpful Report

Posted 1 month ago

“Vicky chased up an order that hadn't been received and instigated a replacement speedily”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really pleased to hear that Vicky chased up your order and arranged a replacement promptly. We’ll pass your kind words to her. Kind regards, Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 129,505 reviews