Cartridge People Reviews

Name: Cartridge People
Address: Unit 13, Orion Park, University Way, Crewe, Cheshire, United Kingdom
Rating: 4.77

4.8 Rating 115,180 Reviews

96 %

of reviewers recommend Cartridge People

Company Reviews

Metrics

Info

4.8

Based on 115,180 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

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Cartridge People 5 star review on 25th June 2025

Ian H

Cartridge People 5 star review on 14th May 2025

Ian J

Cartridge People 5 star review on 9th March 2025

Stanley K

Cartridge People 5 star review on 23rd February 2025

Trevor B

227

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All fine and dandy”

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Posted 11 months ago

“The cartridges have not yet been used.”

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Posted 11 months ago

“They are normally very good and do arrive quickly unfortunately on this occasion the courier (evri) crammed it through the letter box so the boxes are damaged I just hope the cartridges are OK.”

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Posted 11 months ago

Good afternoon, Thank you for your review. I am sorry that your order was received with the boxes in poor condition. This is not our usual standard and will be looked into. Please do let us know if you have any problems at all with the products. Kind Regards, Marianne

Posted 11 months ago

“Ordered inkjet cartridges on the 5th August and up to today 17th August still haven't received them”

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Posted 11 months ago

Dear Michael, Thank you for taking the time to leave us a review, I am sorry that you haven't yet received your order, this is most unusual. I will arrange for a member of our team to contact you to try to resolve this for you as soon as possible. Kind Regards Louise

Posted 11 months ago

“Caftridge people themselves were fine but I was dismayed to find the cartridges were delivered by Evri. At least they were delivered. I have had major problems with Evri in the past including them entering my back garden where they shouldn't have been and leaving the gate open so the dog escaped and was just found before she got to the main road, and losing some bespoke curtains. My neighbours all had similar problems. I will not be ordering again if Evri are the delivery company.”

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Posted 11 months ago

Dear Margaret, Thank you so much for taking the time to share your review of Cartridge People. We truly appreciate your feedback. We strive to make our customers happy, and it warms our hearts to know that our efforts have not gone unnoticed. Providing exceptional service and high-quality products is the cornerstone of our business, and we are glad that we have met your expectations. I am sorry to hear that you are unhappy with the delivery service we use however, we will be continuing to use Evri in the future on orders for standard delivery. Warm regards, Gemma

Posted 11 months ago

“My experience is too limited to make a valid review”

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Posted 1 year ago

“Lindsay and Caroline were very helpful in replacing an ink cartridge which simply refused to work. Free replacement cartridge arrived the following day. Excellent”

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Posted 1 year ago

Dear Michael,Thank you so much for taking the time to leave us your valuable feedback on Cartridge People. We truly appreciate it! We are overjoyed to hear that you had such a positive experience with our company. Ensuring our customers' satisfaction is our top priority, so it's great to know that we are doing something right. We strive to provide excellent products and exceptional customer service to make your shopping experience as smooth as possible. Please know that our dedicated team is always here to assist you. If you ever need any help or have any further inquiries, please feel free to reach out. We are more than happy to assist you in any way we can. Once again, thank you for choosing Cartridge People. We look forward to serving you again in the future! Warm regards, Louise

Posted 1 year ago

“Personally I would prefer the package of my order to be delivered by Royal Mail. I have had one delivery by courier missing my address completely Couriers tend to be lazy, very rarely take the trouble to ring my door bell, just leave the package where it could be trampled on and damaged”

Helpful Report

Posted 1 year ago

Thank you so much for taking the time to leave us a review. We truly appreciate your feedback. At Cartridge People, our main goal is to ensure customer satisfaction, so we're thrilled to learn that we have succeeded in making you happy. We work hard to offer high-quality products and a seamless shopping experience, and it's great to know that these efforts have paid off. We take pride in providing exemplary customer service, and we want you to know that we're always here to help. If you ever need any assistance or have any further questions, please don't hesitate to reach out to us. Our team is ready to go above and beyond to ensure your satisfaction. Once again, thank you for choosing Cartridge People, and we look forward to serving you again in the future.

Posted 1 year ago

“I have to say the service is very good. However, after been recommended to purchase your own branded cartridge for my my Brother printer and told that the quality was similar to Brother's own. I am dissapointed in the quatity of the print. It is very light.”

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Posted 1 year ago

Good morning. Thank you for your feedback. It's lovely to hear you have had good service however, I am so sorry the quality of the print were poor, I will make sure someone contacts you to resolve this. Kind regards Lucy Cartridge People.

Posted 1 year ago

“I have been a customer for some years and reordered a set of printer cartridges. Received a phone call to say a special promotion was on which I understood was a second set of cartridges for almost half price. However I noticed our credit card was charged for a full set less £18 discount on a set that cost over £220. I emailed pointing this out but not even a reply which is not good customer relations.”

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Posted 1 year ago

Good Morning, Thank you for taking the time to leave a review. I will get a member from our customer service team to contact you to discuss this further. Kind Regards, Lindsay Cartridge People

Posted 1 year ago

“cartridges good. not keen on phonecalls selling other products”

Helpful Report

Posted 1 year ago

Dear Alison, Thank you for taking the time to leave a review. I have supressed your account to prevent calls being made to you after future orders. If you require any further assistance, please don't hesitate to contact us. Kind Regards, Lindsay Cartridge People

Posted 1 year ago

“I continue to trade with your company in spite of the avalanche of junk e-mails you send me. If I want to buy from you I will. I don't need pestering several times a week.”

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Posted 1 year ago

Good Morning, Thank you for taking the time to leave a review. I have removed your email address from receiving emails from ourselves. If you require any further assistance, please don't hesitate to contact us. Kind Regards, Lindsay Cartridge people

Posted 1 year ago

“Everything about the website is great. The order always arrives in super quick time. What does my head in is every time you place an order for genuine ink you then receive a phone call to try flog you own brand instead. Firstly we’ve seen your own brand stuff because you put that first in the search results, secondly it we wanted own brand, we’d just choose that to start with wouldn’t we?!? Apart from the annoying after sales method all good.”

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Posted 1 year ago

Dear Adam,Thank you so much for taking the time to share your feedback about Cartridge People. We truly appreciate your kind words and the trust you have placed in us. We are delighted to hear that we have been successful in making our customers happy. It brings us immense joy to know that our efforts are paying off. At Cartridge People, we strive to provide excellent customer service and deliver high-quality products. I have ensured that your contact details has been removed from our call list for the sales team. Once again, thank you for your valuable feedback. We look forward to serving you again in the future! Best regards, Gemma

Posted 1 year ago

“Bought printer ink from cartridge people ordering was simple and delivery was next day, unfortunately one ink cartridge (yellow) was not sealed and the ink covered my hands and desktop. Very disappointed”

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Posted 1 year ago

Thank you so much for taking the time to leave us a review! We greatly appreciate your feedback and it means a lot to us. I am sorry to hear that you experienced a problem with the Yellow Ink Cartridge and I will get a member of the team to contact you shortly. Warmest regards, Gemma Cartridge People Team

Posted 1 year ago

“Arrived promptly but still find genuine cartridge prices have risen to a ridiculous level”

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Posted 1 year ago

Thank you so much for taking the time to share your experience with Cartridge People. We truly appreciate your feedback. At Cartridge People, customer satisfaction is our top priority, and we are glad that our efforts have resonated with you. We continuously strive to ensure that our customers have a seamless experience from start to finish, and your positive review reassures us that we're heading in the right direction. I will ensure your feedback is passed on however, with the cost of living rising we have had to up our prices and we do try and sell them at very competitive prices. Warm regards, Gemma Cartridge People Team

Posted 1 year ago

“I ordered my ink cartridges on Sunday night but they didnt arrive until late Thursday which was very dissapointing as I had loads of work I needed to do.”

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Posted 1 year ago

Dear Yvonne, Thank you so much for taking the time to share your feedback about your experience with Cartridge People. We greatly appreciate it! I am sorry to hear that you cartridges were delivered on Thursday however, as you paid standard delivery this is within our timescales of 1-5 working days. Best regards, Gemma

Posted 1 year ago

“Great price led to an order and ver pleased with the cartridges, when they finally arrived. But I really don’t understand why the continued use of Evri for deliveries.”

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Posted 1 year ago

Dear David,Thank you so much for taking the time to share your feedback about your experience with Cartridge People. Hearing from our customers is incredibly valuable to us, and we genuinely appreciate your kind words. We are thrilled to hear that we have been able to meet your expectations and make you happy with our service. Providing excellent customer service is an absolute priority for us, and it seems like we are on the right track. Your kind words truly motivate us to keep going above and beyond for our customers. I am sorry to hear that you are unhappy with our courier service however, please rate their service using the rate your driver email or text once your order has been delivered. Once again, thank you for your feedback and for choosing Cartridge People. We look forward to serving you again in the future. Best regards, Gemma

Posted 1 year ago

“Very good and quick delivery service but very expensive cartridge hence the three stars.”

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Posted 1 year ago

Hi Usma,Thank you so much for taking the time to leave us your feedback on Cartridge People! We truly appreciate it. We are extremely delighted to hear that you had a positive experience with us. It's our top priority to ensure that our customers are happy and satisfied with their purchases. We always strive to provide high-quality products and prompt customer service, so it's great to know that we are doing things right. I am sorry to hear that you are not satisfied with the cartridge prices however, we are unable to change this as cost of living is on the rise. Thanks again for your support and trust in our brand! Best regards, Gemma

Posted 1 year ago

“Afraid on this occasion things havent worked out as the cartridge is a duff 'un. Might you send me a returns package/scan tks jd”

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Posted 1 year ago

Dear John,Thank you so much for taking the time to leave us a review of Cartridge People! We truly appreciate your feedback. I am sorry to hear that you have an issue with the cartridge and I will get a member of our team to contact you shortly. Warm regards, Gemma

Posted 1 year ago

“Good price and quick delivery. Could have done without the hard sell phone call after placing my order trying to get me to change to own brand cartridges. This has really put me off and I probably won’t use again.”

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Posted 1 year ago

Dear Esmee,Thank you so much for taking the time to share your feedback about Cartridge People! We truly appreciate it. We are thrilled to hear that you had a positive experience with us and that our team was able to assist you promptly. Providing exceptional customer service is our top priority, and it's fantastic to know that we are doing it right. We understand the importance of good quality products, and we work hard to source the best printer cartridges for our customers. We aim to deliver them quickly and securely, ensuring your printing needs are met efficiently. I have ensured that your contact details have been removed from our any further sales calls. Best regards, Gemma Cartridge People Customer Support

Posted 1 year ago

Cartridge People is rated 4.8 based on 115,180 reviews