Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 129,507 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 129,507 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 7th March 2026

231

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Had to contact Cartridge People as a new cartridge would not function. First time I've used a non-Canon cartridge so I was concerned it might not work at all. I dealt with Rachel throughout by phone and email (sending images of test prints etc). Rachel was efficient and responded positively to the issues I was having which unfortunately could not be resolved on the day. Rachel was great and arranged delivery of replacement cartridges and even delayed delivery until my return from holiday. I'm hoping all will be well with the cartridges when I come to use them.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really glad Rachel could help and that she arranged replacement cartridges and managed the delivery to suit your return. We’ll pass your kind words along to Rachel and the team, and we hope the new cartridges work well for you. Kind regards, Team Cartridge People

Posted 1 month ago

“Great price for my cartridges and quick delivery always use Cartridge People”

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Posted 1 month ago

“Thank you to Wiki for a very friendly and efficient customer support experience.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really glad Wiki could help and that the support experience was friendly and efficient. We’ll pass your kind words along to Wiki and the team. Kind regards, Team Cartridge People

Posted 1 month ago

“Louise was very polite and efficient and the whole process was speedily dealt with.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really glad Louise could help and that the process was speedy. We’ll pass your kind words along to Louise and the team. Kind regards, Team Cartridge People

Posted 1 month ago

“My Ink order arrived here today around 11 30am and every thing is fine. Thank you. Caroline took my order and was a delight to talk with. Till next time Best wishes DC”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really glad Caroline could assist with your order and that everything arrived fine. We’ll pass your kind words along to Caroline and the team. Kind regards, Team Cartridge People

Posted 1 month ago

“Lindsay in Customer Care could not have been more helpful regarding replacement of a faulty cartridge today.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really glad Lindsay could assist with the replacement and provide such helpful support. We’ll pass your kind words along to the team. Kind regards, Team Cartridge People

Posted 1 month ago

“Lucy sorted my problem and was very polite.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really glad Lucy could assist and that she was polite. We’ll pass your kind words along to the team. Kind regards, Team Cartridge People

Posted 1 month ago

“Made an enquiry with the customer services team and Rachel came back to me really promptly with information on my query.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really glad Rachel could assist and respond promptly with the information you needed. We’ll pass your kind words along to the team. Kind regards, Team Cartridge People

Posted 1 month ago

“I had a problem with a barely used cartridge suddenly not being recognised by my printer. Lucy was very helpful in providing troubleshooting instructions which I followed but which didn't work, she then offered to supply a replacement cartridge with no further hassle at all. Excellent customer service!”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really glad Lucy could assist and that you had a smooth resolution, including the replacement option with no hassle. We’ll pass your kind words along to the team. Kind regards, Team Cartridge People

Posted 1 month ago

“Replacement ink for my ageing printer arrived next day and worked perfectly.”

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Posted 1 month ago

“Linsay at the customer service was so nice, kind and polite. She sorted the problem, sent me a link so l could send the photos of the damaged parcel and of what goods l had received. So thank you so so much for your help.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really glad Lindsay could assist and that you had a smooth resolution, including the link to share the photos. We’ll pass your kind words along to the team. Kind regards, Team Cartridge People

Posted 1 month ago

“Was a bit surprised to receive a phone call when I had stated I just wanted to deal via email. However Liam was really friendly and helpful trying to save me money. Still ended up having to pay postage which these days I find strange.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really glad Liam could assist and help save you some money,We’ll pass your notes along to the team. Kind regards, Team Cartridge People

Posted 1 month ago

“After ordering branded ink on-line, Cartridge People promptly phoned to advise me I could make a more economical purchase by ordering the larger ink quantity cartridges. They explained the cartridges are the same size as those with less ink and will fit my printer. Impressed, I decided to give the Cartridge People brand a try and scored a substantial saving. Same good quality printing results as the branded ink.”

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Posted 1 month ago

“Chris was a joy to talk to because he was so cheerful and helpful.”

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Posted 1 month ago

Thank you for your feedback. We’re really glad Chris could assist and that you had a cheerful, helpful experience. Kind regards, Team Cartridge People

Posted 1 month ago

“Excellent service and prompt delivery - it beats me that with suppliers like Cartridge People anyone pays full price for OEM cartridges. The quality of toner from CP is easily as good.”

Helpful Report

Posted 1 month ago

“As usual - very good service - quick delivery, on time and well packaged goods. The copy parer is very reasonably priced too. I have no complaints at all about the service provided or the goods suppied.”

Helpful Report

Posted 1 month ago

“Great value printer and cartridges. Ordered some batteries but there was an issue in transit with the packaging and they went missing. Great customer service from Gemma when this was highlighted, issue was resolved quickly and replacements sent out. Would definitely recommend.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really glad Gemma could assist and that the issue was resolved quickly with replacements sent out. We’ll pass your kind words to her. Kind regards, Team Cartridge People

Posted 1 month ago

“The parcel arrived on time and in good condition.”

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Posted 1 month ago

“Excellent and very quick service . Always buy own brand cartridges and very happy with them on my HP printer. Have purchased other stationery and been very pleased with those items . Excellent customer service and able to speak to staff .”

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Posted 1 month ago

“I had difficulty ordering on line so I phoned and Lindsay was a massive help. I had placed my order and paid in no time at all. Highly recommend the telephone service.”

Helpful Report

Posted 1 month ago

Thank you for your feedback. We’re really glad Lindsay could assist you and that you were able to place your order and pay quickly over the phone. We’ll pass your kind words to her. Kind regards, Team Cartridge People

Posted 1 month ago

Cartridge People is rated 4.8 based on 129,507 reviews